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BEST WESTERN Westminster Hotel
Ranked #28 of 54 Hotels in Nottingham
London
Level Contributor
3 reviews
“Good”
4 of 5 bubbles Reviewed 27 February 2014

We stayed for two nights, it was a clean hotel and the room was spacious and clean. It was a bit outdated and old fashioned, but if you want the Ritz you have to pay for the Ritz. It was worth the price and the lady on reception was smiley and helpful.
The bed was uncomfy and yes, you could hear people outside and the floorboards were squeaky.. But it was only for a couple of nights and I don't know anybody who has a non-squeaky house.
At checkout, there was an awful man complaining and demanding to see the manager, I quote, "I read on trip advisor that the floorboards were noisy and people got a disrupted sleep but I still want a refund" .. I wanted to punch him in the face with words, put I thought the lady dealt with him very well. We left before seeing the outcome, but I hope he didn't get any money back. Please people, if you are expecting a quiet night then don't book yourself into a hotel, get yourself to one of those padded mental asylum rooms then you can be assured to have a quiet night.

Room Tip: Turn off the a/c on the actual box thing if you arent using it, it gets rid of the weird noise that...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jelly26547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review, 14 March 2014
Thank you for posting a review following your recent stay; we are pleased to hear that you enjoyed your time with us; all of your comments have been passed onto our team here and we look forward to seeing you again soon.

Kind regards
David Morgan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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644 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
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English first
Lincolnshire, UK
Level Contributor
145 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 23 February 2014

We chose this hotel because of its location plus the car parking which was free. Both of these were a real bonus - the city centre is only 30mins walk which saved on cabs/buses etc.
On arrival, the lady checking us in seemed very unsure of where our room was - in fact she had a to check a map then ask her colleague. Unfortunately she didn't quite point us in the right direction and we ended up upstairs when our room was in fact on the ground floor.
The room wasn't exactly spacious, but it was clean and well equipped for everything we'd need. The bed felt as though it was sloping and our nights sleep was anything but comfortable - sleeping in 'segments' in between the discomfort.
I always try and leave a review which is constructive, so I suggest the management get their staff a bit more clued up - they looked absolutely disinterested in being there altogether on check out - and sort of the bed situation! Perhaps our room (106) was just a one off - at least we hope it is.

Room Tip: Avoid 106 unless you like a sloping bed!
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KittyandWol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review, 14 March 2014
Thank you for posting a review following your recent stay with us and bringing to our attention the issues you encountered during your time here. I will be addressing these issues with the teams here. Thank you again.

Kind regards
David Morgan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bourne
2 reviews
4 of 5 bubbles Reviewed 15 February 2014

We stayed here for 1 night prior to a hospital operation, which was an early start. Fixed price meal in evening was excellent value. We left too early for breakfast. Everything was excellent except we didn't get our early morning call. Luckily we woke up at 6.10 anyway, but we could have been late for the hospital, that's the only reason to go slightly down to very good. We would use it again, just hope it's not necessary!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Raven1350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review, 14 March 2014
Thank you for taking the time to post a review following your recent stay with us; we have passed all of your comments onto our team here and thank you again.

Kind regards,
David Morgan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Devon
Level Contributor
80 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 12 February 2014

A 3 star hotel with good access to Nottingham city centre by foot (15/20 mins) and frequent buses. We walked into town (via the Lincolnshire Poacher on Mansfield Road for a good pint!) and caught the bus back at the end of the night. We requested a quiet room at the back and we got one. A strange layout of the hotel means that you can end up with a long route to the room, but no problem for us. We slept well and had no problems. The price we paid was cheap and there was free parking.The rooms are nothing special but functional and the staff were very friendly. The wifi worked well. We'd stay again if after a cheap break in Nottingham.

Room Tip: We were at the back and it was quiet.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank burroontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review, 14 March 2014
Thank you for your review following your recent stay with us; we are pleased to hear that you enjoyed your time with us and look forward to see you again soon.

Kind regards,
David Morgan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham
Level Contributor
259 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
4 of 5 bubbles Reviewed 6 February 2014

This hotel is a much better option than typical city centre chain hotels. Our twin room was spacious with twin double beds and a proper bath (a rarity these days!) and very clean and modern in style. Other areas of the buildings (there are two joined together) are a little dated, but still clean and well maintained. Breakfast was good, with plenty of choice and it's also possible to request a few cooked-to-order items. The staff we encountered were very friendly and helpful and anxious to please. Well recommended.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mattinbrum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review, 14 March 2014
Thank you for taking the time to post a review following your recent stay here at the BEST WESTERN Westminster Hotel; we are please to hear that you enjoyed your time with us and have passed on your comments to our team. We look forward to welcoming you back again soon.

Kind regards,
David Morgan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 3 February 2014

I recently stayed at this hotel for two nights, booked a standard double, when we entered the room it was very clean and decorated to a good standard but extremely small, I am unsure if all the standard doubles are of this size ,would be ok for one night, however it was near the lift and above the bar, so it was very noisy, people up and down the stairs very near to our room , I immediately asked if we could be moved to a quieter room and the receptionist was very polite apologised and moved us straight away to another room, this was an executive room to our delight, I would like to say Thank you once again ! very spacious and much quieter, I would recommend paying that little extra for peace and space. The breakfast was excellent , good choice , worth the money and catered for my special diet, the staff were extremely helpful and always met with a smile. The Bed was however a little too hard but after the family party we attended on the sat, a few drinks helped us sleep better, On checking out we did mention just some minor issues in the room that we were moved , I am sure that these would be addressed. All in all a very pleasant stay and we would return in the near future when visiting family again. Well done Best western again ! on a good quality Hotel.

Room Tip: I would advise a room furthest away from the bar is quieter and away from a lift
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  • Stayed January 2014, travelled as a couple
    • Value
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    • Service
Helpful?
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westminsterhotel, Business Development Coordinator at BEST WESTERN Westminster Hotel, responded to this review, 4 February 2014
Thank you for taking the time to post a review following your recent stay here at the BEST WESTERN Westminster Hotel; we are pleased to hear that you enjoyed your time with us. We have passed all of your comments onto our team and look forward to seeing you again soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Westminster Hotel

Property: BEST WESTERN Westminster Hotel
Address: 312 Mansfield Road, Nottingham NG5 2EF, England
Region: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #28 of 54 Hotels in Nottingham
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Westminster Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
Less than 1 mile from Nottingham city centre, The Best Western Westminster Hotel offers both modern and traditional rooms. There is free on-site parking, free Wi-Fi and a free internet booth in reception.Beautifully converted from Victorian homes, each room is unique and features a flat-screen Freeview TV, free toiletries and tea/coffee facilities. The Carrington Bar and Restaurant prides it's self on home cooked food and is regarded as a favourite amongst locals and regular guests. 24 hour room service is available.We are linked with a local gym, swimming pool and golf courses. Health and beauty treatments are available on site at hotel every day, including massages and manicures.Nottingham Rail Station is an 5 minute drive away. Trent FM Arena and Nottingham’s main shopping areas are within a 5 minute drive. ... more   less 
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Also Known As:
Best Western Nottingham
Nottingham Best Western

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