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“Wedding Reception”

Whitley Hall Hotel Restaurant
Ranked #237 of 1,539 Restaurants in Sheffield
Certificate of Excellence
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 4 May 2014

I have visited Whitley Hall for many years and it improves every time we return. We visited last week for Sunday lunch and it was stunning! 3 courses for £25.00 which is really reasonable. Stunning location and views from the windows. Staff so attentive they cannot do enough for you. Will no doubt be returning very soon

    • Value
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    • Food
1  Thank jasper57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 - 146 of 186 reviews

Reviewed 29 March 2014

I went to Whitley Hall Hotel Restaurant with my husband and elderly mom for my birthday this evening. We phoned in advance as my mom needs to eat early as she has diabetes. The person booking the table said to come for 6.30pm for 7.00pm. We turned up at 6.30 and were sent into the lounge where we had our drinks order taken. We assumed that someone would bring a menu and they did but not until 6.55 pm. We then sat there until 7.20pm waiting for someone to take our order. Eventually, my husband went looking for someone and found all the staff sitting around in the kitchen, some of them eating themselves.
On request, staff finally came in and took the order. Starters were ok but nothing special. The main course then came. Both my husband and I had steak. They were tough and had an unreasonable amount of gristle in them, tomatoes were half cooked and the chips were a soggy mess that had stuck together in the bowl. The waitress who was pleasant enough came to get the plates and I told her that I thought the quality was unacceptable. I explained that chips should be crisp on the outside and soft in the middle and showed her the soggy potatoes on my plate. She said she would tell the chef and asked if we wanted anything else. I felt really disappointed at this time as this was a special occasion ruined. We asked for the bill.
We also told the receptionist about our poor experience but she was not interested either. I can only assume that staff are not trained to deal with complaints or that nobody there cares about the experience of customers.
Whitley Hall has been a place where my family has regularly had short breaks and parties but what we experienced tonight was pretentious and overpriced rubbish. It is just a pity that it cost us in excess of £100.00 tonight to find this out.

4  Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

I visited this restaurant for my birthday with my friend we had the lunch menu which was excellent, we both really enjoyed it, the food was very good and the staff were fantastic especially dianne our waitress she was really nice and very friendly she made our visit very enjoyable will visit again

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Thank jeffandjohnny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2014

I have visited Whitley Hall for many years and it improves every time we return.
We visited last week for Sunday lunch and it was stunning! 3 courses for £25.00 which is really reasonable.
Stunning location and views from the windows.
Staff so attentive they cannot do enough for you. Will no doubt be returning very soon!

    • Value
    • Atmosphere
    • Service
    • Food
Thank CM2887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2013

Great food , great service , hate here with a colleague who was staying at the hotel , we had a bar meal which was very good and at good value for the portion size

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    • Atmosphere
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    • Food
Thank Deepcargreeks55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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