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Ibis Reading Centre
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Reviews (1,103)
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All reviewstrain stationfriar streetcar parktown centrepubs and restaurantscentral locationreception staffrooms are smallcomfortable bedreading stationfew minutes walksaturday nightshower roomair conshort staythe hotel is cleanbusiness trip
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593 - 598 of 1,103 reviews
Reviewed 22 November 2013

Superbly situated hotel within walking distance of the main railway station and the Oracle Centre with its great selection of shops and restaurants. The staff are extremely helpful and friendly and the beds are designed for maximum comfort. Excellent quality / price.

  • Stayed: November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Dawn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnneDubruille, General Manager at Ibis Reading Centre, responded to this reviewResponded 25 November 2013

Dear Dawn T

Thank you very much for leaving us your thoughts.
We are glad you had an enjoyable stay with us at ibis Reading Centre, adn look forward to seeing you soon
Regards
Anne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

We were assured by the previous place we stayed that there was parking available at Reading. We did not take this to mean at a public car park that was an uphill walk quite a distance away. We were pretty unimpressed to say the least. We were told that there would be no staff to help us!
We then had the manager come to our aid. What a wonderful professional! I cant recall the ladies name but I wish hospitality had more talented ladies like this.A charming young man came with us to collect luggage and help us out! I didn't think there were people who believed the customer is always right. Well in Reading Ibis its brilliantly so.
Our negatives disappeared!
We have always found Ibis gay friendly and satisfactory for service.
The room was fine. Breakfast fine and I hope Ibis keep their moderate rates. We were charged BY THE ROOM. The way it should be!! Not like the mean nasty B and Bs. Forget B and Bs its Ibis for us from now on.
The room was satisfactory and clean.
Reading is an under rated gem of a place. Certain spots are very pretty by the canal at night its lovely.
The architect of the Ibis or planner must have been off his head. A hotel where a taxi cant drop you off or no convenient parking.
I am not blaming Ibis for this but I do wish that the UK architects and planners would try and accept tourists do hire and drive cars!
The staff were lovely and the manager OUTSTANDING!

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank petersj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnneDubruille, General Manager at Ibis Reading Centre, responded to this reviewResponded 22 November 2013

Dear Peter SJ
I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, after we finally manged to resolve the issue with the car park and we hope to see you again in the very near future.
Kind regards
Anne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

Got to hotel around 9 o'clock in the evening. The reception was heaving. We had a room on the 7th Floor. We were met with exceptionally loud music, went down to reception to complain but were assured that all noise would cease at 11.00 pm. At 3 am we were awakened by loud voices, shouting, laughing which seemed to go on for ages. Then all of a sudden loud banging on our door !! It finally quietened down around 4.30 ish. I am sure if you stayed in this hotel on any other day than a Friday or Saturday you would be fine. For a budget hotel it was good value for money. Comfortable beds, efficient shower. The TV didn't work properly but hey ho weren't there to watch TV. Staff very friendly and polite.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank bugsybigteeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnneDubruille, General Manager at Ibis Reading Centre, responded to this reviewResponded 22 November 2013

Dear Guest
I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you back to the ibis Reading Centre. Kind regards
Anne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2013

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AnneDubruille, General Manager at Ibis Reading Centre, responded to this reviewResponded 22 November 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 November 2013

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AnneDubruille, General Manager at Ibis Reading Centre, responded to this reviewResponded 14 November 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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