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Copthorne Hotel Sheffield
Ranked #7 of 53 Hotels in Sheffield
Certificate of Excellence
England
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great stay!”
Reviewed 13 January 2014 via mobile

Currently staying on business- lovely modern hotel good size rooms extremely comfy bed! Staff could not be more helpful always more than happy to help and very attentive! Food has been lovely also and prompt service! I would definitely recommend!

Stayed January 2014, travelled on business
Helpful?
Thank HelenAdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 15 January 2014
Dear HelenAdam,

Thank you very much for your review of our hotel after your recent stay. We sincerely appreciate your positive feedback as it assists us in maintaining our standards of service and hospitality.

We will be sure to pass on your positive comments on our team's friendliness and attentiveness to all of our staff.

We look forward to welcoming you back to the hotel in the future.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,200 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (202)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Newcastle, United Kingdom
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 January 2014 via mobile

I've stayed here many times over the last few months for work and it is by far the most consistently good hotel for food, service, and room standard in Sheffield. Any issues I did have were ironed out very quickly and with great professionalism. I would happily recommend this hotel!

Stayed December 2013
Helpful?
Thank Donna E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 15 January 2014
Dear Donna E,

Thank you for taking the time to submit such a positive response after your recent stay with us. I am particularly pleased to see that we have maintained our consistency with one of our treasured regular guests.

We look forward to welcoming you back again in the future.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 January 2014

The Copthorne Hotel is a good quality hotel with excellent rooms - only criticism would be that the rooms can appear quite dark but this is partly due to a bizarre light switch set up - a treasure hunt was needed to locate some of them! The bar is ok and the breakfast is very nice. I didn't order in the restaurant but they did arrange a buffet style menu for our large group of 30+ which was superb. All staff are very friendly and extremely helpful. Not quite city centre but plenty of free parking and within easy walk of the centre. A good hotel

Stayed January 2014, travelled on business
Helpful?
Thank Chris N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 15 January 2014
Dear Chris,

Thank you for your valuable and positive feedback received after your recent stay. We sincerely appreciate your compliments and are delighted that you clearly enjoyed your stay with us.

We look forward to welcoming you back for any future visits.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 January 2014

We stayed at this hotel for one night only for a birthday and Christmas gift, overall it was a pleasure and no faults could be found.

Location
Food
Clean
reception
staff

All great.

If my travels take me to Sheffield again I will be certainly checking in at this hotel.

Room Tip: You can walk into the centre within 10 mins or £4.00 in a taxi.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boltonfamilyUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 15 January 2014
Dear BoltonfamilyUK,

Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback and are delighted that you enjoyed your stay.

Thank you also for your positive room tip regarding the ease of access to the city centre.

We look forward to having you stay with us again on your return to Sheffield.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 January 2014

Disappointed. Having normally chosen budget hotels we chose to book this hotel as a treat for New Year, unfortunately it was disappointment due to the service and attitude of staff. My partner had asked at reception if they had sold the drink coca-cola to which the lady replied "you will be bouncing off the walls" which was very insulting and inappropriate. When this issue was raised with the manager, my partner was simply told that the staff member was correct. This is just unacceptable.
The room decor was beautiful and spacious with a fridge included. There is virtually no wardrobe space in room 626, there was more room given for iron board storage.
Breakfast was beautiful, wide selection and eggs made to order. Staff service from the breakfast area are an asset to the team.
Free car parking facilities included.
From the experience from this stay I don't believe it was good value for money, we expected more from a 4 star hotel.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Katie8921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 2 January 2014
Dear Katie8921,

Thank you for your review of our hotel after your recent stay.

Please accept my apology that we have clearly not met your expectations and the inappropriate communication from our reception staff member. Please be assured that the necessary action will be taken to correct this behaviour and will not happen again.

I do hope that we will have the opportunity of welcoming you back to the hotel in the future and I invite you to contact me personally via the hotel to assist you with your arrangments.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sheffield
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 December 2013

Just returned from another 3 night stay at the Copthorne, once again this place outshines.

From the house keeping to front of house everything about the hotel makes you feel at home.
The quality of the food in the resturant is exceptional , and nothing is to much trouble for the staff.

Thank you to all at the hotel for making our christmas very special and finally a message to David I am sure I said 9am not 5am but whats 4 hours between friends.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blades 1889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 2 January 2014
Dear blades 1889,

Thank you for submitting such a positive response after your recent stay with us. I am always so delighted when we continue to exceed our regular guest's expectations.

I am very pleased to see that we assisted in making your Christmas a little more special!

We look forward to having you stay with us again when you return to Sheffield.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 December 2013

We stayed here for one night in December as part of a coach party.First impressions are of a modern beautifully appointed hotel. The rooms are excellent and vary in size/arrangement. Decor is very tasteful and the bathrooms beautiful with low bath/overhead shower. The bed was comfortable tho the duvet was a bit too heavy. The evening meal was ok and personal requests were attended to by the lovely staff. Seating was individual. Breakfast was excellent with a good choice of options to the ' full english'.
The hotel is adjoining the Blades football ground.

My lasting impression is the staff. They were so attentive and friendly and added greatly to an enjoyable stay.

Room Tip: We were located at the front of the hotel on the main road away from the football ground. My sister...
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rumblintum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 31 December 2013
Dear Rumblintum,

Thank you for your valuable and positive feedback received after your recent stay with us. We sincerely appreciate your superb compliments and are delighted that you clearly enjoyed your stay with us.

I am particularly pleased to receive your positive reinforcement of our staff and the service provided to you and your coach party. We are fortunate to have a superb group of committed and guest-oriented staff working with us. I will ensure that they all receive a copy of your review at our next staff meeting in January.

We look forward to welcoming you back for any future visits.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Copthorne Hotel Sheffield

Property: Copthorne Hotel Sheffield
Address: Bramall Lane Cherry Street, Sheffield S2 4SU, England
Phone Number:
Region: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#2 Business Hotel in Sheffield
#4 Luxury Hotel in Sheffield
#5 Romantic Hotel in Sheffield
#9 Family Hotel in Sheffield
Price Range (Based on Average Rates): £
Hotel Class:4 star — Copthorne Hotel Sheffield 4*
Number of rooms: 158
Official Description (provided by the hotel):
This stylish and modern hotel is situated adjacent to Sheffield United Football Club stadium, close to Sheffield city centre and to some of the area’s top sights and attractions. The hotel has 158 guest rooms, consisting of Standard and Club rooms, and the superb Penthouse Suite.The Copthorne Hotel Sheffield brings modern facilities and welcoming services to the heart of the city and the restaurant at this popular hotel has been awarded an AA Rosette, in recognition of the high quality cuisine that it serves. 18Fifty5 Restaurant specialises in using fresh, local ingredients to produce contemprory dishes with a local flavour.Ideal for leisure and business guests, the hotel offers conference and banqueting facilities for up to 400 guests and also offers complimentary on-site parking. ... more   less 
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Also Known As:
Copthorne Sheffield Hotel Sheffield

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