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Reviewed 19 June 2018

Amazing place to stay was busy allday evening and was great we could drink with our group in the hotel when we arrived back late thanks James was a great weekend thanks too you :) cant wait to stay again next year

Room Tip: Higher the better great VIEWS
  • Stayed: June 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank j0hnharris1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded 27 June 2018

Thank you for taking the time to leave us a review.

We always keep our bar open 'til late to make sure you can get a nightcap before you head off to bed!

I will pass on your kind words to James and the rest of the team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

Spent the weekend in Sheffield and the Holiday Inn Express offered a great service, had to buy an article on amazon and the reception accepted the package for me and gave me a call the moment it arrived! On Sunday night James at the bar was really patient and professional! Overall amazing service!

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Baris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded 27 June 2018

Thank you for taking the time to leave us some feedback.

I'm pleased our extremely high levels of customer service didn't go unnoticed on your visit. James will be thrilled to have made an impact.

We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

We had a wonderful stay at this hotel. We were here with a big group to organize an event, so we left early, and came backup late, but the hotel did everything they could to make it pleasant for us. Early breakfast? No problem. Last-minute name change? We'll arrange it.
Shout out to James, who had the late shift, to share his music and wonderful personality with us.
Would recommend.

Stayed: June 2018, travelled on business
Thank Ellen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded 27 June 2018

Thank you for taking the time to leave us some feedback.

It's great to see that we helped you have a hassle-free stay with us!

I will pass on your kind words to James and the rest of the team.

We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018

Having stayed in hotels some 40 weeks a year for the last 20 years on business, I expect without demanding and accept without criticism as everything is never going to be spot on. However, I rarely take to praiseworthy feedback but where credit is due I'm happy to do so. Having stupidly burnt my finger badly on an iron in my room - all my fault - I greatly appreciated the care and consideration shown to myself and understanding of my temporary predicament from all of the staff. It's the human, personal touch that makes all the difference. A big shout out to Rachael, James and Chris at the time and since returning to the hotel. :D

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank TheGreatBaldini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded 27 June 2018

Thank you for taking the time to leave us a review.

I'm so pleased that our team looked after you well and took the time to make sure you were okay! It was great to welcome you back and we look forward to your return for your next booking!

I will pass on your kind words to Rachael, Chris, James and the rest of the team.

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Reviewed 16 June 2018 via mobile

We had a "work hard, play hard" moment and were fortunate enough to have James at the bar that night. We saw him handle both business people winding down and party goers with taxi problems effortlessly, ending with everybody getting what they really needed that night.

Stayed: June 2018, travelled on business
Thank sineoniels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded 17 June 2018

Thank you for taking the time to leave us a review.

It's great to see you enjoyed your night out and James on nights looked after you while you were enjoying a moment of rest-bite from working hard!

We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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