Like the previous reviewer we did exactly the same thing! Received a traffic infringement as well. Not a good start to the stay. Once we found the place (after 2 phone calls) we arrived and found the staff very unhelpful and uninterested. We had 2 very large bags so we requested a room change when we discovered there were stairs and no lift to the room (which was done after we had to wait 2 hours). Discovered on the way to the room that there was STILL a flight of stairs to negotiate. Requested another room change but was told that they were full and unable to accommodate us. Maybe we could try again tomorrow. We were happy to pay for an upgrade if necessary. The room that we were in was sooo tiny so we had to contend with that as well. I am NOT the customer from hell and dont feel that I am demanding BUT this was just a little too much. We did get a larger room the next day but was also down stairs although the staff was kind enough to carry our bags. Saying all this the hotel itself was tastefully decorated and the restaurant was really nice with great staff.
- Official Description (provided by the hotel):
- Originally a 17th Century coaching inn, this 4 star hotel has 63 en suite rooms. The hotel is ideally situated for visiting the historic colleges as well as participating in the year round entertainment, including open air plays, river punting and the May Day celebrations. The main shopping area is nearby. Facilities are available for breakfast only. The hotel is easily accessible via M40, pay parking is available. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Odigeo, ACCOR, Hotels.com, Ctrip TA, Priceline, TripOnline SA, 5viajes2012 S.L., HotelQuickly, Evoline ltd and Cancelon so you can book your Mercure Eastgate Oxford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mercure Eastgate Oxford Hotel Oxford
- Accor Eastgate Oxford
- Mercure Oxford