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Best Western Plus Aston Hall Hotel
Ranked #11 of 53 Hotels in Sheffield
Certificate of Excellence
Banff, United Kingdom
Level Contributor
1,164 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 349 helpful votes
“Best place in area”
Reviewed 28 May 2014

Been to Aston Hall loads times, had lunch and dinner stayed there overnight had my daughters wedding reception there what more prove you want, we had a family get together last month and yet again to Aston Hall, obviously we would recommend

Room Tip: I tagged swimming pool could not remove they don't have a pool but a great location
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raquel S, General Manager at Best Western Plus Aston Hall Hotel, responded to this review, 2 June 2014
Thank you so much for your regular custom. I am delighted to hear we are your venue of choice for all occasions.
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607 reviews from our community

Traveller rating
    318
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    72
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    28
See reviews for
137
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
York, United Kingdom
Level Contributor
361 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
Reviewed 16 May 2014

Arrived at this hotel and was very impressed with what I saw, when I entered it had a great feel about it. Spent a day and a half and found it all to be OK but that was just it OK. Nothing startling, rooms done out very nicely (although there were hairs that had been left in my shower) but the private dining left a little to be desired. We had to ask for clean wine glasses, even after one of the glasses had been filled to the brim (interestingly the wine in that glass was thrown and not replaced). We then asked for red wine glasses and were given the same size glasses!Overall OK but could be so much more for not much more effort!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExplorerIIYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raquel S, General Manager at Best Western Plus Aston Hall Hotel, responded to this review, 19 May 2014
Thank you very much for reviewing your visit to our hotel. I am sorry to hear you were not fully satisfied with your stay. I have noted the points raised and will be following them up with the staff concerned. I hope you can give us a second chance and will stay with us again in future.
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Harlow, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 May 2014

The first impression was good, staff friendly and helpful. The hotel was clean and the food was adequate. (possibly because we were a coach party.) No problems with breakfast but did not like having to pre-order the evening meal - how do you know what you might feel like eating eight hours later.
However, the let down was the bathroom. Brown floor and wall tiles, black vanity unit and ceiling lights(!) which were very poor. There wasn't a hand hold in the bath/shower (fixed head) and I was unable to get into the bath because the screen came over half way and seemed fixed. I have a problem with my hip and knee. I asked if it were possible to have a temporary safety grip but this wasn't available. The floor was slippery and a few of the ladies in the group complained of sllding and also having great difficulty in getting into the bath because of the lack of safety grips although a rubber bath mat was supplied. We felt that there should have been a note about the wash basin plug and how it worked!! Also the bedside lights gave us a few minutes of guesswork - hunt the switch!
Service in the restaurant in the evening could have been quicker and a choice of vegetables would have been appreciated, carrots and green beans.
However, the company I was with was good and there was plenty to see in the area.

Room Tip: The corridors are long with many fire doors.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LinM67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raquel S, General Manager at Best Western Plus Aston Hall Hotel, responded to this review, 19 May 2014
Thank you for reviewing your recent stay at Aston Hall. Catering for large groups can be challenging at times, and as our food is all freshly prepared (not frozen, boiled in bag or microwaved), each dish is plated individually. Your group was quite large, and we take pre orders for all bookings of 10 people and above. This is to ensure smooth service during the meal and unnecessary delays.
I am sorry you were disappointed with your bedroom/bathroom accessibility. We do have a number of accessible bedrooms, and the tour operator was aware of that. However, no accessibility requirements were relayed to us so that we could have allocated guests according to their needs. On the occasion of your arrival, those bedrooms were already occupied.
We hope the issues you highlighted will not deter you from staying with us again, especially as your group left extremely happy and singing praises of the staff and facilities during their stay.
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Newton Abbot, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 May 2014 via mobile

Started a new job and this is the hotel of choice for my new company. How happy am I thoroughly enjoyed my 2 nights last week and looking forward to this weeks stay. Only thing was my room was a little small when the wife joined me fir the second night. Food was great highly recommended.

Stayed May 2014
Helpful?
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raquel S, General Manager at Best Western Plus Aston Hall Hotel, responded to this review, 19 May 2014
Thank you for your recent review of Aston Hall! From what you mentioned, I believe you may have stayed in one of our small double bedrooms. They are double rooms, but we recommend them for single occupancy. May I politely suggest you book an executive bedroom if you have someone else joining you during your stay. I can guarantee you will be very comfortable.
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Worcester, England, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 May 2014 via mobile

Stayed here for two nights. The first night we stayed in Darcey Hall annex. I was amazed by the interior design, a silver chesterfield style sofa dominated the room and silver table, rather incongruous for an eighteenth century stately home. Otherwise a spacious comfortable room with fantastic ensuite bathroom . Unfortunately I found it hard to sleep due to the bright lights from the car park shining in through the blinds and no way to block it out. I asked to be moved to another room and the staff couldn't have been more helpful. We moved into the main house to a beautiful room with the most comfortable bed ever. But the best thing about this hotel was the friendly helpful staff, everyone we came into contact with were brilliant.

Stayed May 2014, travelled on business
Helpful?
Thank Annie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raquel S, General Manager at Best Western Plus Aston Hall Hotel, responded to this review, 19 May 2014
Thank you very much for writing us a review. I am sorry the first bedroom you stayed in was not to your taste. We have a selection a very different bedrooms available in different areas of the hotel. I am glad you had a great night sleep in the most comfortable of beds! We will take your suggestions on board and act where necessary. We look forward to having you stayng with us again soon!
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Birmingham, United Kingdom
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 April 2014

Stayed here recently and was very impressed. Lovely spacious room and friendly staff. Great location, loads of parking and smashing breakfast to boot. Perfect really for anyone, business or pleasure. Can't fault it.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RovingCamera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raquel S, General Manager at Best Western Plus Aston Hall Hotel, responded to this review, 24 April 2014
Thank you for your review! I am pleased you had a good time at Aston Hall and hope you can return again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 April 2014

We have stayed at Aston Hall on many occasions now, mainly because the staff are so efficient and helpful. They always have time to chat to you and nothing seems to be too much trouble. The rooms are lovely and very clean. We decided to order room service at night as we were a bit too tired to get ready to go into the restaurant. We placed our order for a stater of Olives and bread and 2 main courses of steak and veg. When it arrived it was piping hot and the food was amazing!! We really couldn't believe that this was room service! The food was exceptional. We even rang down to the receptionist Mila and asked her to pass on our comments to the chef, we even asked the Chefs names as we really feel they need the credit, the Head chef is Dean and also Ricky, so thank you guys for our gorgeous food!

The next morning we ordered breakfast in bed which was delivered by The duty Manager Scott and the Banqueting Manager Kelly, they were lovely and chatty, again the food was piping hot and we had everything that we ordered. We loved the food so much that we decided to stay and have our Sunday lunch in the restaurant. Again the food was exceptional and the staff couldn't do enough for you, Kylie really looked after us during Sunday lunch and she was lovely and chatty with us and everyone else in the restaurant.

We will definitely be staying here again and I would just like to thank the staff that looked after us on Saturday night, its because of them that we will be happy to return again. Credit to the following staff:

Scott, Duty Manager - Great hair! Fabulous personality, noting too much trouble, looked after us and was extremely helpful and friendly.
Kelly - Banqueting Manager - Lovely lady, very helpful and chatty!
Mila - Receptionist - Great English! Puts us to shame! Very helpful and friendly.
Kylie - Breakfast Supervisor - Love her red hair! Super friendly and very efficient!!
Chefs - Dean and Ricky - for making our room service food so yummy!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KarenDowns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raquel S, General Manager at Best Western Plus Aston Hall Hotel, responded to this review, 8 April 2014
Thank you so much for a wonderful review!!!!!! I will make sure all the staff are aware of your comments. It is good to see people remembering to recognise back of house staff. We hope you can visit us again soon, and all the best!!!!!!
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Additional Information about Best Western Plus Aston Hall Hotel

Property: Best Western Plus Aston Hall Hotel
Address: Worksop Road | Aston, Sheffield S26 2EE, England
Region: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Sheffield
#2 Family Hotel in Sheffield
#10 Romantic Hotel in Sheffield
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Plus Aston Hall Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
Built in 1772 and steeped in history, BEST WESTERN PLUS Aston Hall Hotel has been lovingly restored and updated with a cool, contemporary design which is high in style but has kept all the original features very much intact to become the luxury hotel in Sheffield. Surrounded by 55 acres of gardens and meadowland, the setting is stunning and makes a luxury, urban retreat.There are 52 super stylish bedrooms and suites, the ever popular Bamford Restaurant and the delectable Volante Bar and Lounge. Aston Hall is located outside Sheffield, only minutes from junction 31 of the M1 and right on the doorstep of the beautiful Peak District. BEST WESTERN PLUS Aston Hall facilities include a luxury house in the grounds containing six suites, which is available for exclusive use. There is also a ”State of the Art Gym” and various outdoor corporate activities can be pre booked for conferences. The hotel has several light airy meeting rooms and a banqueting suite, ideal for corporate customers looking for conference facilities in Sheffield and the beautiful interiors and picturesque grounds make it the perfect wedding venue for Sheffield, Rotherham and South Yorkshire. There is ample complimentary parking within the Aston Hall Hotel grounds. ... more   less 
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Also Known As:
Aston Sheffield
Sheffield Aston

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