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“Excellent!”

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Macdonald Randolph Hotel
Ranked #16 of 44 Hotels in Oxford
Barnsley, United Kingdom
1 review
“Excellent!”
Reviewed 15 February 2014

Stayed here for our anniversary. The staff were very helpful and friendly. Our room was on the small side but it was very nicely furbished and also quiet. The hotel is central close to all the bars and attractions. This was a great hotel in an AMAZING city! Would definitely recommend it to anyone who is looking for something special and full character.

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Tiny-Traveler-102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review, 19 February 2014
I was really pleased that you enjoyed your Anniversary stay at the hotel, and that you found the staff at the hotel to be friendly and helpful.

It was good to know that you found the Randolph to be convenient with all the wonderful attractions that we have in Oxford.

Thank you for staying with us, and I hope we will be able to welcome you back again soon.

Michael Grange
General Manager
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3,137 reviews from our community

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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (543)
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English first
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 February 2014

Other than the room (which had a stunning view of the backside of a neighbouring building, I had a wonderful stay.

I was in Oxford for a conference, and was put up here. It was a luxurious and enjoyable place to stay. The room I shared with my wife was large, well appointed, and well equipped.

The breakfast was excellent, and we also enjoyed spending some time in the bar.

I hope to return one day.

  • Stayed June 2013, travelled on business
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Helpful?
1 Thank JohnMessenger2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review, 19 February 2014
I was very pleased that you enjoyed your visit to The Randolph. I was however sorry that you were disappointed with your view from your bedroom. Being a City Center location, not all of our rooms have views of the dreaming spires of Oxford. We are always happy to try and meet any guests requirements, and if you wish to have a view of the city, it is best to request this at the time of booking. As you appreciate we cannot always fulfil this request but always try our upmost hardest. Nevertheless, our rear facing rooms are popular as they tend to be more quiet and private.

Thank you once again, and I am glad you enjoyed your stay.

Michael Grange
General Manager
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Shrewsbury, United Kingdom
Level 4 Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 11 February 2014

I stayed here 30 years ago and it is just as I remembered it. Although bathrooms etc have been modernised the ambience is still there. The staff are extremely pleasant and the concierge guys beyond the call of duty. Parking was done for us and there was great help with eating out or finding places to visit. We were allowed into our room earlier than stated as it was ready. The room was spacious and as requested we had a street view. Not sure why guest below says no double glazing as our room certainly had. Molton Brown in the bathroom always a winner. Extremely handy for all the major sights, shops and restaurants.

Room Tip: Ask for outward facing room and ask for upgrade when you arrive, just in case you are lucky.
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  • Stayed February 2014, travelled as a couple
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Helpful?
Thank yummies60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 February 2014 via mobile

This is a very nice hotel in the city centre. Got lots to do around the hotel....shops, bars, restaurants, supermarket next to it. The hotel is close to the bus station. The railway station is a bit further but can be walked. Staff was friendly and service was great. The hotel is a bit older but nice and clean. The bar is very nice. Would definitely stay there again.

Stayed March 2013
Helpful?
Thank CanVanBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review, 19 February 2014
Thank you for taking the time and trouble in writing your review on tripadvisor. I was very pleased that you found the hotel to be in a very central location in Oxford. We are very lucky that the shuttle bus service to the center of London and the Heathrow and Gatwick airports, is just a few yards from the hotel. As you point out, the railway station is within walking distance, but taxis are also readily available.

It was nice to know that you found the staff to be professional, as well as the service.

Thank you once again for your feedback

Michael Grange
General Manager
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belfast
Level 5 Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 10 February 2014

Stayed for 2 nights recently and had a really lovely time.Without a doubt the staff are the greatest asset.We arrived before mid day and did not expect our room to be ready which it wasnt. The excellent customer service, however, kicked in immediately.We were shown into the drawing room where we were offered complimentary coffee and shortbread while we waited. Having spent a most relaxing 45mins we were told the room was ready and our luggage had already been brought to it.Great first impression.Our room was on the small side but clean and very comfortable. The breakfast choice was great as once again was the service.We ate in the hotel on the second evening of our stay and the meal was first class. Yes it is on the expensive side but then I suppose this is what you pay for central Oxford. All in all a very pleasant experience

  • Stayed January 2014, travelled as a couple
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Helpful?
Thank n1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review, 19 February 2014
Thank you so much for your very kind comments about your stay at The Randolph Hotel. I was very pleased to learn how you felt that our staff were our greatest asset. I am very fortunate to have such a motivated and professional team here at the hotel.

Customer care is the hallmark of Macdonald Hotels, where the selection, recruitment and training of our staff is extremely vigorous.

Thank you for staying with us, and we look forward to welcoming you back to The Randolph and other Macdonald Hotels.

Michael Grange
General Manager
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Hereford, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 February 2014

The hotel is wonderful, brimming with classic English elegance and style. Our suite room was exceptionally well furnished, an enormous comfortable bed and a lovely sitting room overlooking the Ashmolean Museum. The nespresso machine and ipod/iphone docking machine an added bonus.
The staff were all very welcoming and provided outstanding service. In particular, the concierge were very friendly, well informed and helpful.
We had dinner in the hotel, enjoying a relaxed drink in the elegant lounge before dinner. The dinner menu was inventive, the food was superb and beautifully presented. The staff welcoming and highly professional. Breakfast was equally as enjoyable.
The location is amazing, right in the heart of this lovely city. The colleges and shops are all just a short stroll away.

  • Stayed February 2014, travelled as a couple
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Helpful?
Thank Sutcliffe_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review, 19 February 2014
Thank you for writing your very nice review on tripadvisor about the hotel. I was very pleased that you enjoyed your stay and found that the bedrooms were comfortable and you enjoyed the extra additions that we have recently added to the executive rooms inclusing Nespresso machines.

It was very pleasing to learn that you enjoyed dinner and breakfast in our restaurant.

Thank you once again,

Michael Grange
General Manager
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London, United Kingdom
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 February 2014

Spent a lovely weekend in Oxford, where the hotel was well situated, our room very large and comfortable, but where the real star was the service. A special thank you to Will the Concierge who took special care to give our lovely Golden Retriever VIP treatment. Nothing short of exceptional, and we would highly recommend this hotel.

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
Thank GloballyLocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review, 19 February 2014
I was extremely pleased that you had a lovely weekend in Oxford and enjoyed the hotel. Thank you for your generous comment regarding the service.

I was very pleased that William, our Assistant Head Concierge was able to take special care of your golden retriever - as a dog lover he sometimes seems to get more excited about the dogs than the guests!

Thank you once again,

Michael Grange
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Macdonald Randolph Hotel

Property: Macdonald Randolph Hotel
Address: Beaumont Street, Oxford OX1 2LN, England
Region: United Kingdom > England > Oxfordshire > Oxford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Oxford
#4 Spa Hotel in Oxford
#7 Romantic Hotel in Oxford
#11 Business Hotel in Oxford
#12 Luxury Hotel in Oxford
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Macdonald Randolph Hotel 5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Macdonald Randolph Oxford
Hotel Macdonald Randolph
Randolph Hotel Oxford

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