Me and my boyfriend visited on a Tuesday night as we had received a £2.50 meal voucher.
We got there at 7.30 the place was busy for a Tuesday evening.
We got seated straight away and then what I can assume was the manager wandered off didn't take our drinks order or bring a menu. We waited 5 minutes for him to bring the menu and then while we were deciding he didn't offer drinks again. we finally got our order taken by another waiter and then he finally also asked if we would like drinks.
food was a good 20 minutes before it was served which is fine if it is freshly cooked. Meal portions sizes good but not really value for money.
Food served by another waitress and cleaned up by someone else and as me and my boyfriend were just finishing our drinks and chatting the bill was brought without us asking for it.
Left but unsure whether we will be returning. I feel that Bella Italia could maybe have abit more of a personal customer service and you have the same waiter/waitress throughout.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.