Let me begin by saying the location of Bruern Cottages is lovely, the garden and large lawn was enjoyed by our family and the indoor pool was very clean. HOWEVER...when taking into consideration the actual accommodation we were provided, this is a very expensive place to stay and not at all worth the money.
We stayed in Sandown Cottage. What the website and the booking manageress fails to mention, is this cottage has another located above it. The constant noise from the upstairs guests walking around is ridiculous! Additionally, you are lead to believe the cottage furnishings are high-end, with designer fabrics. This may have been true 8 years ago, but we found stained, ripped, tired fabrics, mouldy sealant in both bathrooms and there was a decent size hole in the sofa!
We notified both the manager as well as the company with whom we made our booking (Baby Friendly Boltholes) or our dissatisfaction. Not reply was received from either of them, but they certainly can't say they weren't aware of our comments.
I can't comment on any of the other cottages at this facility, but we certainly won't be returning to try any of them.More
- Free Parking
- Breakfast included