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Reviews (1,050)
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Reviewed 3 weeks ago via mobile

Booked three rooms for a family reunion. Ftom checking in to checking out we had excellent service. Rooms very clean comfortable beds nice breakfast included not a large choice but enough. Well done Chris B and staff we will cetainly stay here again. Not right in the city centre but only a short walk or £3;80 by taxi . They do not serve food during the day but there us a self service sandwich and drinks fridge good served in the evening

Stayed: June 2018, travelled with family
Thank Brian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave us some feedback.

I hope you enjoyed your family reunion! It's great to see we were a good base for your needs during this time!

I will pass on your kind words to Chris B and the rest of the team!

We hope to welcome you back the next time you're in Sheffield

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Stayed here for 3rd time and once again was great. Staff always welcoming and nice to see a manager that talks to guests as Jemma and her always does.
Dinner menu different and is a lot better than other expresses the fajitas outstanding.
Keep up the good work and see you in a couple of months.

Stayed: June 2018, travelled with friends
Thank ellewooh11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave us a review.

We always love to welcome back our returning guests, it's nice to catch up and see how you're doing since you've been away from the hotel!

You timed it well as our new menu had just gone live last week! I'm pleased you enjoyed the fajitas!

We look forward to seeing you again.

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Reviewed 4 weeks ago

Amazing place to stay was busy allday evening and was great we could drink with our group in the hotel when we arrived back late thanks James was a great weekend thanks too you :) cant wait to stay again next year

Room Tip: Higher the better great VIEWS
  • Stayed: June 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank j0hnharris1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave us a review.

We always keep our bar open 'til late to make sure you can get a nightcap before you head off to bed!

I will pass on your kind words to James and the rest of the team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Spent the weekend in Sheffield and the Holiday Inn Express offered a great service, had to buy an article on amazon and the reception accepted the package for me and gave me a call the moment it arrived! On Sunday night James at the bar was really patient and professional! Overall amazing service!

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Baris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave us some feedback.

I'm pleased our extremely high levels of customer service didn't go unnoticed on your visit. James will be thrilled to have made an impact.

We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We had a wonderful stay at this hotel. We were here with a big group to organize an event, so we left early, and came backup late, but the hotel did everything they could to make it pleasant for us. Early breakfast? No problem. Last-minute name change? We'll arrange it.
Shout out to James, who had the late shift, to share his music and wonderful personality with us.
Would recommend.

Stayed: June 2018, travelled on business
Thank Ellen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma B, General Manager at Holiday Inn Express Sheffield City Centre, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave us some feedback.

It's great to see that we helped you have a hassle-free stay with us!

I will pass on your kind words to James and the rest of the team.

We hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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