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“Hilton Reading. Best Hilton?”
Review of Hilton Reading

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Hilton Reading
Ranked #2 of 31 Hotels in Reading
Certificate of Excellence
GreenLeadersGold level
Reviewed 8 January 2013

stayed over with a pre-rate booking for 1 night over a weekend. Fantastic hotel with fantastic facilities.
Car parking underneath on site, easy access, breakfast opens at 06:30 for business travellers weekdays. All in all possibly the best Hilton I've ever stayed in

  • Stayed: January 2013, travelled on business
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Thank Davidjcoupland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen_Dashper, Guest Relations Manager at Hilton Reading, responded to this reviewResponded 9 January 2013

Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am delighted to see that you enjoyed your stay with us

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.

Kind regards
Yours sincerely

Helen Dashper Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,603 - 1,609 of 1,944 reviews

Reviewed 4 January 2013

Overall good value for money. The rooms were nice and were clean. Very nice room overall. Had slight issues with our TV but I'm sure that was just a luck thing..one of the managers came up to sort it out. Very nice room and good view. Great service. Only thing I would mention is the breakfast. Great variety but the main part lacked a bit in quality. Overall great hotel and was good value for money. Location alright but it's not really walkable from reading town centre. Well it would be a rather long (30-45) minute walk...but by car is alright.

  • Stayed: December 2012
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Thank Juan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen_Dashper, Guest Services Advisor to General Manager at Hilton Reading, responded to this reviewResponded 17 January 2013

Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am disappointed to read that the quality of the food that you recieved in our food and beverage outlets was not as to be expected, I can assure you your comments have been taken on board and I have raised this with our Food & Beverage Manager .

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.

Kind regards

Yours sincerely

Helen Dashper
Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2012

When you book an Hilton Hotel you do expect a consistent level of quality around the world. Well this is what you will have a Hilton Reading. Nothing exciting but clean, spacious and with good forniture rooms + a good restaurant and helpfull staff at the congierce.

The only negative point are the prices on the restaurant which in my opinion don't reflect the normal quality of the food and the location and setting

  • Stayed: December 2012, travelled on business
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1  Thank the_expert_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen_Dashper, Guest Relations Manager at Hilton Reading, responded to this reviewResponded 9 January 2013

Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am pleased to see that you enjoyed your overall stay with us.
I have passed your comments in regards to the pricing to our F&B Team for future consideration.

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.

Kind regards
Yours sincerely

Helen Dashper Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2012

I bagged a room at a 50% discount for a late booking the week before Christmas.
The room was comfortable and well equipped. All the facilities worked correctly. My room service breakfast was delivered on time and was of superb quality. There was a problem with the water in my bathroom due to a pipe burst and the staff were very well organised and arranged an adjacent room for me to use. Great Service I would expect from a quality hotel chain.

Room Tip: If your travel plans are last minute then check late booking to get a discounted price
See more room tips
  • Stayed: December 2012, travelled solo
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1  Thank rugbygeezer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen_Dashper, Guest Relations Manager at Hilton Reading, responded to this reviewResponded 9 January 2013

Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am delighted to see that you enjoyed your stay with us and that the team was able to accommodate you quickly after the challenge with the water supply on the day.

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.

Kind regards
Yours sincerely

Helen Dashper Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2012

We had an overnight stay, arriving in the evening and leaving late the next morning. The hotel was spotless, the room very nicely appointed and the bed very comfortable. Would certainly stay here again.

Didn't have occasion to try the restaurant.

Outstanding front desk service.

Well located for a quick trip to Heathrow to catch our flight home.

  • Stayed: September 2012, travelled as a couple
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Thank AC110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen_Dashper, Guest Relations Manager at Hilton Reading, responded to this reviewResponded 9 January 2013

Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am delighted to see that you enjoyed your stay with us and thank you for mentioning our front desk staff.

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.

Kind regards
Yours sincerely

Helen Dashper Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2012

we stayed here for a weekend, its a lovely hotel,only three years old so everything is still quite fresh,,the beds had toppers on so they were very comfy and the linen was really soft,, the complimentry toilertries were designer very nice!! the food was lovely, especially the breakfast,plenty of choice and eat as much as you like,,i highly recomend this hotel and definitely hope to stay there again some time soon

  • Stayed: December 2012, travelled as a couple
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Thank dooneyWolverhampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen_Dashper, Guest Relations Manager at Hilton Reading, responded to this reviewResponded 9 January 2013

Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am delighted to see that you enjoyed your stay with us and would like to thank you for your nice comments about our staff and service.

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.

Kind regards
Yours sincerely

Helen Dashper Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2012

Just stayed for one night but everyone was very helpful and friendly, our room was comfortable and very clean. The hotel is very modern of course but the public areas are pleasant and bar service and breakfast was excellent.

  • Stayed: October 2012, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Thank rebem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen_Dashper, Guest Relations Manager at Hilton Reading, responded to this reviewResponded 9 January 2013

Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am delighted to see that you enjoyed your stay with us

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.

Kind regards
Yours sincerely

Helen Dashper Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Reading

Address: Lundy House Drake Way, Reading RG2 0GQ, England
Phone Number:
Region: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Reading
#1 Green Hotel in Reading
#3 Business Hotel in Reading
#4 Family Hotel in Reading
#4 Romantic Hotel in Reading
Price Range: £72 - £228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Reading 4*
Number of rooms: 210
Official Description (provided by the hotel):
The contemporary Hilton Reading hotel offers a warm and inviting atmosphere, just a 4 minute drive from Reading's historical city centre, the River Thames and the famous shopping centre, The Oracle. The hotel is situated on the Kennet Island Development just of the A33 and is within walking distance to the Madejski Stadium. Reading train station is only 4 minutes drive away and Heathrow Airport is a 25 minute drive.All of the spacious, air-conditioned Guest Rooms and Suites at the Hilton Reading hotel have been tastefully decorated and feature wired and wireless internet access, the latest in audio-visual technology, a large, ergonomic desk and comfortable Hilton Serenity® beds.Dine in the stylish Larder Restaurant, which offers a combination of local and international dishes with both modern and traditional influences and finish your meal with a cocktail in the relaxing Bar K. Tone up in the complimentary 24-hour Livingwell Health Club featuring Livingwell by Precor gym equipment, a heated, indoor swimming pool, sauna and a dance studio for a variety of fitness classes. Celebrate or hold a business function at the Hilton Reading hotel which features 8 flexible meeting rooms and a large Ballroom catering for up to 400 guests. ... more   less 
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Also Known As:
Hilton Reading Hotel Reading

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