As well as being just 5 minutes walk from the Arena the hotel is also close to the station and not too far from the shopping centre. Nothing to complain about the rooms which were comfortably heated, the bed which was large and very comfortable, the double glazing which was extremely effective. The restaurant food was OK for this kind of hotel, the breakfast being better than average. Just a few points worth a mention. A number of rooms were not ready by 2pm including ours due we were told by the late departure of previous guests. After a long drive [4 hours in our case] it would have been nice to go straight to our room since we arrived about 2.15pm, but instead we had to wait in the bar with other guests who were also waiting for their rooms. After waiting about half an hour it became apparent that guests arriving were now being given keys to go up to their rooms but we and others were still waiting. This caused one of the parties waiting with us in the bar to "blow his top" at the receptionist and they eventually realised that they should have reallocated rooms earmarked for guests not yet arrived to those waiting in the bar but unfortunately it took an ugly scene for them to act. Secondly, we had a text to our mobile phone inviting us to reserve a table for dinner which we did for 5pm [early because we were there to see the Meatloaf concert that evening]. On checking in the receptionist asked us if we had reserved a table, we confirmed this as did she when checking her records but on arriving at the restaurant at 5pm they had no record of our reservation and considered ourselves lucky that due to the early time there was still a free table [most of the guests seemed to be there for the concert in fact]. Had there not been a free table there would have been another ugly scene! The food was OK but not exceptional and after the main course we were asked if we wanted puddings. We were left with the menu for 10 minutes to decide and my wife chose the cheese platter only to be told that "we don't do that no more". It would have been nice to have been told that cheese was no longer on the menu before we were left to peruse it for 10 minutes. Finally, Wi-Fi is only free for 30 minutes but my connection only gave me half this time. We wouldn't normally complain about this [our kids would] but the concert was cancelled at short notice so we found ourselves back in our hotel room with nothing to do except contemplate the long drive home the next day and the wasted cost of the getting and staying in Nottingham on a windy Sunday night for a concert we would now never see. Also the room TV was quite small which we would not normally worry about. Of course, had the concert gone ahead I would never have commented about the Wi-Fi or the TV because this is a comfortable hotel ideally situated for the Arena. Oh, and the staff were very pleasant both in the restaurant and reception.
- Official Description (provided by the hotel):
- Put yourself bang on the spot for all the top shows, shops and sports at our Nottingham hotel. Just minutes from Nottingham centre, you'll also have all the city's main business destinations right at hand. If you're here for the high life, Nottingham Arena, Rock City and a huge choice of bars and restaurants are close by. Or if you're getting down to work, you'll be well placed for the BBC, NHS and BioCity. After a busy day, relax and recharge in our fantastic restaurant, and get a great night's sleep in one of our super comfy new generation bedrooms, with an impressive 40" flat screen TV, freshly-updated bathroom with large shower head, and brand new, slumber-inducing, king-size Hypnos bed. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Nottingham Arena (London Rd) Hotel Nottingham