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“Keeps me returning”
Review of Hilton Sheffield

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Hilton Sheffield
Ranked #27 of 53 Hotels in Sheffield
Birmingham, United Kingdom
Level 4 Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Keeps me returning”
Reviewed 7 January 2014

Stayed for Christmas Eve and Christmas night this time. It was great value especially as we bought it in the Hilton flash sale. Room was huge and had everything we needed. We ate in the bar Christmas eve which was lovely and relaxed. At breakfast we were met with bucks fizz unexpectedly which was a real treat. All of the staff were really helpful and pleasant despite having to work Christmas and we returned from our family festivities to be met with complimentary cheese and fruit in the bar, nice touch. We have stayed here a few times now and have never been disappointed. Location is great and the living well gym has good access even when they are not open and staffed, pool is really nice too. Highly recommended.

Room Tip: Choose a room with a balcony overlooking the canal.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debthecpn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101HotelManager, Manager at Hilton Sheffield, responded to this review, 10 January 2014
Dear Guest

Thank you for your brilliant feedback on Trip Advisor.

Your great comments have been shared with all departments and we look forward to welcoming you back to the Hilton Sheffield soon.

Kind regards

Akan Tahsin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (271)
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English first
Barnsley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 January 2014

Stayed at the Hilton Sheffield for their new years eve dinner and dance. Excellent food and entertainment service was very good friendliness of staff excellent room very clean and well furnished breakfast in morning very good and excellent variety. Would definately recommend.

  • Stayed January 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lynne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101HotelManager, Manager at Hilton Sheffield, responded to this review, 8 January 2014
Dear Guest

Thank you for your review on Trip Advisor and I was delighted to read that you enjoyed your stay for the New Years Eve Gala Ball.

Your feedback has been shared with all departments and we look forward to welcoming you back to the Hilton Sheffield soon.

Kind regards

Akan Tahsin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
blackpool, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 January 2014

this is a lovely hotel with a realy lovely pool and our family room was a realy good size with proper double beds for children not pull out ones. breakfast was very nice and plenty of choice. would stay again

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Christine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101HotelManager, Manager at Hilton Sheffield, responded to this review, 8 January 2014
Dear Guest

Thank you for your great review on Hilton Sheffield.

I do hope that we are able to welcome you back to the hotel in the future.

Kind regards

Akan Tahsin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland, United Kingdom
1 review
Reviewed 4 January 2014

Stayed here in november, room was beautiful etc etc. Everything you would expect from a Hilton to be honest. It was worth the money. I think we paid £85 for one night. Staff really friendly etc. We stayed in for a meal because we were treated so well we thought lets give the hotel more of our custom and have a meal. Me and my girlfriend ordered steak and chips. Half way through our meal I found a black medium length hair ( approx. 5 inches) in my food. I did not make a scene etc i just told one of the waiters. They came over with a foreign object form and took my details etc. Then the waiter said 'we will look into it if its our fault but its possible that its your hair' i was disgusted with what he said but did not make a scene etc. overall nice hotel but wouldn't advice eating there. Doubletree was 100% better.

  • Stayed November 2013, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101HotelManager, Manager at Hilton Sheffield, responded to this review, 15 January 2014
Dear Guest

Thank you for your review on Trip Advisor.

A letter of response has been sent to you directly regarding your feedback.

Thank you and kind regards

Akan Tahsin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Sheffield hotels

London
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 January 2014

The staff were absolutely lovely - polite, helpful and warm and friendly. Dealt with everything very professionally and effectively.

Gym was great and the swimming pool area good (although rather crowded around 5pm!)

Breakfast was fine, although the serving/eating areas were a bit cramped.

Bar was quite expensive.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TillyMintLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101HotelManager, Manager at Hilton Sheffield, responded to this review, 7 January 2014
Dear Guest

Thank you for your positive feedback on Trip Advisor.

Your great comments have been shared and bar prices taken on board.

Thank you and we look forward to welcoming you back to the Hilton Sheffield in the near future.

Kind regards

Akan Tahsin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 4 Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 January 2014

I had a very pleasant stay here. The only problem was that I stayed at the DoubleTree by Hilton Hotel Sheffield Park a few months before and in my opinion the sister hotel was marginally better. The car park is small and I found it difficult to find a place. However there is plenty of alternative space nearby. I stayed in August and the lack of air con was a nuisance.

However these were minor problems and the rest of the experience was good. We all enjoyed our breakfasts and evening meals, made use of the gym and were able to relax in the bar. If the DoubleTree was full I would go again though best in the Autumn or winter.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank oscar009d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101HotelManager, Manager at Hilton Sheffield, responded to this review, 7 January 2014
Dear Guest

Thank you for your feedback on Trip Advisor.

Overall I am glad to see that you enjoyed your stay however I am sorry that you felt the Doubletree was marginally better.

Your feedback has been noted and I do hope that we are able to welcome you back to the Hilton Sheffield again soon.

Kind regards

Akan Tahsin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scarborough, United Kingdom
Level 3 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 January 2014

We stay in Sheffield to visit relatives and so the Hilton was perfectly placed. The room was spacious and very clean as was the bathroom. We didn't have either breakfast or dinner but ate out. We did however have a coffee in the bar although I doubt I will have another until the coffee machine is cleaned - didn't notice how grubby it was until later. The bed was very comfortable as were the pillows, if you like soft that is. It would have been good to have the café open as mentioned by ARG1UK who stayed the same 2 nights as us. We also noticed noise, but we were on the 5th floor so not an issue. We will probably stay again, nothing to put us off.

Room Tip: Don't be tempted by lower floors and balconies unless you don't mind noise. We were on the...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sue1parson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101HotelManager, Manager at Hilton Sheffield, responded to this review, 6 January 2014
Dear Guest

Thank you for your feedback and I am glad to see that overall you enjoyed your stay.

The coffee machine is cleaned on a regular basis however in light of your comments I have asked for additional cleaning to take place.

As mentioned previously it is unfortunate that Costa was closed over the festive period and I am sorry for any inconvenience that this caused.

I am pleased to see that you would like to return to the Hilton in Sheffield.

Kind regards

Akan Tahsin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Sheffield

Property: Hilton Sheffield
Address: Victoria Quays 2 Furnival Road | Furnival Road, Sheffield S4 7YA, England
Phone Number:
Region: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Sheffield
#11 Luxury Hotel in Sheffield
#16 Business Hotel in Sheffield
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Sheffield 4*
Number of rooms: 135
Official Description (provided by the hotel):
The Hilton Sheffield hotel enjoys an ideal quayside location next to Victoria Quays, two minutes’ walk from Sheffield city center. This Sheffield hotel is 15 minutes from the M1 and 10 miles from the Peak District National Park. The hotel’s central location provides easy access to Sheffield’s main attractions like the Meadowhall shopping center and Sheffield Arena. Complimentary WIFI in public areas and 24 hour gym access for hotel guests is also available. ... more   less 
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Also Known As:
Hilton Sheffield Hotel Sheffield
Hilton International Sheffield
Sheffield Hilton International
Hilton Hotel Sheffield

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