This is a clean and well decorated hotel just a short (10 minute) walk into the city. The bedrooms are small but functional as are the en suite facilities.
The staff are friendly. They are the good points. There are a few issues to overcome if you intend to stay here. The cost is quite high - our room with en suite facilities was £130 per night with continental breakfast included. The first thing that will hit you is the limited parking. Two spaces at the rear of the hotel and space for two vehicles at the front (although there is no dropped kerb and it requires some nifty driving to fit the second car in) We arrived early and I am unsure if this had an effect, but the staff were occupying the limited spaces available. One member of staff kindly moved their car to allow me to park, but the staff using the limited spaces
available was a bit of an issue. There was some very noticeable road noise intruding into the bedrooms from the busy raod that the Osney Arms is set on which goes on most of the night. There was no wardrobe just a stand alone hanger in the corner of the room. Breakfast was a disappoinment. After reading other reviews I expected a little more. Continental breakfast - but no little pastries, limited choice of cereals, tea brought to the table in a cup with the tea bag left in place, all guests on one table. We were constantly asking for more milk which was put into tiny jugs, or handing thing across the table which did lead to some pleasant conversations with some very interesting guests. The breakfast room doubled as office space with computer and printer on the floor next to the breakfast table. (A curtain could have easily hidden these away) The vacuum cleaner had a special place in the corridor just outside our bedroom door! The tea and coffee making facilities in the room came with a pack of (two) complimentary biscuits on the first day of our 3 day stay - no more in days two and three. The kettle was left full of water from the previous occupants. The loo roll hadn't been torn across the perforations. Many, many little things that should have been better given the cost of the rooms. Attention to detail is needed here to bring this place up a notch or two.
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