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“Great service with style” 5 of 5 bubbles
Review of Copthorne Hotel Sheffield

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Copthorne Hotel Sheffield
Ranked #7 of 54 Hotels in Sheffield
Certificate of Excellence
Carlisle, United Kingdom
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great service with style”
5 of 5 bubbles Reviewed 28 July 2014 via mobile

Had a 1 night stay with my daughter here- thought I would try for first time as got a good price. I must say what really stood out for me was the staff were really welcoming and helpful, which surprisingly is hard to find nowadays. A special mention to Becki ( I think! ), great service :)

Stayed July 2014
Helpful?
Thank E E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 29 July 2014
Dear E E,

Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay.

Thank you also for your positive comment regarding Becki and our staff - we will ensure that they are recognised and congratulated.

We look forward to having you stay with us again on your return to Sheffield.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,186 reviews from our community

Traveller rating
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    96
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    22
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (202)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Shepley, United Kingdom
Level Contributor
227 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 27 July 2014

Having stayed at the Copthorne in Sheffield I would recommend it as the parking is easy and adjacent to the hotel. The rooms are large and well furnished and breakfast was more than fulfilling. The one aspect I would change is that when I checked in there were only two members of staff on reception and check in took far too long. One great upside is that the Chinese quarter is near by and I would recommend checking the restaurants out.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RiojaRevenger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 29 July 2014
Dear Gerard D,

Thank you very much for your review of our hotel after your recent stay. We sincerely appreciate all feedback as it assists us in maintaining our standards of superior service and hospitality. We will be sure to pass on your positive review to all of our team members.

Please accept our apology for any delays experienced at check-in but I am delighted that it did not overly detract from your enjoyment of the hotel.

We look forward to welcoming you back to the hotel in the future.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 24 July 2014

Spent the weekend in the Copthorne Shaffield, from the time we arrived, we were treated like Royality ! Check-in was easy and efficient and very friendly/helpful, our room was on the 4th floor, it was spacious and very clean ! meet and spoke to the lady who was looking after our room, from Thailand originally, (Sorry forgot her name !!) a lovely girl and very friendly and happy, Bar & catering was excellient, very reasonabily priced, Bar and Catering staff were very friendly and helpful, Breakfast was very well presented and gorgeous, Sheffield City was just a 10-15 min walk, our overall experience @ the Copthorne, i would give them a 10 out of 10, & would highly recommend staying here !!
On a personal note, i would like to thank Becky on Reception, a very nice and helpful girl, i asked if it would be possible to go into 1 of the rooms on top floor, so i could take a photo of the Sheffield Utd pitch next door, Becky went 1 better, she actually made arrangments for us to go into the ground, were we got a guided tour, and all the photo's i wanted from the inside ! this was a 1 off visit, only possible because the stadium was getting a facelift and closed until the opening day of the new season next month !
Thank you Becky & All the staff of the Copthorne Sheffield.

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank tommcdaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 29 July 2014
Dear tommcdaid,

Thank you for taking the time to submit such a positive response after your recent stay with us. As I know from our personal interactions, I am so glad that your weekend was such a success!

I have a feeling that Becki may well receive a special award for her effortys at our next staff meeting. It is always so gratifying to receive such positive feedback on our staff as I know that each and every one of our team are committed to our wonderful hotel and guests.

We look forward to having you stay with us again on your return to Sheffield.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 24 July 2014 via mobile

This hotel is by far the best hotel I have stayed at in the Sheffield area. In fact, the service was the best I have received at any hotel.
My partner and I stayed at this hotel for 3 nights and all staff went above and beyond to make our stay a wonderful time.
Breakfast was great, room was lovely and spacious. Free parking is a bonus and it is only a short walk into the centre of Sheffield. Some great restaurants on London road.
Thank you - I would recommend this hotel to anyone and everyone.

Stayed July 2014
Helpful?
Thank Kate T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 29 July 2014
Dear Kate T,

Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay.

We trust that you will stay with us again on your return to Sheffield.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
north east
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

Invited to a wedding in Sheffield staying at the copthorne Sheffield. Check in was easy and the staff super helpful. Room was fab , immaculate and the bar service was friendly and warm , and incredibly good value for money. Had two nights and ended up being looked after from start to finish and cannot praise the staff highly enough . My pal , who was the father of the bride , also enjoyed a fab stay so everyone enjoyed a fab weekend , well done the copthorne Sheffield , will deffo be back,,, thanks again.

Room Tip: It's attached to the Sheffield United football stadium , so go high and enjoy .
See more room tips
  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kevw22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 29 July 2014
Dear kevw22,

Thank you for taking the time to submit such a positive response after your recent stay with us. We appreciate your superb feedback and are delighted that you clearly enjoyed your stay.

I am particularly pleased that we could contribute to such a super wedding celebration for all of you.

We look forward to having you stay with us again on your return to Sheffield.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridgnorth, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

Spent just a day and evening here before moving on for my birthday. Oh my life they were fantastic from the minute we walked in,could not have been nicer.Room was well clean and lovely ,lovely biccies ,We had a bar snack upon arrival so fresh and nicely priced.Had an evening meal in the restaurant WOW blinking gorgeous it was.Deffo would stop here again xxxxxxxxxxxxx

Room Tip: Couldnt fault anything we saw xxx
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SARAHRUSSON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 29 July 2014
Dear Sarahrusson,

Thank you very much for your review of our hotel after your recent stay. We sincerely appreciate all feedback as it assists us in maintaining our standards of superior service and hospitality.

We will be sure to pass on your positive review to all of our team members and we look forward to welcoming you back to the hotel in the future.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent, United Kingdom
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

We had one night here and were more than pleasantly satisfied. Our room was perfect with everything needed to make the stay good. We had a meal at the bar which was very acceptable & enjoyed. We could walk into the city centre in about 15 minutes. The breakfast was really good!
We often visit Sheffield and this hotel is a winner!

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rowan55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review, 21 July 2014
Dear rowan55,

Thank you for your positive feedback received. We sincerely appreciate your superb compliments and are delighted that you clearly enjoyed your stay with us.

We look forward to welcoming you back for any future visits.

Kind Regards,

Trevor Vels | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Copthorne Hotel Sheffield

Property: Copthorne Hotel Sheffield
Address: Bramall Lane Cherry Street, Sheffield S2 4SU, England
Phone Number:
Region: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#2 Business Hotel in Sheffield
#4 Luxury Hotel in Sheffield
#5 Romantic Hotel in Sheffield
#9 Family Hotel in Sheffield
Price Range (Based on Average Rates): £
Hotel Class:4 star — Copthorne Hotel Sheffield 4*
Number of rooms: 158
Official Description (provided by the hotel):
This stylish and modern hotel is situated adjacent to Sheffield United Football Club stadium, close to Sheffield city centre and to some of the area’s top sights and attractions. The hotel has 158 guest rooms, consisting of Standard and Club rooms, and the superb Penthouse Suite.The Copthorne Hotel Sheffield brings modern facilities and welcoming services to the heart of the city and the restaurant at this popular hotel has been awarded an AA Rosette, in recognition of the high quality cuisine that it serves. 18Fifty5 Restaurant specialises in using fresh, local ingredients to produce contemprory dishes with a local flavour.Ideal for leisure and business guests, the hotel offers conference and banqueting facilities for up to 400 guests and also offers complimentary on-site parking. ... more   less 
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Also Known As:
Copthorne Sheffield Hotel Sheffield

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