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“Great hotel , let down by parking”

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Novotel Sheffield Centre
Ranked #17 of 53 Hotels in Sheffield
Certificate of Excellence
GreenLeadersBronze level
Reviewed 6 August 2014

Couldn't fault the hotel other than parking charges. £12 for 30 mins to 24 hours is ridiculous. The car park itself is not very good with all spaces being a tight squeeze and concrete supports blocking some of them. To get to the hotel you have to walk past all the rubbish bins

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Roy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this reviewResponded 12 August 2014

Dear Roy L,

I am pleased you enjoyed your recent stay with us. Our car parking is mainly for our hotel guests staying the night so the lenght of stay is closer to 24 hours than 30 minutes (and somethimes longer, as we do not ask guest to drive out as soon as they check-out). While some guests find it expensive, others feel it is reasonable for a city centre location.

Thank you for your review and I look forward to your next visit.

Kind Regards,
K Ikulayo
General Manager

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Reviews (1,522)
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798 - 804 of 1,522 reviews

Reviewed 5 August 2014

I stayed only one night with my partner and teenage son. The room was clean fresh and comfortable but we were in room 504 and had to close the window during the night because of the droning from the neighbouring hotel air conditioning ventilation. Once the window was shut however, the nights sleep was much better. Breakfast was a buffet style with plenty of choice and delicious. Novotel was ideally located for all the shops, restaurants The Crucible and Pond Forge.

Room Tip: Noisy side was the rooms to the right as you exit the lift
  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank therunningman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this reviewResponded 12 August 2014

Dear therunningman,

Thanks for the review. Sorry to hear that the room was somewhat noisy with the window open. The recent hot weather put some strain on the neighbouring building however we are in contact with them to see if they can fix this.

Hope to welcome you back soon.

Kind Regards
K Ikulayo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

Excellent hotel for central Sheffield, clean rooms friendly staff good breakfast,location superb,restaurants and bars all within a two minute walk, all shops 10 min Only fault no air con health and safety could only open the windows 2 inch so you cook all night Why are treated like idiots ????

Room Tip: High Floor
  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank DWC0190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this reviewResponded 12 August 2014

Dear DWC0190,

Thank you for your review and I am pleased that for the most part you enjoyed your stay. I sympathise with your feelings about opening the windows, however there are certain health & safety precautions we must take into consideration (even if the risk is almost zero).
I hope we can welcome you back (on a much cooler day)

Kind Regards,
K Ikulayo
General Manager

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Reviewed 3 August 2014

We stayed only one night at this hotel with our three year old daughter. Just wanted to mention how excellent the staff were ..it made our stay. They made our daughter feel very special and was so accommodating to her. Every time a member of staff came across her they were so friendly running off to get her a little toy. To one point me and her father were enjoying a drink only a little distance away from her and they could see that we were anxious checking her by the toys so one particular member of staff on reception just went and got the toys and a chair for her and brought it by us. I felt welcomed and that my lively three year old was not an issue which is so refreshing. Breakfast again was amazing a wide selection of very tasty food and again very accommodating to my daughter asking was she okay, providing her with some milk and asking us did we require anything else for her. Thoroughly enjoyed our time at the hotel and will always choose a Novotel for our family after this experience. Thankyou Novotel Sheffield so much ...exactly what you want from a hotel and more.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jennifer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this reviewResponded 7 August 2014

Dear Jennifer J,

Thank you very much for posting your thoughts here. I'm delighted the team took the time to welcome all the family and we are particularly pleased that your daughter had a nice time with us.

I look forward to welcoming you back to the Novotel Sheffield Centre and I am certain the experience will be just as good.

Kind Regards,
K Ikulayo
General Manager

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Reviewed 1 August 2014

Spent a couple of nights at the Novotel. The staff were friendly and helpful, the rooms were nice and quiet and we enjoyed having a complementary newspaper along with a coffee machine and bose music system in our room so we could play an ipod. Breakfast hours were very reasonable and the breakfasts were lovely.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank beatle93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this reviewResponded 7 August 2014

Dear beatle93,

Nice to see you enjoyed the facilities in our Executive Room.

Thanks for the review and hope to see you back soon.

Kind Regards,
K Ikulayo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014 via mobile

Stayed one night In this hotel . Very comfortable and large room . Right in the centre of the city walking distance to every place . Bar is large but quiet , we had a free drink on check on which was good.
Reception staff very helpful............

Stayed: April 2014
1  Thank robert k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this reviewResponded 31 July 2014

Dear robert k,

Thank you for your kind comments and compliments. I am delighted that you enjoyed your with us and look forward to welcoming you back again soon.

Kind Regards,
K Ikulayo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Folu K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this reviewResponded 31 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Sheffield Centre

Address: 50 Arundel Gate, Sheffield S1 2PR, England
Phone Number:
Region: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Sheffield
#7 Luxury Hotel in Sheffield
#12 Family Hotel in Sheffield
#13 Business Hotel in Sheffield
#16 Romantic Hotel in Sheffield
Price Range: £52 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sheffield Centre 4*
Number of rooms: 144
Official Description (provided by the hotel):
An AA 4 star New Generation Novotel in the city centre, a few minutes walk from the train station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and the Peak Districtare a short drive away. Offers 144 newly refurbished superior en suite rooms, Elements restaurant, bar, heated indoor pool and 7 meeting rooms. Non smoking throughout. Guests have free use our pool, steam room & gym. Limited onsite pay parking available. ... more   less 
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Also Known As:
Novotel Sheffield Centre Hotel Sheffield
Accor Sheffield Centre
Sheffield Novotel

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