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“Never again!” 1 of 5 bubbles
Review of Parkside International Hotel

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Parkside International Hotel
Ranked #29 of 32 Hotels in Reading
Suffolk
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Never again!”
1 of 5 bubbles Reviewed 15 November 2008

Reception looked impressive but customer service was offhand to non-existent. This set the tone for our weekend stay which we cut short after the first awful night.

Room: Scruffy, door off the unit, insufficient lighting, the window wouldn't close and the teamaking tray was on an unfixed shelf which collapsed when you pulled the tray out! A bit more worrying was the lack of a map to show where the fire exits were.

On going out to dinner, I asked receptionist to organise the closing of the window and she replied, "Oh everyone complains about them, no-one can close them, but the manager's gone home and I can't do it."

Returning to hotel after dinner, the smart reception area was somewhat marred by a man eating his takeaway burger and chips while chatting to a different receptionist. This one was at least vaguely courteous and agreed to bring up new cups and teamaking supplies. That seemed promising - but we never saw him again!

There seemed to be problem with the heating system which delivered an irritating 'knock' about every 10 seconds all through the night. So, bleary-eyed, we staggered down to breakfast where again the service was indifferent although the 'full english' (the only option on offer) was reasonable.

We only ever saw one member of staff at a time and didn't see any other guests (who had warned them and not us!) and so gathered up our bags and checked out. Yet another receptionist was on duty and didn't seem surprised that we were leaving after one night, having booked three; neither did he ask if we had enjoyed our stay or if everything had been alright. Perhaps he knew he wouldn' t want to hear the answer?

  • Liked — A passable breakfast
  • Disliked — Just about everything!
  • Stayed November 2008, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank durc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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124 reviews from our community

Traveller rating
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    16
    39
    22
    34
See reviews for
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66
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Isle of Wight, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 14 November 2008

Brick building being built in stages car park at the front - Entrance by the side. Off busy road leading into the city. Well connected to M4 which helps for a quick exit.

Minimal numbers of staff. Average rooms with no wow factor. The restaraunt while spacious is again without atmosphere. During our stay me and my business associates got to know a large stain on the table cloth very well. It was there on the first night and it was still there when we left.

There was a very basic dinner menu but you need to hope that there are a few people staying there as you might come back to find that the chef has gone home because there are not enough people staying to make it worthwhile, The hotel advertises many facillities which have yet to be built - take the lift to the basement and you can see plenty of building materials ...but no builders.

Breakfast is served by a waiter if there is only a few people staying or, is buffett style if there are a reasonable number. Again the food is nothing special and overall my experience of this hotel was one which I would not repeat.

A very average, dull hotel that seems more interested in keeping its wage bill down than providing a decent level of service to guests. The following week we went back to Reading and found a better hotel at a far better price providing far better service

  • Liked — Checking out....altho the girl behind the bar was excellent....needs to put her skills in a better hotel
  • Disliked — where do i start !!
  • Stayed September 2008, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank sleepmaster1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Reading hotels

dorset
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 9 February 2008

Comfortable room, and reasonable rate compared to the average for Reading (which seems quite high).

Hotel staff were all friendly and helpful, and were happy to give me a different room (as I wanted a non-smoking one).

Nice large room which was clean, but rooms at the front get alot of traffic noise.

Breakfast was OK (apart from the grapefruit that had been around for a while), but choice was very limited.

No hot water when I needed a bath in the evenings.

  • Liked — Comfortable bed
  • Disliked — Traffic noise
  • Stayed February 2008, travelled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank rt123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wirral UK
Level Contributor
728 reviews
210 hotel reviews
common_n_hotel_reviews_1bd8 533 helpful votes
3 of 5 bubbles Reviewed 13 January 2008

Saturday 12 Jan 2008.

Stayed for one night and found it to be a reasonable hotel. It was perfectly located for us, as it was 2 minutes walk from the people we went to see in Reading. Price was good and included a full english.

Reception was fast and efficient. The room was fairly standard Holiday Inn Express sort, but not really 4 star, whatever that means these days. That being said, it was clean, tidy and everything worked fine, though the curtains took some work to close.

We did not try the restaurant or bar, but the full english was good, with good coffee and juice.

It is completed inside, with corridoors, lifts etc all nice and new, but it looks as if the owners have run out of funds, or the builders have gone bust or something. Read in an earlier review that they did not have full planning permission. Could be a great place if it gets fuinished off outside.

It was very quiet during our stay, with only a few guests, but it was said to be busy with business folk in the week, as the location is great for both Reading and the M4. Even Heathrow is within easy distance.

Could not really fault it, it just needs finishing off outside. Yes we will use it again.

N & B

Stayed January 2008
Helpful?
Thank NeilandBarbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norfolk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 31 July 2007

Is three stories but apparently no planning permission for this so having the top floor pulled down at some point, the lift appears never to have worked since it opened judging by other reviews. The food was nice but overpriced for what it was and the wine list was great - only they had run out of everything!

The room was hot, the TV didnt work, the shower was more of a drizzle and we were right next to the kitchen so got woken up at 6am but banging.

I would not reccommend...

  • Stayed July 2007, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Jellyshoes21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 28 June 2007

Friends, my partner and I stayed for 2 nights in June. On arrival, the hotel staff told us we had booked for 3 nights when we had only booked for 2 and eventually conceded that we would only be staying for 2 nights and therefore would only pay for 2 nights.

Our room was large and clean but stank of cigarettes. The windows didn't close properly so the room wasn't overly secure. Our friends were initially given the keys to a filthy room that hadn't been cleaned and were immediately moved.

At about 8pm we wandered down to the bar to get a drink whilst waiting for more friends to arrive and were told no restaurant or bar service that night. The following night, a nice guy called Malcolm opened the bar up especially for us but otherwise it remained closed all weekend!

Breakfast was ok - a full english and not the contintental advertised and not served too early.

Overall, not a great hotel but ok for £55 a night per room and close to the town centre (£5 in a cab). You could do a lot worse but you could also do better!

  • Liked — Location
  • Disliked — Bar and restaurant closed
  • Stayed June 2007, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank El3380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
2 reviews
3 of 5 bubbles Reviewed 12 February 2007

To be honest I have stayed at this hotel on probably 3 occasions it is worth a try when all other hotels are full or vastly overpriced as Reading is prone to be! Everytime the building work has progressed from my previous visit. Noticeably the cleanliness has improved and also the breakfast has come on leaps and bounds.I did have one instance where a memer of staff (possibly management) tried to gain more for the room than I had been quoted.Even so the hotel is ok, cant imagine Americans liking it too much tho! As I titled "Cheapish and cheerfullish" !

  • Stayed November 2006, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank UKWIDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Parkside International Hotel

Property: Parkside International Hotel
Address: 72 Bath Road | Berkshire, Reading RG30 2BE, England
Region: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #29 of 32 Hotels in Reading
Price Range (Based on Average Rates): £
Hotel Class:3 star — Parkside International Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Parkside International Reading

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