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“Hilton Reading”
Review of Hilton Reading

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Hilton Reading
Ranked #3 of 31 Hotels in Reading
Certificate of Excellence
GreenLeadersGold level
Bristol, United Kingdom
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Hilton Reading”
Reviewed 17 January 2014

Does what it says on the can. Its a very well placed for my work and has the facilities I require Pros Staff are very friendly Especially Rose Cons WIFI is iffy in some rooms Bar service can be slow when busy (they never put on extra staff)

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Joe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee A, Manager at Hilton Reading, responded to this review, 28 January 2014
Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am most certainly taking your comments on board in regards to the delivery of service especially during a busy operation.

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.

Kind regards

Yours sincerely

Holger Ewald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Wiltshire
Level 6 Contributor
153 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 17 January 2014

I stayed on a Thursday night and had a fine time. Easy parking (free), swift check-in and a good-sized quiet, clean room. I ate in the bar area and the food and wine were very good with excellent service. Only point to note is it is a little chilly in that area as it is open to the lobby. I had a lovely swim in the morning and used the steam room which was super. Breakfast was great and subsequent food at the conference I attended was top-notch. Al-in-all, a brief, but excellent stay for a promotion price of £75 that I can highly recommend and would be very happy to return to.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WiltshirePhilippa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee A, Manager at Hilton Reading, responded to this review, 28 January 2014
Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am delighted to see that you enjoyed your stay with us.

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.

Kind regards

Yours sincerely

Holger Ewald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 January 2014

I brought my friend to the Hilton Reading for her birthday on a spa deal and I must say it was amazing value for money! The pool area was nice and and the therapists who did our massages were brilliant - thoroughly recommend!

I was slightly worried beforehand as the location is a little out of town and the hotel is just off of a very busy main road, but it is surprising how you don't notice this once there. You cannot hear any traffic from the hotel and the newly built surrounding residential area masks the main road.The taxi journey to the hotel was roughly £7-£8.

The hotel is new and extremely modern. It has a stunning lobby area and chandelier which makes for quite an impressive entrance.

Our room was modern and comfortable - a standard Hilton hotel room.

We had dinner and breakfast included in our package and whilst breakfast was good, unfortunately I didn't think that the food at dinner was up to par.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jetsetting_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee A, Manager at Hilton Reading, responded to this review, 28 January 2014
Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am delighted to see that you enjoyed your stay with us.
I have spoken to my team and discussed the feedback about your stay.
I have also passed your comments in regards to the food to our executive sous chef.

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.

Kind regards

Yours sincerely

Holger Ewald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newbury, United Kingdom
Level 5 Contributor
72 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 January 2014

Bought a spa package as a Christmas present. Very pleased with the dinner, and the room was excellent, clean, quiet and very relaxing. The spa was excellent, we were lucky enough to buy a few additional treatments. Staff were very welcoming, and went above and beyond to make sure we were happy, I could not have asked for more.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bunmi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee A, Manager at Hilton Reading, responded to this review, 28 January 2014
Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am delighted to see that you enjoyed your stay with us.

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.

Kind regards

Yours sincerely

Holger Ewald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coventry
Level 6 Contributor
107 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 12 January 2014

The whole weekend experience here was fabulous, from the underground, secure parking, efficient check in, lovely lunch with latte's. The evening meal was very good. The decor was modern, and clean. The ambience was relaxed. The view from the room is not one of the reasons one visits this hotel. It is located a couple of miles from Reading City Centre, which is not one of England's great cities!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weymouthfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee A, Manager at Hilton Reading, responded to this review, 28 January 2014
Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am delighted to see that you enjoyed your stay with us.

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.

Kind regards

Yours sincerely

Holger Ewald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 January 2014

We stayed at the hotel for our company training, the rooms were nice though abit scary when walking into the room with the telly on and wondering if I was given the wrong room key (which also happened to the others). At one point I thought, the room is already occupied. But anyway, I slept comfortably, the food (dinner, breakfast and lunch) were great. Props to the chef.

The Service wasn't the best, the waiters didn't seem to know what they were doing. They were so disorganised.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tasha894
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee A, Manager at Hilton Reading, responded to this review, 28 January 2014
Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am delighted to see that you enjoyed your stay with us.
I am most certainly taking your comments on board in regards to the delivery of service in the restaurant.

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.

Kind regards

Yours sincerely

Holger Ewald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid
Level 4 Contributor
25 reviews
10 hotel reviews
Reviewed 10 January 2014 via mobile

Nice, quite new and very clean hotel. Rooms are very well illuminated, clean and quiet. The bad thing is the location that is far from the city center and the train station. Also it took me more than 20 min to get a taxi. A shuttle service between the hotel and the station would be great.

Stayed January 2014, travelled on business
Helpful?
Thank Salvador A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee A, Manager at Hilton Reading, responded to this review, 28 January 2014
Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am delighted to see that you enjoyed your stay with us
Please be informed that there is a bus between Reading station and Kennett Island where the hotel is located every 30 minutes. The shuttle bus is leaving from the North Interchange stop NC and arrives just opposite the hotel and is operated by greenwave.

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.

Kind regards

Yours sincerely

Holger Ewald
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Reading

Property: Hilton Reading
Address: Lundy House Drake Way, Reading RG2 0GQ, England
Phone Number:
Region: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Reading
#2 Luxury Hotel in Reading
#3 Business Hotel in Reading
#4 Romantic Hotel in Reading
#4 Family Hotel in Reading
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Reading 4*
Number of rooms: 210
Official Description (provided by the hotel):
The contemporary Hilton Reading hotel offers a warm and inviting atmosphere, just a 4 minute drive from Reading's historical city centre, the River Thames and the famous shopping centre, The Oracle. The hotel is situated on the Kennet Island Development just of the A33 and is within walking distance to the Madejski Stadium. Reading train station is only 4 minutes drive away and Heathrow Airport is a 25 minute drive.All of the spacious, air-conditioned Guest Rooms and Suites at the Hilton Reading hotel have been tastefully decorated and feature wired and wireless internet access, the latest in audio-visual technology, a large, ergonomic desk and comfortable Hilton Serenity® beds.Dine in the stylish Larder Restaurant, which offers a combination of local and international dishes with both modern and traditional influences and finish your meal with a cocktail in the relaxing Bar K. Tone up in the complimentary 24-hour Livingwell Health Club featuring Livingwell by Precor gym equipment, a heated, indoor swimming pool, sauna and a dance studio for a variety of fitness classes. Celebrate or hold a business function at the Hilton Reading hotel which features 8 flexible meeting rooms and a large Ballroom catering for up to 400 guests. ... more   less 
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Also Known As:
Hilton Reading Hotel Reading

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