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“A very relaxing stay” 5 of 5 bubbles
Review of Crowne Plaza Heythrop Park - Oxford

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Crowne Plaza Heythrop Park - Oxford
Ranked #2 of 7 Hotels in Chipping Norton
UK
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“A very relaxing stay”
5 of 5 bubbles Reviewed 2 June 2012

I booked a long weekend to celebrate Husbands Burthday.. Everyone made us feel so welcome. the bed was very comfortable and the room very clean.

Food in the bar and resturant was good. My husband asked for something that was not on the menu and it was provided without a fuss. I foolishly left some clothes in a drawer. When I got home I called the head Housekeeper and she couldnt have been more helpful.

Well done to the whole team..you did good.

If you looking for a break in a quiet location and a beautiful setting this hotel is for you

Barbara Meerks

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeythrop, Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review, 16 June 2012
It was a pleasure to read your review. We take great pride in making sure that all our customers have an enjoyable and a relaxing time. Our aim is to maintain high standards. The team look forward to seeing you again.

Regards
J Angus Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,235 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (255)
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English first
Bournemouth, England
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 1 June 2012

My wife and I stayed here in early May 2012 for 3 nights. Although the staff were friendly, the communication between them, if you had a problem, was poor. You cannot open any windows, a particular problem to me, and the beds were not made as requested in advance, i.e. sheets instead of a duvet. Despite requests which were ignored, we ended up making the beds ourselves? The food in the bar was good, however the restaurant was poorly attended and expensive. The breakfasts were clearly NOT cooked to order and obviously had been around some time, the staff did offer to cook fresh food when challenged. The outlook from bedroom to restaurant was poor, looking out over rubbish everywhere and a re-cycling yard. When I complained there was no particular concern.

Room Tip: Twin rooms, most have two double beds
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  • Stayed May 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Senior Adviser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeythrop, Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review, 16 June 2012
I was disappointed to read your comments but thank you for them. We constantly review feedback and adjust our services accordingly, please be assured that your review has been discussed with the team.

Regards
J Angus Resort Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 May 2012

Having been offered a room upgrade on my return I looked forward to my stay. Have to say that after my previous experience I was pleased they pulled out all the stops, wine was chilled and food good, but most importantly the staff made my stay a good one. Well done BIG improvement for what could be a top class venue.

  • Stayed November 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, Michigan
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 29 May 2012

We stayed at the hotel in May 2012 on a beautiful weekend. Great access to Oxford and the surrounding Cotswolds. We had a room with two double beds and a pack-and-play for our baby. The room is fantastic, and they paid attention to the little things. Wash clothes, Shower and Tub, Bath robes, hot water kettle, newspaper.

The hotel charges for internet access, which was disappointing.

Families - kids are not allowed in the pool after 6:30.
- there are two places to eat in the hotel, the restaurant and bar
- the restaurant is a little fancy for the kids, and the bar only has couches, so no real good place for families to eat.

  • Stayed May 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dbier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeythrop, Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review, 8 June 2012
Thank you for taking the time to post your comments. We are delighted that you enjoyed the beautiful setting and surrounding area of the Cotswolds. Our aim is to make our guest want to come back. I have taken on board your comments and they will be discussed with the team. We look forward to seeing you again.

Regards
J Angus
Resort Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 26 May 2012

What a lovely hotel. Great location, the drive is about 1.5 miles long, beautiful rolling grounds, rooms lovely, service good & a nice breakfast. Recommend this hotel, certainly would go back.

  • Stayed May 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Miss_Mollys_Dad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeythrop, Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review, 30 May 2012
Thank you for your wonderful feed back, we are glad that you enjoyed your stay at Heythrop Park. We hope to see you again in the near future.

Regards

J Angus
Resort Diredtor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Sussex
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 21 May 2012

My wife and I went to the Crowne Plaza on a freebie from Priority Club Rewards and we enjoyed it very much. The leisure facilities and pool were well worth going for. We used the hotel as a starting point for a 10 mile walk around the lovely Oxfordshire countryside.
We had a lovely meal at The Crown in Church Enstone. They were really busy but squeezed us in at the last minute. The village is very nice. We also visited the National Trust property, Chastleton House just the other side of Chipping Norton.
The rooms are very modern at tha Crowne Plaza and well equiped.
We would go back there soon.

Room Tip: Go free with your Priority Club rewards, best hotel you will get.
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  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank darlo100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeythrop, Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review, 17 June 2012
Thank you for the wonderful feed back that you posted on the Trip Advisor website; it means a lot to us here at the Crowne Plaza Hotel, when people take the time to publish their views. It gives is the opportunity to improve any imperfections and maintain the high standards for our future guests.
The surrounding villages and the national trust properties within the Cotswolds is a delight to have on our door step and we are glad that you enjoyed them. We look forward to seeing you again. Thank you.

Regards
J Angus Resort Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 bubbles Reviewed 21 May 2012

Driving up the drive seems to take forever, as this hotel is set in beautiful countryside, with nothing nearby.

I had booked a room at the crowne plaza for a family wedding, a lot of the other guests had booked the Heythrop Park rooms, and were unhappy at how basic the accomodation was, tired, outdated and an uncomfortable bed. Ours was spotlessly clean, contemporary, modern and very,very comfortable.

Reception at Heythrop was poor, the rooms were meant to be ready for 1300, as the wedding was at three, some guests could not get into their rooms until 1430!

The wedding venue in the Wedgewood room was lovely, and the reception in the ballroom was also excellent. All staff very friendly and helpful.

You access the crowne plaza internally, and there is a lovely spa with swimming pool.

Arriving as we did at 1230 we wanted lunch but were told they only had crisps!!! However, on going accross to the Crownw plaza we found them doing a lunch menu, why the receptionist at Heythrop did not tell us that is anyones guess.

bar prices were competitive and did not take advantage, beer £4 a pint and wine all reasonably priced for this type of venue.

All the hospitality areas were modern, clean and comfortable.

I would reccommend this for a wedding venue, but a bit off the beaten track for a quick stopover. A thoroughly nice experience!

Room Tip: our room was 1060
See more room tips
  • Stayed May 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank profwenger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeythrop, Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review, 17 June 2012
Thank you for choosing to hold your wedding venue in the Wedgewood Room at the Crowne Plaza Resort, and that you found it lovely. It means a lot to us here when people take the time to publish their views. We are delighted that you would recommend this as a venue for future brides and grooms. We aim to ensure that all guests have a relaxing and an enjoyable time whilst here at our Resort. We look forward to seeing you again.

Regards
J Angus Resort Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Heythrop Park - Oxford

Property: Crowne Plaza Heythrop Park - Oxford
Address: | Heythrop Park Enstone, Chipping Norton OX7 5UF, England
Phone Number:
Region: United Kingdom > England > Oxfordshire > Chipping Norton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Chipping Norton
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Heythrop Park - Oxford 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Crowne Plaza Heythrop Park - Oxford Chipping Norton, Oxfordshire

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