We had booked a room with a large double bed 3 months before (confirmed and accepted in writing|) and arrived to be given a cramped standard double in a room that resembled a converted shed in the parking area! The hotel said they could not swap us around but gave a 50% discount but only because we had documentary evidence!
Generally the service was amateurish with hassled staff and invisible management - well there was someone there who actively avoided any contact with guests!
Not an enjoyable stay unfortunately as the position right by the river is fantastic. The hotel was obviously once quite splendid but the current owners seem to be avoiding any form of investment in its upkeep. What a shame. Whatever you do, don't spend £150 to stay here there are many better options and we now gather, some fabulous B&B's!
- Official Description (provided by the hotel):
- Overlooking the River Thames and the tranquil green fields beyond, The Red Lion Hotel, Henley-on-Thames offers the most sought after location in the heart of one of Southern England's most beautiful and affluent market towns. It is also home to the most expensive home outside London.With four spacious banqueting and conference suites and thirty-nine individually designed bedrooms, each with its own unique history and character, The Red Lion offers over 600 years of experience in service to some of the country’s most prominent figures.Superbly located just two minutes from the market square, The Red Lion rests just five minutes from the Henley Railway Station and a short drive to the M4 and M40 motorways allowing for excellent access to London and the surrounding areasOur dining room offers an outstanding menu, using only the finest seasonal and local ingredients.Our unique wedding suites make this the ideal venue for weddings and civil ceremonies. ... more less
- Reservation Options:
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- Also Known As:
- Red Lion Hotel Henley-On-Thames
- Red Lion Henley On Thames
- Henley-On-Thames Red Lion