This is the first time ever that I actually have to ask in a hotel to change my room. I had asked for a single room and got the one just below the roof (308). It's a tiny tiny room, with the width equal to the length of the bed (it actually just fitted in between), but then still with a slant ceiling. Even though they promise free wireless, the signal didn't reach the roof room. There was no place to work whatsoever, as the television and the water boiler took all the place on the only small table there was. Bathroom was really basic, if not dirty. At certain spots, the carpet felt wet all the time, so no option to walk around barefoot. At 6 am, I think they started to wash the laundry, because the wall between the bed and the shower started to tremble and make a terrible noise. It was as if they were drilling in your room and I couldn't sleep anymore.
So next thing in the morning, I asked to change rooms immediately. They offered me a double room (mounting the price by 10 pound), which was much better. It had wireless (even though the connection was broken every two minutes), it was quite clean, but the wall paper came loose with large parts at some places.
It is clear that this hotel has not been maintained for years. Probably all the money went to the flat screen in the bar, which was surprisingly nice, beautiful and well-maintained.
Breakfast was not good either. For the hot breakfast, everything is microwaved. They almost never had bread, but only small boxes with cornflakes, frosties, ... Croissants (if any) were microwaved as well or sometimes completely burned. The best were the toasts. Seriously overpriced!!
I was not the only one complaining. We were like 20 people of the conference there and I didn't hear one being satisfied. Also some others had asked to change rooms. So: you have to be lucky with the rooms.
- Official Description (provided by the hotel):
- Stay with us for clean comfortable rooms at affordable prices. Our rooms offer microwaves and fridges and some with mini kitchens. Ideal for the cost conscious traveller as you are the able to cater for yourself. We can also arrange free delivery and discounts at our local restaurants. We offer FREE secure wifi, gym and 24 hour reception. We serve breakfast daily. Located just a short walk to the Royal Berkshire Hospital, Reading University, the Town Centre and a short drive to all the local Business Parks. ... more less
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- Also Known As:
- Comfort Inn Reading
- Reading Comfort Inn