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“Nice retreat”

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Crowne Plaza Heythrop Park - Oxford
Ranked #2 of 5 Hotels in Chipping Norton
Reviewed 19 January 2014 via mobile

If you looking for a retreat, this is one of the best. Located middle of no where. Limited phone reception. They have two hotel in the resort. I stayed in Crowne Plaza. It is a modern type of hotel. They were nice to upgrade my room since they are not busy.
The bedroom is comfortable. Might be great idea to get a package that include breakfast and dinner. We only get the room only rate but ended up eating at the restaurant. The main course was nice but not so sure about the dessert.
The only draw back was the health club is located on the other side of the building. About 5 minutes walk and have to walk outside of the hotel. The swimming pool is good length and no deep so is good for young children. Not sure why they didn't turn on the steam room. The sauna room was ok. Small but sufficient for few peoples.
They even have a 18 holes golf course which I didn't get to try due to the weather. And they have children play area. If you are interested in countryside, the hotel even provide you with a walking map around the resort.
Overall it was a great place to go and would definitely visit again.

Stayed: January 2014
Thank KimWee_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeythrop, General Manager at Crowne Plaza Heythrop Park - Oxford, responded to this reviewResponded 28 January 2014

Thank you for taking the time to review your stay with us. We are pleased that you enjoyed your stay with us and we look forward to seeing you at the hotel again soon.
Please see our new website for all the current offers and packages available for any return visits you may consider.

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805 - 811 of 1,362 reviews

Reviewed 15 January 2014

Nicely put together rooms and decent restaurant / bar. We stayed 1 night with a couple of games of golf. Felt like i was in the middle of Ireland somewhere - especially when i couldn't get a mobile signal.

Golf course was verging on grand. Again - felt like i'd left the country it was so vast and remote. Some really pretty holes and never dull. Good condition....i was surprised i'd never heard of it.

Wished the pro shop had explained quite what a punishing walk it is. Take a buggy unless everyone is fit.

  • Stayed: May 2013, travelled with friends
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Thank Ellajosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeythrop, General Manager at Crowne Plaza Heythrop Park - Oxford, responded to this reviewResponded 28 January 2014

Thank you for your recent review of your golf break with us. We are pleased you enjoyed your round but will ensure that the Pro Shop are made aware of your comments regarding the walk.
We hope to see you at the hotel again very soon.

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Reviewed 12 January 2014

Stayed here for one night and was impressed by the approach to the hotel and the magnificent buildings. The room was terrific and plenty big enough for 2. The bed was very comfy and the staff were very friendly. Just bear in mind the dark car park is a longish walk away from the main door and uphill, so if you have bags to drop off or are a not so good on the pins drive to the hotel first then park. They give you a map when you check in showing where everything is in the hotel - you will need it! Planning to return in March with my wife for the weekend.

  • Stayed: January 2014, travelled on business
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Thank Mercedesmadman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeythrop, General Manager at Crowne Plaza Heythrop Park - Oxford, responded to this reviewResponded 28 January 2014

Thank you for taking the time to review your recent stay with us. We are pleased you enjoyed your time here and we look forward to seeing you in March!

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Reviewed 9 January 2014

The ambience and atmosphere from the moment you enter the grounds and start driving up to the resort itself is incredible. Unfortunately the weather was poor so we spent quite a lot of time in the hotel rather than exploring the estate. However that gave us more time to sample the delights on offer [such as the French Martinis, the Snooker Room in the adjoining hotel and the Swimming Pool]. The staff were both friendly and efficient and couldn't do enough to make our stay wonderfully memorable. They were even smiling and helpful at 01.00 am and at 09.00 am when back on duty for breakfast brunch on New Years Day! The New Years Eve dinner dance and firework display was terrific and much better then any of us expected.

The only slight downside is the walk from the car park at night could have more lighting en route. The bedrooms had everything we needed for a two night stay - albeit our three rooms were slightly smaller than in some hotels we have stayed in, but after 5 minutes we hardly noticed that as we were too busy in the lounge or other facilities having fun! Highly recommend as our stay was excellent value for money and have no hesitation in recommending this to trip advisor readers. We will certainly hope to revisit. Thank you to all at the Crown Plaza for a wonderful stay.

  • Stayed: December 2013, travelled with friends
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Thank Gill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeythrop, General Manager at Crowne Plaza Heythrop Park - Oxford, responded to this reviewResponded 28 January 2014

Thank you for your review of your New Year stay with us - we are so pleased you enjoyed your time with us seeing in 2014!
We look forward to seeing you again soon when the weather improves so you can really experience everything the hotel has to offer.

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Reviewed 7 January 2014

A long and picturesque driveway leads to an impressive entrance. As you drop off at reception the view is lovely as you have the backdrop of the Manor house (devere venues) next to the very contemporary Crown Plaza. The hotel lobby areas were very contemporary yet had a lovely warmth to them and the bedroom did not disappoint it was nice to have a bath and a walk in shower! We spent several hours walking around the grounds before using the pool, my only complaint was that it was pitch black outside and quite difficult to figure which direction we should go in to get back to the Crowne Plaza after our swim which wasn't great when we were wet and cold. We found a back door which led through to the old manor house which forms part of the resort. This part of the hotel has been beautifully restored and was very elegant and charming and has several delightful drawing rooms off a very impressive lobby with imposing stairs and minstrels gallery, this part of the hotel is linked by a series of corridors to the Crowne Plaza. We opted to eat in the bar area as we had a child with us and it offered a more relaxed dining experience the food was good and was quite good value. Breakfast was served in the Brassey restaurant and this is my complaint with the hotel. Breakfast was served til 930 and as this was school holidays and a majority of the guests were family parties most arrived at 9 which through the breakfast service into turmoil. The chef and staff couldn't cope I waited 10 minutes for an egg so had to throw my original plate of food away then sausages ran out and it wasn't worth the wait almost inedible chewy food. the tea they served was undrinkable and there were several complaints from other guests too and the milk tasted sour, quite honestly the worst breakfast I have ever had in fact we popped into Chipping Norton and got a much improved breakfast for half the price. At check-out I did mention the problems but there was no offer of a refund for the breakfast which in all honesty should have been given. The hotel should have looked at the combination of guests taken into consideration that whilst it was a Monday it was still a holiday period and extended breakfast times to make it more manageable for the staff and more pleasurable for the guests!!! Breakfast aside I think this is a gem of a place to stay for a total retreat for families or couples.

  • Stayed: December 2013, travelled with family
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Thank Littlehall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeythrop, General Manager at Crowne Plaza Heythrop Park - Oxford, responded to this reviewResponded 28 January 2014

Thank you for your review of your recent stay with us. We are pleased that overall you enjoyed your time with us but please accept our apologies for the issues you experienced during breakfast. We take all feedback very seriously and this will certainly be passed on to the Chef and the Restaurant staff to make the necessary changes to ensure this does not happen again.
Thanks again for your review and we look forward to seeing you at the hotel again very soon.

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Reviewed 7 January 2014

I booked the Crowne Plaza Heythrop Park for myself and my partner as a quiet two night break over New Year using IHG Rewards Points and have to say it was an inspired choice.

On check in we were given a complimentary upgrade on the room which was very much appreciated. We enjoyed a stay in one of the ground floor patio rooms towards the rear of the hotel. The room was very spacious, spotlessly clean and had all the amenities you would expect of a hotel of this nature. The bathroom in particular, with walk in drench shower, was a definite plus. The only slight grumble was the lack of wardrobe and, particularly, drawer space and the fact there were only four coat hangers provided. We made do for two nights but I would imagine if you were there for a longer stay the lack of drawer space may be an issue, especially given the fact that the room was so large and could easily accommodate more storage without taking anything away from the room itself.

We used the hotel as a base to travel to Oxford and around the Cotswolds so didn't use the restaurant or leisure facilities, on that basis I can't comment, or review, either.

The hotel is part of a resort complex shared with an adjacent De Vere hotel. Because it is a resort it is on a very much larger, spread out, scale than what you would consider to be a normal hotel layout. The leisure facilities are at the far side of the complex to the Crowne Palza but the hotel has a golf buggy available to ferry customers from the hotel to the leisure club if anyone would require it, although if you are going to use the leisure facilities it seems a bit odd that the ten minute walk or so may be an issue to actually getting there.

The De Vere public areas are very ornate and grand in comparison to the more functional and business orientated Crowne Plaza. There is no restriction in movement between the two hotels so it made for a nice change in scenery to sit in one of the very plush De Vere bars for a couple of hours on the first evening.

The resort is set in a huge expanse of open parkland incorporating a golf course, there are detailed guides to routed nature walks around the grounds both at reception and in the rooms but, unfortunately, the weather wasn't particularly kind during our stay, although I would imagine it would be well worth spending a few hours wandering round the grounds if the weather permits. Bikes are also available from the hotel for the same purpose.

We spent New Years Eve in the Brassy Bar and had a couple of their platter meals from the bar menu, one was a seafood platter and the other an Italian style antipasto platter, both were served on a wooden board with various accompaniments and were faultless and thoroughly enjoyed.

The bar itself was fairly quiet through the evening of New Year and, as midnight approached, those of us that were in the bar were invited by the hotel to join a Masquerade type function in the ball room to participate in the midnight countdown, a nice, thoughtful, touch and very much appreciated. From there we went outside to enjoy a firework display, again a nice touch.

I stay in IHG hotels on a weekly basis and would not hesitate to recommend Heythrop Park for either a leisure or business stay. We definitely plan on returning during the spring / summer to make fuller use of the facilities and grounds.

A final mention for the staff, from reception, to the bar, to the housekeeping staff, everyone of them could not do enough and their friendly, warm and polite manner made the stay extemely enjoyable.

Thankyou to all.

  • Stayed: December 2013, travelled as a couple
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Thank leedsls27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeythrop, General Manager at Crowne Plaza Heythrop Park - Oxford, responded to this reviewResponded 28 January 2014

Thank you for your review of your New Year stay with us. We are pleased you enjoyed a relaxing break and look forward to seeing you at the hotel again very soon.

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Reviewed 5 January 2014

We stayed here for a weekend break for 2 adults & 2 children and found our stay very comfortable. The grounds are absolutely amazing and well worth a walk around. If you like golf then this is a great thing to do too.The old building is a grand structure and must be a favourite for weddings/celebrations.

Spa facilities offer a great choice of treatments to relax and the pool was very much enjoyed by my children.

The hotel and rooms are modern & clean with friendly staff. Our room was spacious with comfortable beds, bathroom was very clean & spacious. We found the room was great for a family of 4. It would be ideal to have more cupboard/draw space however for a 2 night stay we managed.

If you really like your breakfast, then this will be the only thing that disappoints you! The breakfast here is probably not worth having unless you prefer cereal/toast!! However the staff are attentive and asked what we did not like about it and very polite.

The whether was not great this weekend and as the spa is situated in another building (7 min walk) the hotel offer a buggy ride to drop and pick you up which was perfect for the kids.

We really enjoyed our stay here and recommend this hotel & hope to return again.

  • Stayed: January 2014, travelled with family
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2  Thank Pepsi-chana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHeythrop, General Manager at Crowne Plaza Heythrop Park - Oxford, responded to this reviewResponded 7 January 2014

Thank you for your recent review. We are pleased to hear you enjoyed your stay with us and look forward to seeing you again soon.
Please visit our website for great value family packages all year round.

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Additional Information about Crowne Plaza Heythrop Park - Oxford

Address: | Heythrop Park Enstone, Chipping Norton OX7 5UF, England
Phone Number:
Region: United Kingdom > England > Oxfordshire > Chipping Norton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Chipping Norton
Price Range: £80 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Heythrop Park - Oxford 4*
Number of rooms: 197
Reservation Options:
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Crowne Plaza Heythrop Park - Oxford Chipping Norton, Oxfordshire

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