My husband, daughter (8 years) and I stayed here for a couple of days of the Easter holidays and have a super time. We had a fairly large room and very clean and comfortable with a balcony over looking the beautiful lake (I think all the rooms have a balcony with lake view) ..Lovely breakfast and super evening meal in the restaurant. Food is also served at the bar, but we didn' try the meals there. Some of the staff can be a little off putting at first and perhaps not as friendly as they should be from he start..but once we got chatting to everyone, they were all very nice with lovely smiles. The bar staff were all very friendly from the moment we walked it. We asked the staff if my daughter could feed the ducks, and she got the 'ok' by the manager which was very kind and generally this is not allowed for understandable reasons.
The only unpleasent part was our first night when we sat at the restaurant around 9.30 pm and the cook shouted IN the restaurant at one of the waiters because they had allowed us to sit down for dinner 'at that time' and SHE wanted to go home ! Very rude and unprofessional, I really do think this should be addressed. This was on the 10th April 2012. I would say this is the only downfall should you want a meal past 9.00 pm in this hotel, which would be the case for us at most times as my husband works late and would need to eat around that sort of time and we intend to use a hotel in this location during the working week. I intend to return however, as we did enjoy the location , stunning ! Thank you for having us ..
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- Also Known As:
- Reading Copthorne Hotel
- Copthorne Reading