I have stayed here a number of times on business and so far they have got it right every time - it's in a fairly good location within walking distance of a few restaurants, with some car parking right outside and more parking just across a quiet side road. Reception are very efficient and friendly, and have been very helpful when I had to request a copy invoice several weeks after I'd stayed.
The rooms are very pleasant, with a decent selection of TV channels and the bathrooms are spotlessly clean with fluffy white towels. There are usually spare towels too - a nice touch.
The beds are great, with a choice of soft/firm pillows, and a little kit with aromatherapy spray to help you sleep which I think is marvellous.
Breakfast is great too - a lovely greeting from the staff, and a selection of everything you'd expect. Really good choice of juices/smoothies and most days 'infused' water - that is to say, ice cold water with mint or lime floating in it. Very refreshing!
OK now to the little gripes - there is constant piano music tinkling away in reception. It's supposed to make you think they have a live pianist, but actually it's a recording coming from underneath the piano. I'd be OK with this, but whoever was playing - they're rubbish. Lots of mistakes which really grate on the ear! Most of the time it just sounds like random keyboard faff.
Second gripe - the room service menu is very limited, and a number of times I've had to phone reception to place an order as nobody bothers to answer the phone in the restaurant. Very frustrating and a real shame. The food itself is usually delicious and delivered rapidly (once you manage to get your order in!!) and the one time they made a mistake it was rectified very quickly which was great.
- Official Description (provided by the hotel):
- This 4 star hotel in the heart of Reading on the banks of the River Thames provides a tranquil venue easily accessible from the M4, London Heathrow Airport and London Paddington Station. We offer 200 complimentary parking spaces on site. The local area offers the Oracle shopping centre and Vue Cinema, an array of restaurants, the Thames Valley Business Park, Green Park and Madjeski Football Stadium (home of Reading Football Club).As a guest at the Crowne Plaza Hotel in Reading you have full access to the Revive Health Club and Spa with indoor pool. The modern spa offers a wide selection of Elemis treatments. Bedrooms at the Crowne Plaza Reading are spacious with soft and earthy decor, seriously comfy beds with work desks and high speed internet access. Our Acqua Restaurant serves modern British cuisine sourced from local suppliers. You can also enjoy a lighter or healthier meal in the lobby bar or terrace overlooking the River Thames. 24HR Room Service is also available for those guests arriving late or departing early The Caversham Business Suite is a self contained Meeting Centre for conferences and private dining. All rooms offer natural daylight and a private terrace overlooking the River Thames. The Crowne Plaza Hotel Reading is an ideal wedding venue licensed for Civil Ceremonies and can cater for banqueting or private parties in Reading for up to 180 people. ... more less
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- Also Known As:
- Crowne Plaza Reading
- Reading Crowne Plaza