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“Good buffet, non existent service”
Review of Cinnamon Tree

Cinnamon Tree
Ranked #142 of 630 Restaurants in Reading
Cuisines: Indian, Bangladeshi
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 24 September 2013

We have been here twice before and ate a la carte, but on Sundays they do a buffet. This is my review of this Sunday night.

Having booked by phone, we arrived, were greeted and passed to another waiter who just ignored us, left us standing around while he carried on with something behind the counter. Eventually, without making any eye contact at all, he showed us to a table. We were then asked for a drink order and asked if we wanted Poppadums, which we ordered. They came, then nothing. The waiters just ignored us and we got up to get our buffet, having to put our dirty Poppadum plates on an empty table next to us. The buffet was very good, fresh and topped up regularly, but the waiters seemed bored, tired and disinterested. Perhaps, as they are open all day Sundays for the buffet, they just get worn out, but for all of us, it was a very poor service experience. We might as well have ordered a takeaway for all the service we got.

3  Thank BandD59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (129)
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85 - 89 of 129 reviews

Reviewed 11 September 2013

First time I have been here - great, great food.

I had some kind of souped-up off-piste chicken vindaloo type thing using different spices to the norm and it was really good. From the poppadoms through to the chocolate mints at the end - all the food ordered was excellent, including a number of vegetarian options.

Patchy service but this might have been because we were plonked upstairs (party of 10) and so the waiters had to keep coming up and down.....probably tiring them out.

Overall - will definitely go back and try some other stuff.

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Thank JAR1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2013

Often passed by but never been until tonight. Large, open feeling restaurant. Not a typical Indian. Greeted as we arrived, the service was excellent and friendly throughout and complimentary drinks at the end. Lovely food, nice atmosphere, not overly cheap but well worth it. Will be back!

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Thank DAVID S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2013 via mobile

We have been here so many times. I can't fault it.
All dishes are incredibly tasty, from the mild ones (lamb rosuni) to the hot (naga masala). I am fairly picky abouty naan breads but there's are delicious, most places are too dry but the cinnamon trees are perfect. I would recommend it to anyone.
I must mention the staff. They are always so pleasant, polite and smiley. Never rude or abrupt and are very attentive.
I look forward to our next time here next month.

Thank you everyone at the cinnamon tree!!

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1  Thank B19MTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2013 via mobile

Ordered takeaway from here, was lovely. Nan's, rice, chicken dishes were all delicious. Surprised they didn't do a takeaway discount though

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Thank A R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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