I am astonished to read so many negative reports about this hotel but as I can only speak as I find I have to say my partner and I had the most wonderful time. The staff on reception could not do enough to help when we arrived. Our room was small but the attention to detail was excellent. A great shower, lots of hanging space, but the bed was comfortable and the room very clean. We ate in the restaurant on the Friday night and had one of the nicest meals I had had for a long time. We had a lovely walk in the grounds, we drank in the bar and all the staff were very attentive. We used the swimming pool and the gym, and my partner who is a personal trainer was very impressed. The staff in the gym were so friendly and had a chat with me whilst I waited for my partner. We ordered room service on the Saturday night as reception were very honest and said it would probably be very busy in the restaurant even though they said they would make us a reservation if we wanted one. The room service meal arrived promptly and the young man who delivered it was excellent. Room service phoned later to ask if the meal was OK and was there anything else we needed. Great service. We did not pay a lot for the weekend but I would pay more and stay longer next time. This hotel is clearly set up a conference centre but it works as both. My partner and I have already decided we will be coming back and may this time upgrade to a bigger room. Well done to the management for training your staff in all areas to be very courteous, polite and making our stay so enjoyable. .
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- Also Known As:
- Crowne Plaza Heythrop Park - Oxford Chipping Norton, Oxfordshire