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“Dreadful”

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Ibis Nottingham Centre
Ranked #18 of 41 Hotels in Nottingham
GreenLeadersBronze level
Reviewed 22 March 2014

Unfortunately I had to stay here through work. It was filthy. Upon arrival the hotel were updating rooms & there was rubbish everywhere. Not be helped but it was still there in the late evening & in the morning. Carpets in the hallway stained and just added to the unkempt nature of this hotel.
After check out stood outside to find vomit right outside the front of the hotel. Informed a member of staff who seemed nonplussed & informed me they were waiting for the street cleaners to clear it up
Would not stay here again

Stayed: December 2013, travelled on business
1  Thank minihifi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishor T, General Manager at Ibis Nottingham Centre, responded to this reviewResponded 24 March 2014

I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I have noted your comments about our hotel update procedure, which we have since addressed.

Kind regards,

Kishor Tahiliani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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682 - 688 of 1,243 reviews

An Accor traveller
London, United Kingdom
104
Reviewed 22 March 2014

  • Stayed: March 2014, travelled solo
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Review collected in partnership with Accorhotels.com
Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kishor T, General Manager at Ibis Nottingham Centre, responded to this reviewResponded 24 March 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
An Accor traveller
Lincoln, United Kingdom
123
Reviewed 17 March 2014

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kishor T, General Manager at Ibis Nottingham Centre, responded to this reviewResponded 20 March 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 March 2014

Stayed here on Friday 7th March. Booked it due to it location near the arena. The hotel welcome was good, strange thing that my partner who booked the hotel forgot to bring the matching credit card, so even though it was paid in full. They had to take repayment off a new card and refund the original card. seemed a bit of un-necessary hassel. The room was ready for our check in, which was lovely and the room was clean and tidy and did what it said on the tin, The power shower was lovely and we had a good night sleep. Breakfast was a different story. the layout of the all you can eat breakfast was very small. lucky for us, we beat most people down for breakfast and nearly had our choice of table and although we had to wait a couple of minutes for a fresh supply of the hot, it was all ok. But half an hour later. the restaurant was nearly full and the poor single handed waitress, replenisher, table clearer etc could not cope. as quick as the hot was put out it was empty again, you could hear lots and lots of guest moaning to each other. The hotel was very quiet, so I would be worried about getting breakfast if the hotel was busy. but all in all, our stay was ok for the price.

Room Tip: go high, to get away from road noise
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  • Stayed: March 2014, travelled as a couple
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Thank samanthapanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishor T, General Manager at Ibis Nottingham Centre, responded to this reviewResponded 20 March 2014

Thank you for taking the time to write a review about your recent visit to ibis Nottingham Centre. I am delighted that you enjoyed your stay and we have noted your comments about the breakfast, which we have since addressed.

Kind regards,

Kishor Tahiliani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2014

  • Stayed: February 2014, travelled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
Thank Luthilu
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kishor T, General Manager at Ibis Nottingham Centre, responded to this reviewResponded 20 March 2014

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Reviewed 11 March 2014

We recently stayed her after going to an concert, this hotel is in the most idea place it could be not to far from the train station, city centre and also the fm arena. Accomodation is you get what you pay for, the only issue is there is not enough team members the same guy was doing the bar and reception so this led to there being a massive que so we ended up going back to our room. I would return this hotel because it is an basic hotel.

  • Stayed: March 2014, travelled as a couple
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Thank Simon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishor T, General Manager at Ibis Nottingham Centre, responded to this reviewResponded 13 March 2014

Thank you for taking the time to write a review about your recent stay at our hotel. I'm delighted to hear you enjoyed your stay and have noted your comments regarding queues for service, which we are continuously working to minimise.

I hope to welcome you again in the future.

Kind regards,

Kishor Tahiliani
General Manager

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Reviewed 10 March 2014

We only stayed one night and used the hotel purely as a base to sleep rather than get a taxi home. The only thing that concerned me was that I was that I was asked to swipe my credit card for a charge (which apparently would not be charged) when I had already paid for the hotel room and was not intending to charge anything to the room or add breakfast ???? The desk staff did not offer to explain why this was necessary.

  • Stayed: January 2014, travelled as a couple
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Thank HelenandAndy08082011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishor T, General Manager at Ibis Nottingham Centre, responded to this reviewResponded 13 March 2014

Thank you for your review. I am glad you had a good stay with us.
I apologise for any confusion caused by the credit card swipe. We take an authorisation only on a credit card at check-in. This is for security purposes and validates all pre-paid reservations.

I hope to welcome you again in the future.

Kind regards,

Kishor Tahiliani
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Nottingham Centre

Address: 16 Fletcher Gate, Nottingham NG1 2FS, England
Phone Number:
Region: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#3 Best Value Hotel in Nottingham
#4 Green Hotel in Nottingham
#6 Romantic Hotel in Nottingham
Price Range: £33 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Nottingham Centre 2*
Number of rooms: 142
Official Description (provided by the hotel):
Ibis Nottingham Centre Hotel is ideally located in the vibrant Lace Market area in the heart of Nottingham. Capital FM Arena, Nottingham Arena and Royal Centre are a short walk away. Ideal for shopping and visiting tourist attractions and central to the vibrant nightlife of the city, Ibis hotel offers 24 hours snacks,free WiFi and all other standard amenities. Just 8 miles from the M1, J25 and 12 miles from East Midlands Airport. Getting to the hotel could not be easier with the main train and bus stations only 5 minutes walk way. ... more   less 
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Also Known As:
Ibis Nottingham Centre Hotel Nottingham
Accor Nottingham Centre

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