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“Great stay, really ”
Review of Hilton Reading

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Hilton Reading
Ranked #3 of 31 Hotels in Reading
Certificate of Excellence
GreenLeadersGold level
Kingston, Ontario, Canada
Level 3 Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great stay, really ”
Reviewed 19 July 2014 via mobile

Stayed one night executive suite. Clean well designed room 5 mb/sec Internet, good breakfast, free printing in business area. I really appreciated the front desk and concierge who researched and printed train schedules before my arrival after a request. Really went above and beyond. Would recommend this hotel to all.

Stayed July 2014, travelled with friends
Helpful?
1 Thank Edusbal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee A, Manager at Hilton Reading, responded to this review, 22 July 2014
Dear Edusbal

It was a pleasure to read your review regarding our hotel. Thank you for posting it!

I was so happy to read that your experience at the hotel has been so positive throughout, starting from the very beginning until the very end.

I was delighted to read that our Front Office Team were able to assist you, and will be sure to pass on your comments.

With kind regards

Aimee Louise Ash
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (206)
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English first
Gold Coast, Australia
Level 6 Contributor
224 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 15 July 2014

This Hilton Hotel is located outside the town centre, in a new housing development area, and as a result of its age, is quite modern. Despite our HHonors Diamond Status, we were not afforded any upgrade on arrival and therefore were given a standard room, which whilst very basic, was quite okay. The bed was a double size, (but described as Queen Size...if for a very small Queen staying there), and was an innersprung mattress type which meant you could feel every spring, (perhaps this was a cost cutting measure). the bathroom was small, modern with a shower available when standing precariously in the bathtub. The view was of an undeveloped area for future housing, a stagnant stream and what looked like a partially occupied Gypsy residence on the other side of a highway. The room service was good, both food and service and the breakfast was very good. Secure parking was plentiful underneath the hotel. Some of the Reception Staff need to be credited whilst others need to be retrained. All in all, if you want a Modern, Value-For-Money Hotel in Reading and are travelling by car, you won't be disappointed with the Hilton.

Room Tip: Can't offer any advice as regardless of what you book, the reception staff work on a "you w...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank HoneyandPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee A, Manager at Hilton Reading, responded to this review, 18 July 2014
Dear Honey and Paul

Thank you for taking the time to post a review of the hotel and surrounding area on trip advisor. I was delighted to see that some aspects of your stay were too your liking, especially the breakfast.

I would like to thank you for your comments in relation to the Front Office team, and have passed on your comments to our Operations Manager for review.

We do hope that we have the pleasure of welcoming you back to the hotel in the near future.

With kind regards

Aimee Louise Ash
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 July 2014

The hotel was excellent. Clean, efficient and an updated décor. It was a brief stay, but the standouts worth mentioning was the service in the restaurant, both for Dinner and breakfast. Food was excellent, but the servers were especially friendly and helpful.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee A, Manager at Hilton Reading, responded to this review, 18 July 2014
Dear Steve R

Thank you for your time taken to share your experience with us! It was a joy to read.

We are delighted that you noted the efficiency and friendliness of the staff. We strive to make the hotel experience as effortless and comfortable to our guests as possible, therefore, your comments are truly appreciated.

I hope we will have the pleasure to welcome you back again!

Aimee Louise Ash
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stamford, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 July 2014

Just had a lovely stay with the family at the Hilton for the second time.. This time the stay was with the family to celebrate my daughter's graduation and parents 61st Wedding Anniversary....staff were very helpful in sorting us with an early check in room and after lunch brought complimentary deserts to help along the celebrations. Rooms were quiet, even though it was on the A33 side of the hotel, spacious and beds were massive and sooo comfortable. Breakfast the next morning was excellent with so much choice. Overall a very pleasant stay for all and many thanks to the Hilton for helping to make the stay and celebrations so special. We frequently visit our daughter in Reading and will definitely stay again.

Room Tip: We had 4 rooms in total and were on different sides of the hotel but all were quiet and most comfort...
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank msr_dwyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee A, Manager at Hilton Reading, responded to this review, 14 July 2014
Dear msr_dwyer

Thank you for your review on Hilton Reading.

Your comments are very encouraging and an absolute pleasure to read.

Thank you for taking the time to offer great feedback. I do hope that we will have the opportunity of welcoming you back to the Hilton Reading once again in the near future.

Aimee Louise Ash
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon
Level 6 Contributor
160 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 13 July 2014

Once again another Great stay at this Hotel, nice greeting at reception, if you book a Queens room you get x2 complimentary drinks vouchers, upgraded to a Kings room, we have stayed at this hotel about 8 times, it always delivers.
The hotel is 5 mins away from the Oracle and Riverside Restaurants and Vue Cinema, parking in the Oracle after 18.00 is £3 for the night, We had a meal at Jamie's Italian and went to the Cinema, got back to the Hotel at 23.15 still serving drinks and nice atmosphere.
Room spacious and clean, blackout curtains and No noise, x3 coach parties and never heard a thing. Breakfast was good, we came down at 09.30 and there was replenished and hot food with a great variety, Car Parking is under ground and safe & secure, only little niggle, ordered a newspaper which was never delivered and No bill to check if any other charges added.
Would recommend, there is a Spa on site but We have never used.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Michael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee A, Manager at Hilton Reading, responded to this review, 14 July 2014
Dear Michael

Thank you for posting such a positive comment following your stay at the Hilton Reading.

We are pleased to see your stay was another pleasant one and look forward to the next opportunity when we can welcome you back once more.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards

Aimee Louise Ash

Aimee.louiseash@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014

Had a wonderful, relaxing stay after a long and tedious flight. Had a slight mix up with the rooms which was resolved very quickly & professionally, a very big thank you to the reception staff who were wonderful. Breakfast was delicious with a great variety, will definitely be back

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee A, Manager at Hilton Reading, responded to this review, 13 July 2014
Dear Michael

Thank you for your review on Hilton Reading.

Your comments are very encouraging and an absolute pleasure to read. I am delighted that our Reception Team responded and resolved you rooms and I have passed on the comments to our Front of House Manager.

Thank you for taking the time to offer great feedback. I do hope that we will have the opportunity of welcoming you back to the Hilton Reading once again in the near future.

Aimee Louise Ash
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pontypridd, United Kingdom
Level 5 Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 July 2014

Lovely atmosphere to this hotel. There wasn't a third bed in the room when we checked in early, before going to Legoland. But all was organised by the time we got back in the evening. Stayed as part of deal, visiting Legoland. Staff friendly and helpful, paid attention to our son. Lovely breakfast and use of the pool facilities. Son loved the ice machine on the landing.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shazza702307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee A, Manager at Hilton Reading, responded to this review, 8 July 2014
Dear Shazza

Thank you for posting such a positive comment following your stay at the Hilton Reading.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you and your son back once more.

In the meantime, I wish you a pleasant week and remain for now with kind regards

Aimee Louise Ash
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Reading

Property: Hilton Reading
Address: Lundy House Drake Way, Reading RG2 0GQ, England
Phone Number:
Region: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Reading
#2 Luxury Hotel in Reading
#3 Business Hotel in Reading
#4 Family Hotel in Reading
#4 Romantic Hotel in Reading
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Reading 4*
Number of rooms: 210
Official Description (provided by the hotel):
The contemporary Hilton Reading hotel offers a warm and inviting atmosphere, just a 4 minute drive from Reading's historical city centre, the River Thames and the famous shopping centre, The Oracle. The hotel is situated on the Kennet Island Development just of the A33 and is within walking distance to the Madejski Stadium. Reading train station is only 4 minutes drive away and Heathrow Airport is a 25 minute drive.All of the spacious, air-conditioned Guest Rooms and Suites at the Hilton Reading hotel have been tastefully decorated and feature wired and wireless internet access, the latest in audio-visual technology, a large, ergonomic desk and comfortable Hilton Serenity® beds.Dine in the stylish Larder Restaurant, which offers a combination of local and international dishes with both modern and traditional influences and finish your meal with a cocktail in the relaxing Bar K. Tone up in the complimentary 24-hour Livingwell Health Club featuring Livingwell by Precor gym equipment, a heated, indoor swimming pool, sauna and a dance studio for a variety of fitness classes. Celebrate or hold a business function at the Hilton Reading hotel which features 8 flexible meeting rooms and a large Ballroom catering for up to 400 guests. ... more   less 
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Also Known As:
Hilton Reading Hotel Reading

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