Bit tricky to locate and if you don't take the valet parking (£20) that maybe an inconvenience, especially if you have a lot of luggage and / or kids. However, lack of conventional parking is understandable given location and nature of the building.
I've been to this Malmaison twice, both for the Sunday evening deal. It is definitely worth a visit and at face value, quite a good deal. However, my fiance and I weren't drinking much or over indulging and the dinner bill was still +£100 - which I don't care how you dress up, is expensive and to be honest - the food was average. We live in London these days and used to eating out / being ripped off, but this was 35% over priced in our view.
The staff were very helpful and most obliging, no problems there. We did have a problem with our room however... Now problem happen, that's life - its how you deal with them that is testament to the organisation, so how did Mal Oxford do...... you decide...
In the morning we had to leave early, the lights were broken in the room and staff were made aware of the issue and booked trains needed to be caught / meetings to attend etc etc. They offered to change rooms (impossible) or to find a light for the plug sockets that we could take to and from bathroom - took 20 mins to sort this out. Not bad in my view, not brilliant but as bad as it could have been. We had to ask for some money back, we got the parking fee back and 25% off the over priced bar bill. Upon writing to the management retrospectively we got the money for the room back (£25) and a free upgrade if we return. I don't think this truly made up for the stress my fiancee (therefore me) suffered, the night still cost us c£60 and I hit the M40 traffic as a result.
Like I say, worth a visit, but I think there is some work to be done and bar / restaurants rates are simply too high - unless you're doing the Sunday deal, eat out would be my advice. Our room was also small, unsure if this was related to our booking, don't think so, as when I stayed the time before - it was fine, I'd ask the question.
- Official Description (provided by the hotel):
- If you're tired of doing hard time in run-of-the-mill hotels, it's a completely different story at our former gaol, Malmaison Oxford. Instead sip the coolest cocktails in the free world at MALBAR and enjoy an eclectic mix of classic dishes with a twist at the Brasserie, from freshly caught fish to the famous Mal Burger. Good behaviour will get you privileges like free Wi-Fi, drench showers, plasma TVs and and even toiletries that are just begging to be nabbed by light-fingered guests. This is one hotel in Oxford city centre where you'll be happy to get a long stretch. ... more less
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- Also Known As:
- Malmaison Oxford Castle Hotel Oxford
- Malmaison Hotel Oxford