Stayed here end of October 2012, as I was attending a wedding reception at the hotel. Check in was quick and the staff were very friendly.
Rooms were very spacious and beds were very comfortable.
Swimming pool was decent sized but found the jacquizzi had to much chlorine in there and I ended up coughing a lot as a result.
Breakfast - luckily i walked in about 9ish and was seated. I feel they need to concentrate on the staff and train them more appropiately when serving breakfast. Food was constatly running out, queues were getting long and many people annoyed.
When waiting for about 15mins for some fried eggs, I came back to my table to see it was cleared! I then asked for new cutlery and a pot of tea which took over 45mins, and that was after I asked few other members of staff.
Even though my table was cleared in 15mins, the couple next to me left the breakfast room for over an hour and their table was not cleared. Looking at the front of the breakfast room the line was tailing back to the reception desk and people looked very very frustrated.
Staff need to learn simple people skills and being a bit polite to guests. Only a few were always smiling and happy to assist rather than the lady who was doing the refils on the breakfast who just looked miserable and when asked how long will the eggs take the same answer of "5mins" was given constantly
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Hotel Sheffield Park is a contemporary hotel with top-quality 4-star facilities. Situated on the outskirts of Sheffield, yet with superb travel links, this DoubleTree by Hilton hotel is the perfect base for South Yorkshire, The Peak District and North Derbyshire. This is one of the few hotels in Sheffield able to offer complimentary car parking, fully air-conditioned bedrooms, 11 meeting rooms, an award-winning restaurant and revive Health Club making it the best place for your next stay in Sheffield. The Hotel holds a Four Star AA rating and an AA Rosette. ... more less
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- Also Known As:
- House Moat Sheffield