We booked this place as we had a function to attend next door and wanted to treat ourselves to a nice hotel to come back to. First impressions were less than great; there was a massive queue at reception and the staff didn't appear to be anywhere in the vicinity. After waiting a considerable amount of time, we were told our room wasn't ready(we arrived early and expected this). They took our bags and promised to phone us as soon as the room was ready, which they never did.
Check in on return was simple and the room was spacious and clean. The bed was very comfortable and the option of late check out was exactly what we needed. The shower pressure was very poor. It may sound like I'm being overly critical, but when I'm paying that amount of money for one night I expect to get my money's worth through service and facilities.
- Official Description (provided by the hotel):
- If you're tired of doing hard time in run-of-the-mill hotels, it's a completely different story at our former gaol, Malmaison Oxford. Instead sip the coolest cocktails in the free world at MALBAR and enjoy an eclectic mix of classic dishes with a twist at the Brasserie, from freshly caught fish to the famous Mal Burger. Good behaviour will get you privileges like free Wi-Fi, drench showers, plasma TVs and and even toiletries that are just begging to be nabbed by light-fingered guests. This is one hotel in Oxford city centre where you'll be happy to get a long stretch. ... more less
- Reservation Options:
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- Also Known As:
- Malmaison Oxford Castle Hotel Oxford
- Malmaison Hotel Oxford