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DoubleTree by Hilton Hotel Sheffield Park
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Reviews (1,752)
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All reviewsdouble treechatsworth breakwarm cookieschatsworth houseon arrivallounge barpeak districtleisure facilitiessteam room and saunaafternoon tealovely hotelchanging roomsshort breakplenty of parkingrestaurant staffexcellent stayreception staff
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Reviewed 22 April 2014

Hotel is clean and friendly and the rooms are spacious. The Breakfast buffet caters for all tastes and has great fresh produce. The only issue is the cost of meals to the room, but if you are not using room service, the bar snacks offer good value for money.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Samantha I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather C, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded 23 April 2014

Dear Samantha I,
Thank you for taking the time to review our hotel. It is great to see you enjoyed our buffet breakfasts, and find our rooms clean and spacious.

Our bar snacks regularly receive wonderful feedback from our guests as, like you mention, they are good value for money and use fresh and seasonal produce. Our 'Yapas menu' (Yorkshire Tapas) is always popular too.

We hope to be welcoming you again soon.

With warm regards

Heather

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

Don't expect an un disturbed night.
Thin walls and for some reason a locked door joining two rooms with no soundproofing. We could hear everything coming from the room next door - even a normal conversation. Not much privacy. All through the night we were woken by drunken guests in the corridors.
The spa was disappointing. A few friends and I had planned to spend most of the day relaxing with a book by the pool but there was no room for us! The pool was tiny, not even worth going for a swim - you can't! 2 of us had to sit on the windowsill but it was so cold we only lasted 45 mins before heading back to our rooms. The sauna was tiny and even the steam room was cold!
Reception staff were nice, the food was nice but overpriced.
We won't be back.

Room Tip: Ask for one that isn't joined!
  • Stayed: April 2014, travelled with friends
    • Value
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Thank Mrs H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather C, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded 23 April 2014

Dear Mrs H,
Thank you for taking the time to review our hotel.

It will be a pleasure to pass on your praise to our Front Office Team.

With warm regards

Heather

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Reviewed 22 April 2014

Really enjoyed my stay - the service was fantastic. There was painting going on at the time, but nothing to ruin the experience. The receptionist Laura was really friendly and helpful. Will definitley stay again.

  • Stayed: April 2014, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather C, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded 23 April 2014

Dear David T,
A great review, thank you very much. It will be a pleasure to pass on your kind words to Laura, she will be delighted. I'm also glad to see the improvements we are making to the hotel didn't affect your stay.

For you next booking please contact our hotel directly to make sure we get you the very best deal.

We look forward to welcoming you again soon.

With warm regards

Heather

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Reviewed 22 April 2014

An okay hotel, could have been good but no attention to detail and staff lacked experience and direction although they were trying. Not enough resource dedicated to tidying up the communal areas/removing food trays etc or cleaning up from the decorating refurbishment works that were going on.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Hilary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather C, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded 23 April 2014

Dear Hilary S,
Thank you for reviewing our hotel. You have provided us with some excellent feedback which we can use to improve the services we provide.

With warm regards

Heather

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

From dirty hall ways, cluttered with plates, bottles, milk and fruit, to being abused by other people who weren't staying in the hotel, they were just with a wedding, and fire works going off near my car. Thankfully to the Front Office Assistant Manager Laura things where a little better. I do not expect this from this hotel. Internet signal in rooms was non-existent, we had to fight our way in the front doors due to a wedding, with my heavily pregnant wife. Very poor experience. Disappointed I have to write this.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
1  Thank Robin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather C, Guest Relations Manager at DoubleTree by Hilton Hotel Sheffield Park, responded to this reviewResponded 23 April 2014

Dear Robin R,
Thank you for taking the time to review our hotel. I was sorry to read about the issues during your stay with us, but I am so glad that Laura was able to make things better. It will be a pleasure to pass on your kind words to her.

We do not allow fire works to be used in or around the building, and all weddings are advised of this at the time of booking. Our Meetings and Events Team have been informed of the problems so that they can find a way to stop this happening again.

With warm regards

Heather

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