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“Great customer service”

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Hillingdon Prince Hotel
Ranked #15 of 31 Hotels in Reading
Towcester, United Kingdom
1 review
“Great customer service”
Reviewed 20 January 2014

Very welcoming and staff went out of their way to help. Room clean and well organised, plenty of tea and coffee plus a microwave (nice touch). Booking on line saved money as well. Aim to stay there again.

Stayed January 2014, travelled on business
Helpful?
Thank Tovesystems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katy b, General Manager at Hillingdon Prince Hotel, responded to this review, 5 February 2014
Thank you for making the time to review our hotel, the feedback is always very helpful.
I am glad to hear that you made use of the microwave in the room, many guests find this very useful along with the fridge. We welcome guests to bring in their own good and cater for themselves, although we do serve breakfast and bar meals if people require.
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938 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (190)
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English first
Leicester, United Kingdom
1 review
Reviewed 19 January 2014

I stayed at the Hillingdon prince hotel last Sunday and fully recommend the establishment. Warm welcome and budget to suit all certainly ensures a good stay and nights sleep. The location and free wi-fi is a bonus.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank szs620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katy b, General Manager at Hillingdon Prince Hotel, responded to this review, 5 February 2014
Hi, I am pleased to hear that you had a good comfortable stay and you enjoyed the benefit of our free wifi. Next time make your booking through our website (using discount code PCLUB) and you will receive SUPER FAST WIFI FREE of charge.
Kind regards
Katy Beeson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Read
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 January 2014 via mobile

Having read previous reviews we were a bit concerned about our booking. However, on our arrival staff were friendly and accommodating throughout our stay. I loved the building, even if it is a bit dated the staff were far more friendly than the over priced commercial rubbish we've previously stayed in!!!! (Holiday inn)

Stayed January 2014, travelled as a couple
Helpful?
Thank Maxine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katy b, General Manager at Hillingdon Prince Hotel, responded to this review, 5 February 2014
I am pleased to hear that you were given exceptional service, this is something very important to us and we work hard to ensure everyone is looked after in the same way.
Come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
1 review
Reviewed 7 January 2014

We have been so impressed every time we have stayed at the Hillingdon Prince, which we have done 5 or 6 times over the last couple of months. Considering what good value for money it is, the rooms and the service are out of this world! The staff could not be any more friendly and helpful, and the facilities are really impressive. The rooms are nice and big, with modern and tasteful decor, and nice big comfy beds and pillows. We recommend the Hillingdon Prince very very highly for anyone looking to stay close to the centre of Reading, and also close to the motorways etc, without costing the earth. Excellent hotel!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 January 2014

Stayed 1 night between Xmas & New year. Quiet but good location, 15 min walk into town. Fridge & microwave in room as well as kettle. Breakfast was cooked to order plenty of free parking onsite. Will definitely use again if im staying in the area.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jollyboatman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katy b, General Manager at Hillingdon Prince Hotel, responded to this review, 5 February 2014
THANK YOU for your review. I am glad to hear you made use of the fridge & microwave we provide in all our rooms, many people appreciate being able to bring in their own food.
Did you know if you book on our website use discount code PCLUB you will also receive
SUPER FAST WIFI FREE of charge.
Kind regards
Katy Beeson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2014

Rooms are generally really clean and has a microwave and fridge which can be really useful.
Local shops and restaurants are nearby so this makes it an ideal place to stay.
Haven't got any complaints really.
All in all a good stay.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shafz2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katy b, General Manager at Hillingdon Prince Hotel, responded to this review, 5 February 2014
Great, I am glad to hear you found the fridge and microwave that we provide in all our rooms very useful. We are happy for guests to bring food in to microwave saving money on expensive restaurant bills, infact many guests arrive with a bag of food shopping to keep in their fridge!
Thanks for telling us that you didn't have any complaints and had a good stay.
THANK YOU
Katy Beeson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haverfordwest, United Kingdom
1 review
Reviewed 5 January 2014

Cant fault the hotel on value, you get what you pay for.

Staff are helpful, the rooms are somewhat tired, but if you want luxury head to Malmaison.

Excellent location within walking distance of the town centre, and very close to the Hospital.

Really good value, & would stay here again, the next time i visit reading..

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bryan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hillingdon Prince Hotel

Property: Hillingdon Prince Hotel
Address: 39 Christchurch Road, Reading RG2 7AN, England
Region: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
#3 Best Value Hotel in Reading
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hillingdon Prince Hotel 2*
Number of rooms: 99
Official Description (provided by the hotel):
Stay with us for clean comfortable rooms at affordable prices. Our rooms offer microwaves and fridges and some with mini kitchens. Ideal for the cost conscious traveller as you are the able to cater for yourself. We can also arrange free delivery and discounts at our local restaurants. We offer FREE secure wifi, gym and 24 hour reception. We serve breakfast daily. Located just a short walk to the Royal Berkshire Hospital, Reading University, the Town Centre and a short drive to all the local Business Parks. ... more   less 
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Also Known As:
Comfort Inn Reading
Reading Comfort Inn

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