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“Conveneient city centre hotel”
4 of 5 bubbles Review of Hilton Sheffield

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Hilton Sheffield
Ranked #26 of 53 Hotels in Sheffield
Maldon, United Kingdom
1 review
“Conveneient city centre hotel”
4 of 5 bubbles Reviewed 25 July 2014

This Hilton is in a modern building in the heart of old Sheffield at Victoria Quay. It has a good outdoor terrace where you can enjoy a meal or a drink and take in the view of the canal barges and old mill buildings. Refurbished buildings and LED light shows on the exterior walls make this a very "on trend" location. I arrived on one of the hottest days of the year and the guest rooms have no air con so when booking in summer as for a room with quayside views as this is on the north side of the building. I was allocated a room on the 5th floor which is at the top of the building on the south side and asked to be moved which they did willingly to a room on the the 3rd floor north side. Much more ambient and made sleeping a whole lote eaaier. Bar is great, restaurant is good and all staff were very pleasant and helpful.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ken R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101HotelManager, Manager at Hilton Sheffield, responded to this review, 28 July 2014
Dear Guest,

Thank you for you recent review on Trip advisor.

We look forward to welcoming you back to the hotel in the future,

Regards,

Akan Tahsin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (263)
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Wirral
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

the staff are its greatest asset, it is a nice hotel, the restaurant food is excellent, breakfast was really very good with lots of choice, the waiting on staff are very good, attentive and friendly. Reception staff so nice and helpful, housekeeping always chatted and said good morning. In fact every member of staff smiles and says good morning or hello. Yes the rooms have no air con, but they are clean, comfortable, the view from my 5th floor room of the little boats was lovely, People watching is easy in the bar and terraces. The city is within walking distance. A very positive stay with nice people. The pool is a reasonable length, staff very helpful. It is a city hotel in Sheffield not California..

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101HotelManager, Manager at Hilton Sheffield, responded to this review, 24 July 2014
Dear Guest,

Thank you for your recent trip advisor review.

We look forward to welcoming you back to the hotel in the not too distant future,

Regards

Akan Tahsin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellingborough, United Kingdom
Level Contributor
113 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed 21 July 2014

When we booked we paid extra for a deluxe room which was described as having a quayside view on the Hilton Website. This turned out not to be the case unless you paid extra, however after asking for a refund due to false advertising, this was possible.
The room was large, well equipped but bathroom a little tired.
There was no air con but a fan in the room did the trick.
Staff very polite and friendly.
Drinks very expensive, a 250ml glass of Pinot Grigio was £10!
Breakfast very good and good quality produce. We ate in the hotel one evening and again the food was good quality.
Whilst there, both evenings there was a function which despite being on the ground floor, was heard from our room on the third floor, given that we went to bed late this didn't cause us a great problem, but may others.
The surrounding a area was a bit run down.
A good weekend, but unlikely to stay again.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank TheSimpsons13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101HotelManager, Manager at Hilton Sheffield, responded to this review, 24 July 2014
Dear Guest,

Thank you for your recent trip advisor review,

Your feedback is appreciated and we do hope that we can welcome you back in future.

Regards,

Akan Tahsin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salisbury, England
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 21 July 2014 via mobile

Stayed for 2 nights in July. Car parking at the hotel at additional cost but OK. The room had no aircon and the window opened just a fraction due to health and safety regs so it was just too hot for balmy summer evenings. On check in we were allocated a room overlooking the car park, not what I had expected when booking deluxe double. On querying this we were then allocated a nice room overlooking the quays. The walk into the city isn't very nice, through a run down area, but the quays look ripe for development so in future years hopefully there will be bars and restaurants closer to the hotel. The hotel restaurant food was decent but overpriced, as were the drinks. Plenty of communal space, including a nice patio area overlooking the quays. Wifi was free in communal areas, I refuse to pay nearly £15 for 24 hours wifi in the room! How can hotels justify that? The lady at reception was helpful and I needed a maintenance chap to unlock the safe, which was done as soon as I asked.

Stayed July 2014, travelled as a couple
Helpful?
Thank cjb_trips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101HotelManager, Manager at Hilton Sheffield, responded to this review, 24 July 2014
Dear Guest,

Thank you for your recent review on trip advisor.

We look forward to welcoming you back in the future,

Regards,

Akan Tahsin,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harpenden, United Kingdom
2 reviews
1 of 5 bubbles Reviewed 21 July 2014

If you don't believe there are any hotels built in the last 20-30 years with no air con, try the Hilton Sheffield. Room is like a sauna. Don't ask for a room ending in 16 as they are next to the lift shaft. While lying awake in the sweltering heat, I thought a delivery lorry was reversing into the room. But it was only the lift. And not delivering air conditioners unfortunately. Bathroom floor is sticky, as is the floor in the dining and bar area. Should have read the website more carefully as I despise hotels that charge for wifi. Last ever stay in a Hilton for me.

Room Tip: Stay somewhere else
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank ChrisP7451VV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101HotelManager, Manager at Hilton Sheffield, responded to this review, 24 July 2014
Dear Guest

Thank you for your feedback on this website and I am sorry that you found your stay disappointing at the Hilton Sheffield.

I do hope that we are able to welcome you back in the future.

Kind regards

Akan Tahsin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Sheffield hotels

Stockport, England, United Kingdom
Level Contributor
57 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 21 July 2014

Good location in the centre of Sheffield.
Check in was swift though the staff did come across a bit aloof.
Room was disappointing with stains on the seating and carpet, the shower had someone else's shower gel still hanging, despite the kindness of the previous (or earlier) occupant I chose not to make use of it...

Unlikely to stay there again

  • Stayed March 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Gareth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101HotelManager, Manager at Hilton Sheffield, responded to this review, 24 July 2014
Dear Guest,

Thank you for your recent trip advisor review,

I’m sorry to hear that you were not entirely happy with your guest room during your stay. Your feedback has been passed onto our housekeeping team.

I do hope that we can welcome you back to Hilton Sheffield in the future,

Regards,

Akan Tahsin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 21 July 2014 via mobile

This is at best an average hotel; room basic, nothing special, very noisy (not just other guests but noise from lifts, disco), pool heavily chlorinated, door falling off sauna. The only redeeming factor was the restaurant, where service and food was very good. Way below the standard I expect in a Hilton hotel, a standard the Manchester and Newcastle Hilton hotels certainly meet.

Stayed July 2014, travelled with family
Helpful?
Thank Bronsmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101HotelManager, Manager at Hilton Sheffield, responded to this review, 24 July 2014
Dear Guest,

Thank you for your recent trip advisor review,

I would like to apologise for any disturbance caused by noise from our events. Wherever possible we locate guests far away from our function rooms, however, sadly this is not always possible due to room types requested.

I do hope that we can welcome you back to Hilton Sheffield in the future,

Regards,

Akan Tahsin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Sheffield

Property: Hilton Sheffield
Address: Victoria Quays 2 Furnival Road | Furnival Road, Sheffield S4 7YA, England
Phone Number:
Region: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Sheffield
#11 Luxury Hotel in Sheffield
#16 Business Hotel in Sheffield
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Sheffield 4*
Number of rooms: 135
Official Description (provided by the hotel):
The Hilton Sheffield hotel enjoys an ideal quayside location next to Victoria Quays, two minutes’ walk from Sheffield city center. This Sheffield hotel is 15 minutes from the M1 and 10 miles from the Peak District National Park. The hotel’s central location provides easy access to Sheffield’s main attractions like the Meadowhall shopping center and Sheffield Arena. Complimentary WIFI in public areas and 24 hour gym access for hotel guests is also available. ... more   less 
Reservation Options:
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Also Known As:
Hilton Sheffield Hotel Sheffield
Hilton International Sheffield
Sheffield Hilton International
Hilton Hotel Sheffield

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