We booked this room for a weekend getaway and looked forward to our stay in the hotel. HDV clearly positions itself as an aspirational 'brand' and the ensuing literature we received left us with high expectations. The reality is somewhat different though. It's a very nice hotel but the cost of the room - £225 for a standard room per night - was not reflected in the quality of our experience. I would imagine that the hotel's bedrooms were very nice and contemporary when it first opened but it appears that little has been spent on maintaining them since. Our room was showing signs of wear and tear - a broken shelf, chipped paintwork, toiletry containers clearly being refilled over and over again etc - and this somewhat took the gloss (no pun intended) off our experience. On a positive note, the hotel staff listened to our grumbling in a professional manner and reduced our bill to accomodate our disappointment. Would I go back to a HDV? Probably not, unless their pricing reflected the true value of their accomodation. The bistro is fantastic though but I would advise that HDV seem to have a policy of selling as much to you as possible - be this at the bar, or in their restaurant. I'm not sure if this is just their idea of good service or an incentivised policy of making more money from their clients.
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- Also Known As:
- Du Vin Hotel
- Du Vin Henley On Thames