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“Comfortable Clean - best hotel in Reading”

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Novotel Reading Centre
Ranked #7 of 31 Hotels in Reading
Certificate of Excellence
GreenLeadersBronze level
Sunderland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Comfortable Clean - best hotel in Reading”
Reviewed 30 November 2013

I have stayed in just about all of the hotel in Reading over the past 16 months - and this hotel is by far the best.
There are others which are cheaper (but smell), or are nearly falling apart - there are some which are just pompous - but this Novotel is Practical, Clean, comfortable, Friendly, Modern and so beats all of the rest.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Roy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquiMcMillan, General Manager at Novotel Reading Centre, responded to this review, 1 December 2013
Thanks for your feedback about your many stays with us at Novotel Reading. Coming from a guest who has tried and tested all of the hotels in Reading and you do have a large number to try, it is just fantastic to see that you think we are the best one to stay in! We agree of course! I do hope we continue to look after you for all your future stays in Novotel Reading! Kind regards. Jacqui McMillan - General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (191)
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Norway
Level Contributor
77 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 28 November 2013 via mobile

Stayed 5 nights here.
Not much bad to say about this hotel. Big rooms, clean, nice tv and good wifi. Free coffee in room and nice bathroom.

Excellent staff all around, but especially the breakfast staff were remarkable nice. Always smiling and very professional.

The breakfast buffet itself was really nice, Maybe one of the best i have seen. Very nice with the little smoothie every morning and very nice coffee as well. Good !!!

Nice little pool and a little fitness room. All for free.

The only reason for not rate max score here is the price level in the bar and restaurant. Both drinks and food to steep priced in my eyes.
Also other guests i talked to commented this. A lot of alternatives around the hotel. So no problem.

All in all an excellent hotel.





Stayed November 2013, travelled on business
Helpful?
Thank Apeks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquiMcMillan, General Manager at Novotel Reading Centre, responded to this review, 1 December 2013
Thank you so much for taking the time to post your thoughts on here about your recent stay at Novotel Reading. I was really pleased to read that overall you thought we were an excellent hotel, the team will really appreciate this feedback. I do hope we get the opportunity to welcome you back to Novotel Reading in the future. Kind regards. Jacqui McMillan - General Manager
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Blackpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 November 2013

We arrived very late Friday, 2 tired children in tow. Greeted so professionally by Omar who was so helpful and even gave our children a lovely gift upon arrival. The exec suite was lovely, nice touches with the coffee machine and chocolates on arrival, it was my wife's 40th which the hotel knew about but didn't expect anything in return of my comments, well done 'A' team. The breakfast was sublime, super attentive staff who were so friendly on both mornings matched with a super selection of both continental and hot offerings; yummy.. Definitely recommend this hotel, we will be back..

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquiMcMillan, General Manager at Novotel Reading Centre, responded to this review, 1 December 2013
Thank you so much for your fantastic feedback with regards to your recent stay at Novotel Reading. I am delighted to hear that you enjoyed your time with us and we succeeded in helping you all celebrate your wife's birthday. I do hope we get the chance to to welcome you back in the future. Kind regards. Jacqui McMillan - General Manager
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Seremban, Malaysia
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 November 2013

The hotel exceeded my expectations, the only time when the extra bed (in this case the conversion of the sofa bed) was done when we checked in, unlike at other hotels. The rooms were big and clean. The location in the center of town and shopping area was excellent for us.The prices were reasonable too. We really enjoyed our stay. Highly recommended.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tnigel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquiMcMillan, General Manager at Novotel Reading Centre, responded to this review, 25 November 2013
Thank you so much for your feedback with regards to your recent stay at Novotel Reading. To exceed your expectations is just great to hear and the team will be delighted. I am sure from your feedback that we will get the opportunity to welcome you back to Novotel Reading in the future. Kind regards. Jacqui McMillan - General Manager
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High Wycombe, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 November 2013

I stayed here last weekend for a girls shopping/clubbing weekend. This hotel is perfect for its location as you can walk to all restaurants/bars and shops. The staff were very friendly and could not do enough for us.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquiMcMillan, General Manager at Novotel Reading Centre, responded to this review, 22 November 2013
I am so pleased that you enjoyed your stay with us at Novotel Reading adn you found the location perfect for your needs. Your comments about the team are really appreciated and they will be thrilled to read them. Thank you for posting your feedback on here and I look forward to welcoming you back to Novotel Reading in the future. Kind regards. Jacqui McMillan - General Manager
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Cornwall
1 review
Reviewed 19 November 2013

I have stayed in this hotel a few times and have always found it to be really good. The facilities are brilliant. However we stayed for 3 nights last week and I mistakenly left something in the room when we left. I cannot praise the hotel staff enough for the service I received and I cannot speak highly enough of them. They were absolutely superb. Thank you very much!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquiMcMillan, General Manager at Novotel Reading Centre, responded to this review, 20 November 2013
We are absolutely delighted to read your feedback about your recent stay at Novotel Reading and the great service you received from the team here. I am so pleased that we managed to meet your expectations and excel them with regards to our customer service as this is so important to us. We look forward to welcoming you back to Novotel Reading Centre in the future. Kind regards. Jacqui McMillan - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff
Level Contributor
10 reviews
4 hotel reviews
Reviewed 17 November 2013

Love this hotel! I have stayed here twice and it doesn't disappoint. Clean, spacious room with big, comfortable bed and fab bathroom. The breakfast is good quality buffet - we got the £7.99 weekend rate so no complaints. Loved the pool/sauna/steam room, if I'm being hypercritical I would like to have seen a jacuzzi there but perfectly happy with what was there. The gym was small but big enough. We loved the modern decor, power showers in the pool area and the friendly staff. As regular overnight visitors to Reading we will definitely be back.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquiMcMillan, General Manager at Novotel Reading Centre, responded to this review, 19 November 2013
We are absolutely delighted to read your feedback about your second stay at Novotel Reading, thank you so much for taking the time to review it on here. If we ever look at refurbishing the pool area, we will certainly take your feedback on board about the installation of a Jacuzzi. We look forward ot welcoming you back to Novotel Reading in the future. Kind regards. Jacqui McMillan - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Reading Centre

Property: Novotel Reading Centre
Address: 25B Friar Street, Reading RG1 1DP, England
Region: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Reading
#2 Green Hotel in Reading
#4 Business Hotel in Reading
#5 Luxury Hotel in Reading
#6 Romantic Hotel in Reading
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Reading Centre 4*
Number of rooms: 178
Official Description (provided by the hotel):
New Generation 4 star hotel with leisure club located in Reading town centre. Just 2 min. walk from the railway station: 25 min to London Paddington, 30 min Rail-Air link to Heathrow airport, free shuttle to Thames Valley Park. A short drive to the M4, other business parks and Reading FC stadium. ... more   less 
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Also Known As:
Novotel Reading Centre Hotel Reading
Accor Reading Centre
Reading Novotel

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