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“Small rooms”

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Premier Inn Reading (Caversham Bridge) Hotel
Ranked #1 of 32 Hotels in Reading
Certificate of Excellence
Salisbury, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Small rooms”
3 of 5 bubbles Reviewed 28 April 2014

We found the first room to have dirty glasses and bottles under the bed - not nice. We were promptly moved to another room which was clean. Having stayed in many Premier Inns I was disappointed with the size of this room. Once the two children's beds were made there was almost no floor space left.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Caversham, Reception Team at Premier Inn Reading (Caversham Bridge) Hotel, responded to this review, 5 June 2014
Dear Guest

Thank you for taking the time to review our hotel. We value your oppinion and your feedback helps us to improve our service. We are very sorry to here about the problems you experienced here. Please accept our apologies as this is not the level of service we aim to provide.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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536 reviews from our community

Traveller rating
    330
    162
    29
    6
    9
See reviews for
142
187
23
95
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Lancaster, United Kingdom
1 review
4 of 5 bubbles Reviewed 28 April 2014

I paid in full but did not enjoy a good night's sleep owing to noise from adults and children during the evening and at night. I should not have had to pay with this guarantee in place.
In contrast the staff were helpful, polite and kind. I liked best that the room had a good view of the Thames but the experience of the Premier Inn at Caversham Bridge was spoilt by other guests!


  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Caversham, Reception Team at Premier Inn Reading (Caversham Bridge) Hotel, responded to this review, 5 June 2014
Dear Guest

Thank you for taking the time to review our hotel. We are very sorry to hear that your experience here was not great. Please contact us on 08701112932 if this issue has not been resolved.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 28 April 2014

We arrived very late in the evening after a delayed long haul flight and the staff were extremely good. Fast, efficient check in, clean, quiet and comfortable rooms and excellent breakfast. The reception staff were very helpful with our travel plans, providing bus times and directions etc. The breakfast staff exceeded our expectations with great food and top notch service. We will stay here again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Caversham, Reception Team at Premier Inn Reading (Caversham Bridge) Hotel, responded to this review, 5 June 2014
Dear Guest

We'd like to thank you for taking the time to review our hotel with such positive feedback. We are pleased we provided somewhere clean and comfortable for you after your long journey. We are looking forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

Stayed for one night, in the day we had visited Beale Park, very nice place with a small train, great for the children to have a run around. On first impression I thought I had made a mistake in booking this hotel as it is positioned on a trade estate but once inside it was fine. Reception staff were very friendly. Room was at the back of the hotel away from the road overlooking the river which was lovely. Room was on the small side tight squeeze for four but adequate and you are warned of the room size before making a booking. We had our evening meal in the Toby next door, child friendly. Food ok as long as you like a roast you can pile your plate as high as you like as its help yourself. I would eat there again but would ask for a gravy jug as trying to carry plates across a crowded room without spilling gravy proved to be a bit difficult. Decided to have breakfast in the hotel and very pleased we did. Breakfast area was small but choice of things was ample service was very good and staff were friendly nothing was too much trouble. We will stay in this hotel again. Well done premium inn for having happy and friendly staff.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FELIX666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Caversham, Reception Team at Premier Inn Reading (Caversham Bridge) Hotel, responded to this review, 5 June 2014
Dear Guest

Thank you for taking the time to review our hotel. We are glad to hear you and your family enjoyed your stay here with us and we look forward to seiing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey, United Kingdom
Level Contributor
97 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

From checking in on Easter Monday to breakfast on Tuesday we had a premier experience. Every staff member we met was cheerful and welcoming and this was not a front they seemed genuinely pleased to serve us. We had a good quiet nights sleep just yards from the river Thames, and an excellent breakfast, in short they delivered all our expectations

Room Tip: Ask for a room on the river side, you are facing a field not a road
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gortinboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Caversham, Reception Team at Premier Inn Reading (Caversham Bridge) Hotel, responded to this review, 5 June 2014
Dear Guest

Thank you for taking the time to review our hotel. We really appreciate the positive feedback. We are also over the moon to here that you had a 'Premier Experience'.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield, United Kingdom
1 review
5 of 5 bubbles Reviewed 22 April 2014

I have stayed here before, and the reason we came back was because of the friendly staff - We were not disappointed on our return. From the night porter to the Waiters and Reception Staff, nothing was too much trouble. I am sure we will be back!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alastair B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Caversham, Reception Team at Premier Inn Reading (Caversham Bridge) Hotel, responded to this review, 5 June 2014
Dear Guest

Thank you very much for the positive feedback you gave us in your review of our hotel. We are thrilled you enjoyed your stay and we look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bexhill, England, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 April 2014 via mobile

Just came for an overnight stay to be near friends in Henley (only 10 mins down the road). Easy enough to find and plenty of parking. Really welcoming and helpful staff. Boys were told to hunt for a hidden duck in the room to win a prize, lots of fun. Room small with the double bed and 2 singles for the bigger boys taking up much of the floor space. Toddler slept with us as travel cot would've taken up too much room (there is a warning about this when booking). Not really a problem for us as little one usually ends up with us if we are away, nice to find a hotel that allows 5 in one room.
Clean room, good facilities, clever en-suite design and the best shower I have had in ages. Comfy beds and very quiet during the night, nice view too.
Breakfast was delicious with very good continental selection and made to order hot selection(so nice and fresh)
All in all a perfect place for a quick stop over

Stayed April 2014, travelled with family
Helpful?
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Caversham, Reception Tea, at Premier Inn Reading (Caversham Bridge) Hotel, responded to this review, 5 June 2014
Dear Guest

Thank you for taking the time to review our hotel. We appreciate your feedback and are pleased to hear you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Reading (Caversham Bridge) Hotel

Property: Premier Inn Reading (Caversham Bridge) Hotel
Address: Richfield Avenue, Reading, England
Region: United Kingdom > England > Berkshire > Reading
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Reading
#2 Romantic Hotel in Reading
#2 Family Hotel in Reading
#5 Business Hotel in Reading
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Reading (Caversham Bridge) Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
Relax and unwind in peaceful Caversham, close to the banks of the River Thames and the marina ... more   less 
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Also Known As:
Premier Inn Reading (Caversham Bridge) Hotel Reading

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