I would like to highly praise the staff of the Holiday Inn Express in Oxford for saving me a lot of grief when I accidentally left my backpack (rucksack as they called it) in the lobby. I did not discover that it was missing until I was on the train back to London. For all I knew it could be on a city bus or in the train station or stolen. When I got to our London hotel the clerk relayed a message that the Holiday Inn Express in Oxford had found my backpack and to call them back. Wow! Staff member Chris (I don't know his title) had found the backpack and found my itinerary listing our next stay and phone number. He went the extra mile to contact me. I returned by train and retrieved the backpack and got to meet to Chris and Anna (who he gave some credit to). Everything was still in the backpack. Nothing was "pinched" as he called it. 12 hours later we were headed back to the USA.
We had also traveled with our son and daughter-in-law. When we checked into the Holiday Inn, they gave us adjoining rooms. We had not requested it, but this is even more evidence of a staff willing to go the extra mile to make us feel welcome. We will not forget what you did.
- Official Description (provided by the hotel):
- The Express by Holiday Inn Hotel, Kassam Stadium-Oxford is ideally situated for business or pleasure. By car only 14 minutes from Oxford city centre, one hour from Heathrow Airport and an ideal base for exploring the Cotswolds or visiting one of the Oxford theatres, BMW Mini or the John Radcliffe Hospital . Popular local attractions include: Ashmolean Museum, Botanic Gardens, Pitt Rivers Museum, Blenheim Palace, Bicester Village, Oxford University, walking tours, punting on the river and many more.The Express is next door to the Quadrangle Conference Centre & Kassam Stadium and a few minutes walk from Oxford Science Park. There are plenty of entertainment facilities within 5 minutes walk of the hotel: including two restaurants, 11 screen cinema, 10 pin bowling, Gala bingo, children's activity centre and leisure club. The Leisure Club has a 20m Swimming Pool, with a large gym with steam room, sauna spa pool and various aerobics classes (must book). Guests staying at the hotel can buy a pass for the leisure club for only 5. The Express by Holiday Inn has a Meet Smart conference room, ideal for meetings for up to 30. High speed wireless Internet is available throughout the hotel.Maximum 3 adults per room, supplement for third adult. All rooms are non-smoking. ... more less
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- Also Known As:
- Holiday Inn Express Oxford Hotel Oxford
- Holiday Inn Oxford