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Premier Inn Nottingham Castle Marina
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Reviews (453)
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Reviewed 16 May 2014

If ordering a Twin reject Room 11 as of the two beds one ok is comfortable the other is just a settee affair with bed clothes thrown over . There is no room to turn over and whilst lying awake during my 7 of 8 hours of attempted sleep suffered the ignominy of an e-mail from Lenny Henny guaranteeing me a good nights sleep! Yep Lenny Henry needs to Stop here in Room 11. Also no airconditioning makes for an even more uncomfortable stop
If i order a twin room i expect a twin room not a double room for 1 that expects the 2nd person to put up with a back breaking settee, no room to turn and hours lying awake, prior to stopping here i was a fan of Premier inn but will need to consider other options in the future
Staff are lovely as everyone encountered in the lovely welcoming city of Nottingham are
Great friendly place to visit if you dont spend the 2nd day walking round zombified !

Room Tip: If ordering a Twin reject Room 11
  • Stayed: May 2014, travelled as a couple
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1  Thank Chris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Nottingham Castle Marina, responded to this reviewResponded 19 May 2014

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

We spent two days there over the May bank holiday and were very pleased with our experience. The Staff on reception were friendly and welcoming. Our room was light and roomy and spotlessly clean. There was a bath and a shower with shower gel and soap in dispensers mounted on the wall. I would have given a score of excellence but for one thing and that was the mugs on the tray for tea and coffee, they looked as if they had not been washed up. Other than that everything was very good. An extra bonus is that there is free parking.

  • Stayed: May 2014, travelled as a couple
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Thank janiembee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

great place to stay especially room 39 quiet and car parking just fab no problems when you get back late. Getting to this hotel is so easy and i remembered the roads quite easily considering how big the city is.

  • Stayed: April 2014, travelled as a couple
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Thank Wendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

Really enjoyable stay, lovely room, good food, pity I couldn't take the bed home with me. The hotel was ideal for getting to the wedding venue by taxi, just a few minutes away, and also for the train.

  • Stayed: April 2014, travelled with family
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Thank Joy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

I wasn't expecting a lot when I saw the premier inn from the outside - it looked like an upgraded old travel lodge. However I was extremely impressed. The receptionist was the most helpful and friendly I think I've ever met. The room was also very comfortable and had good facilities. The bathroom could probably do with a bit of updating but everything was very clean.

  • Stayed: March 2014, travelled on business
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Thank 20tac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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