Unfortunately I checked Trip Advisor before booking into Belle Vue House. It was however, very close to our friends who we were visiting. Bobbi (Landlady) seemed pleasant when introduced us to our room. The room however, as I huge disappointment. It was rather small and looked a bit dated. There was a crack in the window and the floorboards were the creakiest that we have experienced. The rest of the facilities such as tv and drink were fine and up to quality. However, we were still awake at 3am, due to the noise of the toilet that decided to keep filling up every 10 minutes. This kept us up. Fortunately, my husband was able to stop it with a little bit of work.
It was disappointed that there was no fried breakfast in the morning, as she doesn't do it on a Sunday morning. We didn't know this until we saw the information in the room. We told Bobbi about the toilet. Rather than having an apology, she said it was the limescale that was causing it. Living in a place with plenty of limescale, we knew that this was not the case.
She asked us if the guest next door has woken us up because she specifically asked him to be quiet in the morning. This seems like a 'dig' at this particular guest. The breakfast room was cold and uninviting. Rather than eating our breakfast in peace, Bobbi decided to sit down and natter throughout. We think we can pretty much write a biography of her life! She had very strong opinions about society, which may offend guests.
When checking out, Bobbi mentioned about what she really hated is TripAdvisor. She thinks that there are competitions out there who purposely slag her establishment off and lie about Belle Vue. I hope Bobbi will take notice that this is not the case and to work on any constructive criticism that are given.
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