You can't expect hotel facilities.. but you can expect a bit of hospitality.
When we arrived at the porters lodge the porter gave us the keys and told us the name of the building and that was it. He wasn't really helpful.
We asked about breakfast, when it was breakfast time & were the breakfast room was.
Then he gave us a map and showed us quick were our building was and looked up were breakfast was served and told us the time.
The room was clean (although there were some black hairs on my clean towel). The toiletries were a nice touch. It was nice and quiet.
Unfortunately the heating in our room didn't work. It was really cold.
The heater in the hall of the building did work, the hall was really nice and warm. The next morning we went to the porters lodge to ask about the heating. It was a different porter this time. She was really nice! She felt sorry that she couldn't get someone around (because of the weekend) but she could arrange for a portable heater. She was so kind and apologized for our inconvenience. She brought the heater to our room which was really kind.
The college looks amazing and the gardens are nice to stroll around. It's nice to relax and enjoy the nature. The breakfast room looks really nice with the old pictures.
A tip: when guests arrive at the porters lodge, make sure that when you give the keys to ask if it's the first time they visit. If it's the first time the porter can give a map and tell about the breakfast time and the breakfast room. It's also nice to give a leaflet or something about the college. It feels more welcoming.
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