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“Great Setting”
Review of Hart's Hotel

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Hart's Hotel
Ranked #15 of 49 Hotels in Nottingham
Certificate of Excellence
London, United Kingdom
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Great Setting”
Reviewed 4 May 2014

Stayed in this hotel for one night as part of a business trip. I particularly enjoyed the quiet setting but being within walking distance of the city.

The rooms were clean with nice views of the outskirts of Nottingham. The hotel parking was chaotic and as a result I had to give up my keys to the concierge and many vehicles had to be double parked. However, at least there was parking.

The friendliness and helpfulness of the staff is what has led me to book a return visit.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OtelInspector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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517 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
212 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 4 May 2014

An overnight stay was booked using the relaxing weekend bed and breakfast offer found on Hart's website. On entering the hotel the beautiful, marvellous views from the reception area immediately caught our eyes. Welcomed in a friendly manner, we were told all the extras available and offered help in finding/carrying baggage to our Garden Room - room with access via French windows to a communal garden area overlooking The Park - a wonderful view! The room itself, though not as spacious as expected for the price, was very clean with well thought out furnishings including a very comfortable bed with goose-down quilt and pillows - extremely comfortable and no noises could be heard other than birds singing in the garden area. The ensuite bathroom was also of a high standard though again not as spacious as expected. On saying that the view, alongside the service provided, was excellent. Breakfast was professionally served and the foods provided were fresh and of a very high quality - however more variety was expected for the price. Nevertheless it was extremely delicious. Overall the stay was fully enjoyable and so relaxing, and I would like to return; but I just feel more would be have been offered for the price I had to pay.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Domdomdomdom_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HartsNottingham, Owner at Hart's Hotel, responded to this review, 8 May 2014
I am glad that you enjoyed your stay with us at Hart's and that you found our staff pleasant and helpful. I am sorry you were a little disappointed with the variety of foods on offer for breakfast - we do have other items available on request. I will pass on your comments to the Park Bar Manager to ensure that all staff are aware of this. Tim Hart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 30 April 2014

Another visit to this excellent hotel whilst visiting family in Nottingham. We were welcomed warmly, and all the staff were genuine in their efforts of hospitality - they made us feel valued rather than tolerated. The room was beautifully clean, with really comfortable bed. Food is always excellent, the restaurant being the best we've found in the area. We unhesitatingly recommend this hotel.

Room Tip: Garden rooms allow access to nice garden terrace overlooking west Nottingham. All rooms we've be...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HartsNottingham, Owner at Hart's Hotel, responded to this review, 13 May 2014
I'm so pleased that you enjoy your stays with us. Thank you for taking the time to post such a lovely review. We look forward to welcoming you back again soon. Tim Hart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ilchester, United Kingdom
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 April 2014

We chose this hotel following the reviews on booking.com and trip advisor; we were looking for a special hotel in a good location that was more than just a room The location is very good with exceptional views from the full length bedroom windows. The rooms are very small and in my opinion lacked the attention to detail that you would expect from a high end-boutique hotel; the bathroom blind was a light colour which didn't block out the light and the bathroom door connecting to the bedroom was transparent (and didn't even close properly with a 2 inch gap). The bedroom and bathroom decor was very pleasant although the TV was parallel to the bed and in a shelf so quite a parallax view. The shower temperature was temperamental.

Parking was charged at £9.50 per day and you will need to leave the keys with reception as there is very limited space resulting in a lot of double parking.

Breakfast was reasonable although on the first morning the bread was empty, the sauces were empty despite plenty of staff on hand. The hotel bar is pleasant enough but what really sells is the restaurant - wow!! Very good so I will write a separate review. If only the rest of the hotel could show the same attention to detail.

In sum, I expected so much more from Harts considering the reviews and price we paid for the rooms (although heavily discounted from std rates they were still the most expensive hotel room in Nottingham for these nights!) I mentioned this to the receptionist who explained we were paying for the location....if you can compromise the views you may find better locations.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HartsNottingham, Owner at Hart's Hotel, responded to this review, 25 April 2014
Thank you for posting a review. We pride ourselves on offering our guests the best possible quality and service and I'm sorry to hear you were disappointed with your accommodation during your recent stay. We do take all feedback on board and I will certainly look into your comments on the bathroom door and will discuss all workable solutions for improvement at our next regular meeting.
I can only apologise that there was a problem with bread and sauces at your breakfast - I will pass on your comments to the Park Bar Manager to ensure this does not happen again. Tim Hart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 April 2014

Stayed in a garden room which gives you access to a outside area where you can sit in blissfully quiet surroundings and enjoy your tea or coffee . Very comfortable clean room . Good amenities , stayed for 2 nights and would definitely recommend . Very close walking distance to the city centre .

Room Tip: Spend a bit extra and get a garden room, well worth it.
See more room tips
  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Demetris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HartsNottingham, Owner at Hart's Hotel, responded to this review, 22 April 2014
Thank you for taking the time to post a review - I am glad that you enjoyed your visit to Hart's. We are very lucky to have such a quiet, secluded garden with stunning views over Nottingham and the Garden Rooms take full advantage of this. We hope to see you again soon. Tim Hart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level Contributor
258 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 11 April 2014 via mobile

With hotels it is the small things that make a big difference.
A good hotel cares about the details.
This is a good hotel.
The place itself is nicely designed and modern.
Location is great, on hillside overlooking the city.
Room is just the right size and has nice bathroom.
Very clean.
The bar is nice and breakfast was excellent.
Staff very friendly.
A great place and fantastic value.

Stayed April 2014, travelled on business
Helpful?
Thank PhilipJepson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HartsNottingham, Owner at Hart's Hotel, responded to this review, 15 April 2014
Thank you for taking the time to write a review - I am delighted that you enjoyed your stay. I hope to welcome you back again soon. Tim Hart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melton Mowbray, United Kingdom
Level Contributor
101 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 8 April 2014

Picture the scene... you arrive in reception having spent the afternoon dressed in 80's fancy dress up to your neck in foam and cold water. You have 1 hr until you need to meet your friend in the bar in full evening dress, the lovely young man on reception tells you that you don't have a reservation..... NOOOOOOO.

So that was the start to my evening! Not great, appeared that our booking at Hart's had been cancelled. Grumpy and cold my husband went to get his phone and the booking confirmation from the car but someone had locked the door to the car park so he couldn't get out the building, slightly grumpier he tried a 2nd time with the accompaniment of James but on return we were still "cancelled"

James arranged drinks and hung our clothes up to keep them out the way while he sorted it out, thankfully a room was found and he also helped us to the room. What a star!

The room are lovely, radiator works quickly, the windows open if you want fresh air. There was some wine and choc's in the room and a mini bar but we'd not got time to make use of them - we were in the shower (great pressure, hot, bliss) and gone. Spotted White Company toiletries and noted that the towels were large and fluffy.

We did make use of the flat screen TV in the morning, reasonable number of channels.

Bed was huge and very comfy, plenty of hanging space for clothing, hair drier in room and easy access to power points.

We met in the bar for a quick drink (they have a super Sav Cab if you like dry white wine) and due to the hotel being busy breakfast was served in the restaurant which is across the front yard.

Breakfast was really nice, hot toast and staff on hand to keep you topped with tea/coffee.

All in all we had a great stay, if a bit short, with excellent service at all times. I would like to thank James once again for his quick and efficient handling of the cancelled booking, we didn't get to the bottom of it with booking.com but he rescued us!

Parking - leave keys at reception, they sort it all out !!

I would return in a heartbeat and will recommend to my friends, family and colleagues for a top hotel in Nottingham.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PorkpieUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HartsNottingham, Owner at Hart's Hotel, responded to this review, 10 April 2014
Thank you for taking the time to post a review. I am pleased that you enjoyed your stay and that James was so helpful. I will pass on your comments to my staff and look forward to welcoming you back to Hart's again soon. Tim Hart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hart's Hotel

Property: Hart's Hotel
Address: Standard Hill | Park Row, Nottingham NG1 6FN, England
Region: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Business Hotel in Nottingham
#10 Luxury Hotel in Nottingham
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hart's Hotel 4*
Number of rooms: 32
Official Description (provided by the hotel):
The location is perfect. A secluded courtyard, just a short stroll from Nottingham station, with a quiet garden giving glorious views over the city and beyond. Hart's light airy rooms are contemporary and comfortable. Top quality beds are equipped with goose down pillows and duvets, and Egyptian cotton bed linen. Since 1997 Hart's Restaurant has claimed the title of Nottingham's most successful up-market eatery, bringing to the city nationally acclaimed cooking at local prices. ... more   less 
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Also Known As:
Harts Hotel Nottingham

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