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“value and clean”
4 of 5 bubbles Review of Loch Fyne Henley

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Loch Fyne Henley
Ipswich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“value and clean”
4 of 5 bubbles Reviewed 13 June 2010

this is a well priced and comfortable place to stay. Rooms are clean and modern and staff friendly and helpful. I tend to stay on the upper floors I am not sure about room 1 which is near the entrance. there is a lovely feel about the place and it is attached to Loch Fynne which serves as your breakfast venue. Service can be a bit slow in the morning but if you are in a hurry the girls will sort it.I have stayed elsewhere in Henley - pound for pound this is best value

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Izzie12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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146 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
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English first
Suffolk, UK
Level Contributor
99 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 24 April 2010

The Milsom advertising brochure and website - www.milsomshotel.co.uk promote the logo ' small hotels with style', but it is not clear if the four small Hotels, situated at Bath, Henley, Kenilworth and Poole are part of the expensive 'Milsoms' chain of beautiful and exclusive country hotels and restaurants.

The Henley on Thames 'Milsoms' features seven bedrooms above the Loch Fyne Restaurant in the town centre, and at £65.00 represented excellent value for money for a one night mid week stay. The bedroom was large, well equipped and very clean, and breakfast in the Loch Fyne Restaurant was excellent.
Street cleaning in the Market Square may disturb light sleepers after 6.30am, if the bedroom overlooks that area, and the initial welcome from the Hotel Receptionist lacked professionalism and warmth. But overall the value for money was exceptional.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank itsthebish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, UK
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 22 April 2010

We stayed for a long weekend at Milsoms for my brothers wedding in Henley. We took up the whole hotel bar one room, and our ages ranged from 96 years old Nana to 2 year old Esme. My husband and I stayed in room 3 with our 2 children aged 5 and 6. The room was fine, pretty spacious considering there was a double bed and 2 camp beds. However the best 2 rooms are the ones at the top of the house with the large airy vaulted ceilings. The breakfast was fine, but the best thing about Milsoms is the location. It is right in the centre of Henley and you can walk everywhere. We didnt stay in room 1 which has the bad reveiws so I cant comment. Our room 3 was at the rear of the hotel so we didnt have any night-time noise. The only thing that let Milsoms down for us was the service. We waited over 45 minutes one night to even get a menu and even longer to get a drink. The staff were ok-but pretty hopeless. Overall, my opinion is that if you want a reasonable place to stay that doesnt break the bank ( Hotel Du Vin was the other option BUT costs approx 2.5 times the price per night) then Milsoms is OK. If you are looking for a super duper swanky sunken bath, champagne style break in Henley then blow the budget and goto hotel du Vin ( although I have to say having had lunch there- the service there is completely horrendous too- WARM white wine served at hotel du VIN!) I hope this is helpful!

  • Stayed April 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JacobsYard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 11 October 2009

If you ever decide to stay at Milsoms Hotel at Henley-On-Thames, whatever you do, don’t let them give you Room 1.

Is that because the room is not up to standard? Actually the room is large and stylish, with big Georgian windows, a large writing desk and two comfortable chairs.

Is it because the bathroom is tiny and there are no shelves on which to put your things and the toilet seat keeps falling down when you lift it up? Well yes, the bathroom is tiny, but it is clean and the shower works very well and the seat falling will only bother the males using the toilet.

Is it the tiny, sad, old TV that only receives four channels? Well, if you are on holiday TV watching should not be a priority and when the analogue signal is switched off Milsoms will be forced to upgrade to digital, which will bring with it a lot more channels and (hopefully) a better TV.

If you are the type of guest that burns the candle at both ends and comes back to the room very, very late at night and gets up very, very early each morning, then Room 1 won’t be an issue for you. If you aren’t, the noise is going to drive you crazy.

The room runs off the hotel’s reception area and there isn’t an airlock. This means that you will be part of any action or conversation that is going on in the reception area - people booking in or out, guests going to and from their upstairs bedrooms, staff having conversations and deliveries early in the morning. It’s all happening in that reception area – and you can hear it all.

You might think that people would be sensitive to there being a bedroom there, but all there is on the outside of your door is a little metal plate that says “Fire Door Keep Clear”. This means that every now and then someone tries to get into your bedroom because they think it’s an exit – so unless you want some embarrassing moment, make sure you keep the door locked. Alternatively you could spice up another guest’s stay…

And let’s not forget the guest exit to the street. The door of the exit hangs off one of the walls of Room 1. Because the hotel has decided not to put a “soft closer” on the door, it smashes shut when someone uses it and makes the whole bedroom shudder. This goes on from when the first guest gets up until the last guest goes to bed.

You might have wondered why they opaqued the glass in Room 1. Perhaps you thought it was because there wasn’t much of an aesthetic view. Well actually, it is because the room looks straight onto an outdoor eating area. Privacy issues aside, I don’t think that it would be much fun in Room 1 on a balmy summer evening with patrons of the adjoining restaurant partying all night.

I don’t know what the other rooms are like, but at least they will be upstairs and away from all the problems of Room 1. So if you ever do decide to stay at Milsoms at Henley–On-Thames make sure they don’t give you Room 1! Make it your mantra.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank odnaBmaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lambertville, New Jersey
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed 7 September 2009

Situated in the middle of town the location appears good until you experience the noise after the pubs turn out, and the delivery lorries to the shops and restaraunts in the early mornings. The food in the Fish restaraunt beneath the hotel is fantastic and but note the manager is French and sticks to stereotype i.e. surly, arrogant and would prefer you to be somewhere else ......

The staff seemed overstretched as the restaraunt covers the hotel desk too. The room was adequate at best

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chick1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Henley-on-Thames hotels

Seattle, Washington
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 5 September 2009

Milsoms Hotel is a very small hotel right on the town square in Henley-on-Thames. It is located in the upper rooms of the Loch Fyne Seafood Bar & Grill, and is associated with this seafood restaurant.

I arrived from the US in the late morning, and was promptly given a room. I had to wait a moment or so, because the front desk is not continuously staffed. The check-in clerk was prompt, friendly, and helpful, in spite of the late morning check-in. The hotel has only about 8 rooms or so. The rooms have been fit into the pre-existing building, so they are all customized.

My room was on the 2nd floor and was moderately sized and faced out onto the town square. If there is a lot of noise in the town square, this might be a problem, but fortunately for me it was quiet on all three mid-week nights that I stayed. The room is well decorated (by my eye), nicely lit, clean, and smelled OK (a no smoking room). The bed was a relatively comfortable queen-sized. The room has two small side tables to the bed, a small desk, and a small dresser with two drawers. The closet is small, with enough space for a suit and a few shirts (about 6 of the “no steal” hangars). There is no internet service and no phone (I have my own cell, so the phone issue was irrelevant). There is a smallish TV with only a few channels, a coffee maker, and a hair dryer in the dresser. No iron or ironing board. There are a number of outlets scattered about my room for recharging computers, cell phones, and my camera.

The bathroom has a shower stall, a small sink with separate cold and hot water spigots, and a toilet. The bathroom did not have doors in my room – I know my partner would strongly object to this arrangement. Since I was traveling alone, this was not a problem. I talked to other guests and found that my bathroom was unique. The bathroom was very clean, with 2 very large bath towels (probably about 5ft in length), 2 small hand towels, and a single floor towel. They provide standard bathroom products: shampoo, conditioner, and body wash (no soap bars). They did not replace these during my 3 night stay, but they didn't need to. Not a lot of shelf space for toothpaste, etc..

The weather was quite pleasant, so no heating or air conditioning was required, but they had a radiator and a portable fan in the room. Sound could be a problem, since the fellow in the next room overheard me talking on my cell phone at night.

The breakfast is included, and is reasonable: cereals, oj, coffee, tea, and a few hot breakfast choices. They have a nice salmon omelet that I fancied.

The internet issue was resolved by walking down to use the wireless at the Starbucks (expensive) or the wireless at the Catherine's Wheel pub (free). The manager assured me that they were planning to put in wireless for the hotel in the near future.

Checkout was smooth, but I did have to walk around to find the manager since the desk is not continuously staffed. The hotel-restaurant is small, so this only took a moment.

The staff was quite friendly and helpful over the course of my stay.

Overall, I very much liked this hotel and would recommend it to friends.

  • Stayed September 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pabl01neum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, TX
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 17 March 2009

My husband and I came here from a tiny dingy hotel in London, and the contrast was staggering, much in Milsom's favor. The hotel is right in the center of town, located over a beautiful fish restaurant and an adorable pub. Our room was heavenly, plenty of room, very homey but beautifully decorated, and very welcoming. The staff were very friendly and helpful. The restaurant downstairs is wonderful, for dinner as well as the included breakfast, which was delicious and hearty. It really has the English countryside feel down, historic and classy and warm. The town is also quaint and sweet and great for just walking around.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AbbeyRenee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Loch Fyne Henley

Property: Loch Fyne Henley
Address: 20 Market Place, Henley-on-Thames RG9 2AH, England (Formerly Milsoms Hotel)
Region: United Kingdom > England > Oxfordshire > Henley-on-Thames
Amenities:
Restaurant
Hotel Style:
Ranked #7 of 8 Hotels in Henley-on-Thames
Price Range (Based on Average Rates): £
Hotel Class:4 star — Loch Fyne Henley 4*
Number of rooms: 7
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