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Novotel Reading Centre
Ranked #7 of 31 Hotels in Reading
GreenLeadersBronze level
1 review
“Great stay”
Reviewed 19 December 2012

We stayed at novotel Reading for two nights. It was lovely.Extremely polite and freandly staff nothing was to much or to trouble for them.Reception and bar staff ware excellent.the only one thing i could point out was the food on breakfast i think the ham and saloon was bit dry and look old.except that everything was perfect.will come back in future for sure.many thanks to great staff they make our stay so enjoyable.thank you novotel Reading centre.:-)

  • Stayed November 2012
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank dyrda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqui M, General Manager at Novotel Reading Centre, responded to this review, 21 December 2012
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourself during your stay at Novotel Reading. I look forward to welcoming you back in the future. Kind regards, Jacqui McMillan – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (190)
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English first
Kenilworth, United Kingdom
1 review
Reviewed 12 December 2012

I got a deal to stay in a family room at this hotel in December. We usually stay in either a Travel Lodge, Premier or Ibis Hotel because of their reasonable prices. However, staying at the Novotel was worth that little bit extra cost because the facilities, the room, the cleanliness, the ambience, the staff and location were excellent. 5 minutes from the train station and 10 minutes to the Oracle shopping centre. If I could get this hotel at the same rate again £61 for family room I'd definitely stay again.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank HiggyHovz_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqui M, General Manager at Novotel Reading Centre, responded to this review, 13 December 2012
Thank you so much for your comments and compliments. I am delighted that you enjoyed your stay at Novotel Reading Centre and we look forward to welcoming you back again soon. Kind regards, Jacqui McMillan – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed 12 December 2012

We were greeted by a very friendly efficent receptionist who checked us in smoothly. Room was an executive room with good facilities and various extras such as robe and slippers., bose music point. The room was clean and decor good.The bed was very comfortable and the shower had a really good pressure and was hot.
We were only here for one night as Christmas Shopping so this is ideally placed for the Oracle.
We did not have Breakfast here as though excessive and have paid less in higher establishments. We did have a cocktail in the bar before going out that evening and were surprised to see the restaurant empty .
We thought if the restaurant was to the front of the building people may be inclined to sit and watch the world go by . Would definatly stay here again.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank hazel m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqui M, General Manager at Novotel Reading Centre, responded to this review, 13 December 2012
Thank you for taking the time to write a review about your stay at Novotel Reading. I was delighted to hear that you enjoyed your stay and I look forward to welcoming you back on your next visit. Kind regards, Jacqui McMillan – General Manager
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Macungie, Pennsylvania
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 December 2012

I have stayed at the Novotel Reading Centre numerous times over the past year on business travel. The hotel is located very near the town centre with convenient access to restaurants, pubs, shopping and the train station, all within an easy walk. Reading is a fun town with lots of good restaurants and nightlife.

The reason for the lowered rating has to do with the check-out experience. In virtually every case, there are extra charges on the bill for breakfast and minibar items that were never used. This is also true for most of my work associates who stay there as well. It has gotten to the point to where I tell my associates to always check their bill upon checkout. I have provided this feedback to both the hotel management and my travel agent, however the situation has not improved.

  • Stayed December 2012, travelled on business
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Helpful?
1 Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqui M, General Manager at Novotel Reading Centre, responded to this review, 13 December 2012
Thank you for taking the time to write a review about your stay at Novotel Reading. Your feedback is invaluable to our efforts to continually improve the quality of our services and indeed the service we offer. We look forward to welcoming you back in the future. Kind regards, Jacqui McMillan - General Manager
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Suffolk
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 27 November 2012

Delightful staff, very comfortable room, buzzy bar, late checkout on Sunday, easy parking, absolutely central, super breakfast buffet, sauna, steam room and pool. What more could you want? A late supper in the bar was very good and reasonable.

Room Tip: A room away from the traffic if you want complete quiet, although soundproofing is pretty good.
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Northstow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqui M, General Manager at Novotel Reading Centre, responded to this review, 28 November 2012
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourself during your stay at Novotel Reading. I look forward to welcoming you back in the future. Kind regards, Jacqui McMillan – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Reading Centre

Property: Novotel Reading Centre
Address: 25B Friar Street, Reading RG1 1DP, England
Region: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Reading
#2 Green Hotel in Reading
#4 Business Hotel in Reading
#5 Luxury Hotel in Reading
#6 Romantic Hotel in Reading
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Reading Centre 4*
Number of rooms: 178
Official Description (provided by the hotel):
New Generation 4 star hotel with leisure club located in Reading town centre. Just 2 min. walk from the railway station: 25 min to London Paddington, 30 min Rail-Air link to Heathrow airport, free shuttle to Thames Valley Park. A short drive to the M4, other business parks and Reading FC stadium. ... more   less 
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Also Known As:
Novotel Reading Centre Hotel Reading
Accor Reading Centre
Reading Novotel

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