As a family we have used the Place to Eat for many years but on meeting up with a friend for tea and cakes I was disappointed. I cannot understand why when serving freshly made tea in individual pots it is not thought a good idea to serve fresh milk! Unfortunately we both found the water had been over boiled or the water heater needed descaling. However the cakes were delicious and the partners were all working hard to serve everyone. The ceiling is low in this part of the building and on looking round the restaurant I think the repositioning of the tables would give the restaurant a better atmosphere. There seems no way for the sound to escape and it was very noisy and difficult to chat and catch up. Take a look at John Lewis in Oxford Street and Exeter for some ideas, both great.
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