I stayed here with my wife after attending a wedding down the road from this hotel. First the positives. All the staff we met were very friendly and helpful. The hotel is part of a Loch Fyne restaurant, so the food was good. It is right in the town, so the location is great.The building is listed and full of character. The down side is that our room, described as 'light and airy', is in fact overly large and cold. The mattress was far to soft and lumpy. My wife expressed that this is the worst mattress she has ever tried to sleep on. The bathroom walls were stained, as were the tiles in the shower. The bathroom extractor fan was really noisy and continued on for at least 15 mins (until I discovered the switch to turn it off), but this didn't solve the problem as our neighbours fan was equally noisy when they used their bathroom. Because of the quirky shape of the building it meant we had a really odd angled door and it meant a lot of the night lighting from the landing leaked in, so sleep wasn't helped here either. Character, doesn't mean comfort and had we had a good nights sleep everything else probably wouldn't have mattered so much, so it could be an easy fix with a decent mattress! Otherwise, give me a sterile modern hotel room with a comfy bed.
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