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“Excellent value for money”

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Copthorne Hotel Sheffield
Ranked #9 of 53 Hotels in Sheffield
Certificate of Excellence
hereford
Level Contributor
101 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Excellent value for money”
Reviewed 10 March 2014

Stayed for 2 nights over the weekend and got the most fantastic deal on the hotels own website. Stayed in an executive King room on the 6th floor. A very clean , modern and nicely decorated room with a shower over the bath ( could have been more powerful ) Unfortunately, there was only one moderate sized window which didn't open overlooking the roof of the football stadium. ( i do like floor to ceiling windows but thats a personal preference ). That said, the bar was pleasant with plenty of soft furnishings/seating and the buffet breakfast looked great ( we had the continental breakfast ) The service in here was excellent as was the bar, and although we had excellent service on check in, later on, when we wanted to speak to them again, there was a lengthy queue with only one person at reception ! In fact, that was the only gripe we had. It's a good 10 to 15 minute walk into the city centre and hilly ! so be warned.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HerefordSniper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 14 March 2014
Dear HerefordSniper,

Thank you for taking the time to submit a review of your experiences with us after your recent stay. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay.

Please accept our apology for any delays experienced at reception - we have a number of very new staff who will no doubt be up to speed very soon after they complete their initial training.

We look forward to having you stay with us again on your return to Sheffield.

Kind Regards,

Trevor Vels | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,212 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (201)
Date | Rating
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English first
Bolton, United Kingdom
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 March 2014

This is the second time iv stayed at the Copthorn as my husband is from Sheffield, the rooms are immaculate and very comfortable and value for money, i highly recommend the breakfast well worth it, if you pay the night before its cheaper and you have a wide choice, can also order off the menu, i love it here and will be returning again in the future.

Room Tip: Get there early on match days to get a parking space in the hotel car park
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tg1971_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 10 March 2014
Dear tg1971_13,

Thank you for taking the time to submit such a positive response after your second stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay with us once again.

We look forward to welcoming you back again on your return to Sheffield.

Kind Regards,

Trevor Vels | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, England, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 March 2014

I stayed in this hotel for a weekend away. The hotel itself was of high quality and the room was beautiful. I really had a good nights sleep and although I didn't get to use all the facilities I found the room enjoyable and clean.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Reyès C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 10 March 2014
Dear Reyes C,

Thank you for taking the time to submit such a positive response after your recent weekend stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay.

We look forward to having you stay with us again on your return to Sheffield.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, UK
Level Contributor
126 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 23 February 2014

We have stayed here a couple of times now when going to gigs in Sheffield. The rooms have been really comfortable, great night's sleep, free car park and it doesn't take too long to walk to the various venues. Breakfast is really nice as well. All staff we've encountered have been really friendly - reception, bar, restaurant. We will definitely stay here again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulaNorwich_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 25 February 2014
Dear PaulaNorwich_UK,

Thank you very much for your review of our hotel after your recent stay. We sincerely appreciate all feedback; particularly when coming from one of our regular guests.

I am delighted that we continue to provide a superior level of service and look forward to welcoming you back to the hotel when you next attend a "gig" in the city.

Kind Regards,

Trevor Vels | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicestershire, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 February 2014 via mobile

They say their restaurant opens at 6:30 pm on the menu, however, once at the restaurant there is a hug waiting time just to get seated and then once seated, a huge delay to be served drinks and food. This of course wastes a lot of your evening time if your travelling for business. I am hugely disapointed by the waiting times..I have several more working trips coming up but I won't be booking myself in at the Copthorne Sheffield anymore, sausages in the morning for breakfast are also uncooked and today there were no hashbrowns! This is suppose to be a 4* hotel!! I hope they recruit more staff in the evening so people don't end up waiting a ridiculous amount of time to be served food especially after a long day at work in Sheffield and when your starving! You shouldn't be left to wait so long after what you pay. I wouldn't recommend this hotel anymore to my colleagues.

Stayed February 2014, travelled with friends
Helpful?
4 Thank Hersha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 25 February 2014
Dear Hersha M,

Thank you for your review of our hotel after your recent stay.

Please accept my apology for the lapses in standards at breakfast and the time delay at dinner. Please allow me to assure you that corrective action will be applied with the individuals concerned to ensure an immediate improvement in their consistency.

Whilst I have noted your intention not to return to us, I would hope that that we will have the opportunity of welcoming you back to the hotel in the future to demonstrate our usual standards of service and hospitality.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 February 2014 via mobile

My boyfriend & I stayed here on valentines. This was out first valentines together in the 5/6 years we've been together and I loved every minute. The staff were lovely and helpful. The hotel was very prestigious and exclusive. We stayed in a club suite which was lush! The bed was soooo comfortable I could have slept for days. We ate in the bar area & both had the rib-eye steak which was delicious!!! It was a particularly windy night & I'm sure there was a vent of some sort in the room that made it quite loud but you can't blame the hotel for the weather! Breakfast was again delicious, a wide range of food. The only thing I would say was that they didn't make sure our table was fully prepared with sugars, milk & sauce like the other tables so we had to take them off used tables. Someone actually came to our table and asked to take our stuff as well. However, overall, we both really enjoyed our stay. Luxurious, comfortable & welcoming. We would recommend it to anyone.

Stayed February 2014, travelled as a couple
Helpful?
Thank Hindlemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 25 February 2014
Dear Hindlemo,

Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your special Valentine stay with us.

I have noted your comments regarding service at breakfast and it will be actioned with the service team as a way of further improving our consistency of standard.

We look forward to having you stay with us again on your return to Sheffield.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kettering, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 February 2014

Recently stayed here on a business trip, the room was very nice, the bed was comfortable, the only thing i found was the room was slightly cold, and the shower was just a little trickle. however, the breakfast in the morning was very tasty. for a one night stay it was good.

Room Tip: try and ask for a room not on the roadside - can be very noisy, almost like a window is open.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jodie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 25 February 2014
Dear Jodie M,

Thank you for your review of our hotel after your recent stay.

Please accept my apology for the issues encountered with the room temperature and shower pressure. I do hope that these experiences did not overly detract from your stay and that we will have the opportunity of welcoming you back to the hotel in the future.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Copthorne Hotel Sheffield

Property: Copthorne Hotel Sheffield
Address: Bramall Lane Cherry Street, Sheffield S2 4SU, England
Phone Number:
Region: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#2 Business Hotel in Sheffield
#4 Luxury Hotel in Sheffield
#5 Romantic Hotel in Sheffield
#9 Family Hotel in Sheffield
Price Range (Based on Average Rates): £
Hotel Class:4 star — Copthorne Hotel Sheffield 4*
Number of rooms: 158
Official Description (provided by the hotel):
This stylish and modern hotel is situated adjacent to Sheffield United Football Club stadium, close to Sheffield city centre and to some of the area’s top sights and attractions. The hotel has 158 guest rooms, consisting of Standard and Club rooms, and the superb Penthouse Suite.The Copthorne Hotel Sheffield brings modern facilities and welcoming services to the heart of the city and the restaurant at this popular hotel has been awarded an AA Rosette, in recognition of the high quality cuisine that it serves. 18Fifty5 Restaurant specialises in using fresh, local ingredients to produce contemprory dishes with a local flavour.Ideal for leisure and business guests, the hotel offers conference and banqueting facilities for up to 400 guests and also offers complimentary on-site parking. ... more   less 
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Also Known As:
Copthorne Sheffield Hotel Sheffield

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