Stayed here weekend 10th to 12th December. I read the Trip Advisor reports before booking, so expected what came, well almost!
There are several reviews that warn of noise in the Hotel. Heeding that, we asked for a quiet room, which was duly obliged, well that's what we thought! Arriving early, we booked in at 3pm. We retired to our room and by 4.30pm ...boom, boom, boom...the DJ was testing his microphone and amplifiers for a forthcoming wedding disco.
It only lasted for about ten minutes, but it was certainly a tester for what the night was going to bring for us. The bass was so loud, our furniture jumped.
Well you can guess! By 11:30, we were praying for 'Hi Ho Silver Lining', so that 'Woman in Red' and 'Angels' could begin, and they could all disappear. Despite my partners complaints to reception, and their promises, nothing was done about it.
It turned out, on the next days inspection, that our room was right above the vaulted brick ceiling of the banqueting hall! Hardly a quiet room! Thankfully, the next evening was without disturbance, albeit despite notices in the courtyard that that area is closed after 10:30 to 11pm for noise reasons, it isnt, and we pitied the rooms by the courtyard.
Conclusion! The manager needs to get a grip, because return customers will be unlikely.
It isnt cheap there. Tranquility and comfort should be high on their priorities.
Despite the noise issue, everything else was fine, and the restaurant ' front of house' well run. We were a bit peeved at paying £15 per night for their carpark, because they hadnt designed the place to accommodate more than 4 to 5 cars, and parking outside is permit holders only, that was a shock.
Not what we expected from HdV. The customer didnt seem particularly valued, and our requests were ignored on several occassions. That's completely ignored!
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- Also Known As:
- Du Vin Hotel
- Du Vin Henley On Thames