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“From Canada Excellent Stay”

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Crowne Plaza Hotel Reading
Ranked #9 of 31 Hotels in Reading
Reviewed 27 November 2013

My husband and I visit Reading From Canada often as we have family here we stayed at the Crown Plaza the First time a year ago the service is excellent all staff go over and above to make you welcome.
On our most recent trip we stayed 5 nights in total we always get the room we requested if not better reception staff make you feel welcome right from the time you enter the hotel management go out of there way to welcome you. Breakfast is great, room service is good and very fast. very helpful with further travels in making reservations for you.
I cannot say enough about the Crown Plaza in Reading the best hotel ever .

Room Tip: Executive rooms with balcony Viws of the thames excellent
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  • Stayed: November 2013, travelled as a couple
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Thank LJM57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel L, Manager at Crowne Plaza Hotel Reading, responded to this reviewResponded 9 December 2013

BEST HOTEL EVER! - Well I am going to keep that one!

Thank you ever so much for writing such a nice review of the hotel, it does mean a lot from guests that stay several times over the year.

It is always a pleasure to welcome you to The Crowne Plaza Reading and I hope we will be seeing you soon!

Regards

Daniel Loosley
General Manager
Crowne Plaza Reading UK

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618 - 624 of 1,042 reviews

Reviewed 24 November 2013

Stayed here for a weekend to see our son had a great time excellent food and service,comfy room.Can recommend steak and Stilton baguette in the bar,breakfast was goos and as it was a buffet style you could go back for more.

  • Stayed: November 2013, travelled with family
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Thank noc50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel L, Manager at Crowne Plaza Hotel Reading, responded to this reviewResponded 27 November 2013

I was so pleased to learn that you had a nice time at The Crowne Plaza Reading and it was very kind of you to take the time to write such a good review.

Thanks again and we look forward to seeing you again soon!

Regards


Daniel Loosley
General Manager
Crowne Plaza Reading

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Reviewed 23 November 2013

This is nice hotel, staff are great, room was nice and clean, had all equipment was working in the room, which a great start, nice and secure.

The only thing i have is the car parking, very limited, had to park on double yellow, as i was leaving 7 in the morning i was OK.

The restaurant has a Manhandled theme, did not use but looked great,

  • Stayed: November 2013, travelled on business
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1  Thank Khuram A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel L, Manager at Crowne Plaza Hotel Reading, responded to this reviewResponded 27 November 2013

I was pleased that you enjoyed your stay, I think you meant to say that you enjoyed our "Manhattan"
theme not Manhandled Theme this is a very different but gave us a laugh so thanks and the joys of spell check!

I noted that you struggled with parking we have 150 free spaces just next to the hotel and 14 spaces at the front, so we have never had a problem with spaces, I guess it was late when you arrived but hopefully you will return and will be aware next time!

Thanks again for taking the time to write a review!

Regards

Daniel Loosley
General Manager

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Reviewed 21 November 2013 via mobile

We stayed at the CP Reading for 2 nights as we attended an event in the hotel and it was the most convenient choice, however it was pretty expensive.

A large party of friends had booked, yet some single people were allocated double bed rooms whereas couples who'd specifically requested a double bed on booking were given twin rooms. The beds were however very comfy and for 2 nights it didn't really matter.

At check-in, it took the receptionist a while to find our reservations and then there was a short discussion about whether we'd booked breakfast or not (we had!). After this everything went smoothly.

Nice comfortable size twin room with partial river view, aromatherapy pillow spritzer and bath tub (but only 1 bathrobe). Free parking and excellent free wifi connection much appreciated.

We used the pool and spa facilities (jacuzzi, sauna, steam) which were good, drank in the bar and had breakfast: excellent service here!

For our purposes, this hotel ticked all the boxes and was close enough to the city centre and train station too.

Stayed: November 2013, travelled with friends
Thank Miffy1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel L, Manager at Crowne Plaza Hotel Reading, responded to this reviewResponded 27 November 2013

Thank you so much for taking the time to review the hotel, I was very pleased to see that you enjoyed yours stay with us!

We hope we can welcome you back in the near future!

Regards

Daniel Loosley
General Manager

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Reviewed 21 November 2013

My mum & I had an overnight stay in Reading in Oct this year. Our stay at Crowne Plaza at Caversham Bridge was pleasant.
We had a twin room upstairs so were thankful for the lift. The beds were comfortable and room was a good size.
Also loved being close to the river so we were able to feed the swans at dusk.
Hotel was great for our short stay.

Stayed: October 2013, travelled with family
Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel L, Manager at Crowne Plaza Hotel Reading, responded to this reviewResponded 22 November 2013

Thank you so much for taking the time to review the Crowne Plaza Reading I was delighted to learn that you enjoyed your stay.

As you say the the location right by the river is great and the ducks and swans always seem hungry, we can always provide some breadcrumbs if needed!

The team at the hotel and the local ducks and swans look forward to welcoming you back soon!

Regards

Daniel Loosley
General Manager
Crowne Plaza Reading

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Reviewed 7 November 2013

A good quality hotel, quiet, decent rooms and high quality ambience. Manager Andrew Williams resolved an administrative issue with assured professionalism intelligence and politeness. It is so often that when a complication arises that the veneer of hospitality wears thin. When, as here, it was resolved properly it gives one the confidence to return!

  • Stayed: November 2013, travelled on business
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Thank Woolwich1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel L, Manager at Crowne Plaza Hotel Reading, responded to this reviewResponded 22 November 2013

I was very pleased to learn that you enjoyed your stay at the hotel and that Andy managed to sort out the issues, we will always work hard to sort out any problems during the stay and it was nice to see you gave us the opportunity to do so and Andy handled it so well!

Hopefully we can welcome you back in the near future for a trouble free stay!

Regards and thanks

Daniel Loosley
General Manager

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Reviewed 5 November 2013

Booked through spa breaks.com for my mums 70th birthday and had a amazing time. We were a party of ten - seven adults and three children (aged 2, 4 & 8). And the hotel catered for all our needs (kids pool time, great location with nearby play ground). Beautiful hotel with great food and excellent customer service and our main waiter Thomas was a star. Would throughly recommend it for all occasions. My mum had a great time and wants to come back for Christmas and every birthday. So impressed as was a star deal to via spa breaks.com.

  • Stayed: November 2013
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Thank erie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel L, Manager at Crowne Plaza Hotel Reading, responded to this reviewResponded 22 November 2013

I was really pleased you and your family had such a lovely time at The Crowne Plaza Reading and enjoyed all of our facilities!

Thomas is a great asset to the hotel and I will pass on your comments I am sure he will be delighted to learn you enjoyed his service so much!

We look forward to seeing you again soon and remember you will always get the best price by booking direct at www.cp-reading.co.uk

Thanks again and regards

Daniel Loosley
General Manager
Crowne Plaza Reading

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Additional Information about Crowne Plaza Hotel Reading

Address: Caversham Bridge Richfield Avenue, Reading RG1 8BD, England (Formerly Holiday Inn)
Phone Number:
Region: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Reading
#8 Romantic Hotel in Reading
#8 Business Hotel in Reading
Price Range: £68 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Reading 4*
Number of rooms: 113
Official Description (provided by the hotel):
This 4 star hotel in the heart of Reading on the banks of the River Thames provides a tranquil venue easily accessible from the M4, London Heathrow Airport and London Paddington Station. We offer 200 complimentary parking spaces on site. The local area offers the Oracle shopping centre and Vue Cinema, an array of restaurants, the Thames Valley Business Park, Green Park and Madjeski Football Stadium (home of Reading Football Club).As a guest at the Crowne Plaza Hotel in Reading you have full access to the Revive Health Club and Spa with indoor pool. The modern spa offers a wide selection of Elemis treatments. Bedrooms at the Crowne Plaza Reading are spacious with soft and earthy decor, seriously comfy beds with work desks and high speed internet access. Our Acqua Restaurant serves modern British cuisine sourced from local suppliers. You can also enjoy a lighter or healthier meal in the lobby bar or terrace overlooking the River Thames. 24HR Room Service is also available for those guests arriving late or departing early The Caversham Business Suite is a self contained Meeting Centre for conferences and private dining. All rooms offer natural daylight and a private terrace overlooking the River Thames. The Crowne Plaza Hotel Reading is an ideal wedding venue licensed for Civil Ceremonies and can cater for banqueting or private parties in Reading for up to 180 people. ... more   less 
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Also Known As:
Crowne Plaza Reading
Reading Crowne Plaza

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